Hello All!! We had to postpone our 20th Anniversary Trip due to COVID so I anxiously awaited our trip to this hotel, right on the Gulf. The day before arriving I read dougw356's review and was horrified. I called right away and I was assured that the Hotel was at 50% capacity so if I didn't like my room I could choose another if I wasn't satisfied. I held my breath and we went forward. Fatima, the Sales Manager was assigned to help us upon arrival. She honestly went way out of her way to show us the room we booked (through Booking.com - never again) and it was a nightmare. In fact, dougw356 was kind in his review. They attempted to put us in the Penthouse Tower but we would have to wait 3 hours. Tired from traveling from California we asked for help...please...find us a room. Fatima did at no additional costs. She recovered what would have been a disappointing 20th anniversary trip. The truth is that families have been coming here for years, on Sunday nights attractive single senior men/widows hit the Sunset Bar for drinks and dancing with guests. I understand that the Sunset Bar is noted for its Sunday night parties. They have music almost daily from happy hour on and you can't get a better Sunset on the Gulf. Naples itself was wonderful too. I advise to always bring your Clorox II -- staffing and cleaning are on the downside because the property is being completely torn down and renovated in May 2021. Hey Management and new Owners -- Fatima is a keeper!!!!…
Quick summary: this was a wonderful stay in a clean, comfortable room with nice amenities, lovely pool and beach areas, and some things open on site, while still staying safe during COVID19 concerns. Friendly, professinal staff couldn't be better! Lovely grounds. To note: we stayed just as this area of Florida was opening up, and stayed during the week. We were able to enjoy the beach, as well as the pool area. I understand that the beaches could get more crowded during the weekends, and the city of Naples continually monitors how much of the actual beach they allow to be open, and what you can do there. I know that the city plans more restrictions for Memorial Day weekend. This is beyond the control of the hotel. First up: the staff were all friendly, helpful and professional. 'Could not ask for better. We stayed in room 090 in the Cabana building. This is a sea-view ground-floor room which opens to a personal patio area with two sitting chairs and table, lovely for your own sunset cocktails. The spacious room has 2 queen beds, with lots of pillows, duvet with separate sheets (I am often too warm with a duvet, even if the AC is cranked up - a topsheet is fine.) Good sized closet with lots of hangers. The credenza contains the fridge, and six drawers. Loveseat sofa. Good-sized work desk (thank you, as we had a few things to manage from the office.) The ice machine is a short walk away. All the amenities you expect in a good hotel: coffee/tea maker, iron/board, fridge, TV with a good assortment of channels, clock/radio. Two robes with the hotel logo were in the room!! Great souvenir ($75 each to take home.) This room has two separate sink areas, one in the area with a toilet and roomy shower (no bathtub.) All the toiletries: shampoo, conditioner, body lotion, shower gel, face wash, shower cap. (I hate to promise all of these, but that's what was in the room when we stayed.) Good counter space to spread out your own stuff. High quality towels. I love the smaller touches - shell bits in the sink countertops; large photo prints from Clyde Butcher, the Ansel Adams of the Everglades, on the walls; lovely plantings throughout the grounds. During COVID19, the safe distance policies meant that your room could be serviced as you wished. We had no problem getting what we wanted, e.g. fresh towels, coffee setups, room tidied, etc. This is a great hotel for beach access. While you can bring your own stuff, there are permanent tiki thatched roof "umbrellas" for rent ($20) with beach lounges (extra) or regular big umbrellas. The latter were at a discount rate during COVID19. The staff sets up for you, to ensure appropriate distance. The pools are lovely with tropical plantings and umbrellas all around, with towels and beach lounges provided complimentary. The smaller pool is designated for adults only. The larger is a nice size. There is also a hottub spa. I have to admit that these areas were not crowded during COVID19, but could get more crowded if more people booked into the hotel. The beach and pool offer other services and "toys," i.e. paddle boards, etc. The poolside restaurant has delicious food. Try the conch fritters. Unless you are a really big eater, I recommend that you split the order of grouper tacos (and yes, you have to get the grouper tacos!) Two good-sized tacos with a mountain of good French fries come in the order. HB's on the beach is the hotel's elegant seaside restaurant. We did not go this time as we were anxious to check out some other places in Naples as they opened up. Broadwell's the restaurant at the golf club, was closed for COVID19, as was the seaside beach bar, a real dagger through the heart as this has been a longtime favorite place for a drink. Check out the souvenir shop in the lobby. While small, there is a variety of choice items. Besides the expected quality tees, caps, golf, and beachwear in a variety of designs (some hotel logo, some other designers like Tommy Bahama and Llilly Pulitzer), check out the specialty pottery and mugs from a local potter (Rice?), beach accessories, books about the area, beach totes, etc. Toys and children's wear also available. The Seminole store is a good place to pick up moring coffee and pastries, sandwiches. There is also a good range of REAL NEWSPAPERS!! YAY!!! Ask the hotel about other amenities as they re-open. The spa and other services (pedicures, etc.) were closed when we visited. Golf shop was closed. I'm sure they can help with or arrange a number of other activities (fishing?) We have been coming to Naples for many years. Some years, we rent a house that better accommodates a larger, multi-generational household. Even so, in every year, a stop at the Naples Beach Hotel is a must for many reasons - beach bar, dining, gift shop, Seminole shop for coffee, etc. We were so happy to be able to actually stay at this hotel before it gets re-developed in the next year or so. It is still a very comfortable, enjoyable stay in a hotel built in the mid-century era, but well-maintained. It has an ambiance of Florida that is part luxury, part laid-back, but not overdone glitzy. Yo may also want to talk with the hotel about specific rooms - there are a few buildings, and I'm not sure which will be open. Due dilligence: my quibbles are relatively minor, and I recognize that the hotel only wants to add some things before the property is re-developed (these may not be issues with all rooms.) 1. I wish there were more outlets to plug in the digitial devices. 2. We are big readers. Brighter lighting in the rooms would be helpful in some spots. Quick summary: would i return? In a minute!! We love this place!!! I will anxioulsy follow how the property gets re-developed.…
Hotel is closing down in June. Clearly they are letting it deteriorate until then. Rooms were horribly dated and dirty. Most items in the room were broken, no wifi service even though they said it was present. Cleaning staff left room half cleaned every day. Can't believe I paid over $750 per night for a hotel no better than a roadside motel.
We have been staying in Naples as a family during the month of January and made several stops at The Naples Beach Hotel for drinks, meals and as a pit stop for a snack for my two children on walks. Each time we were greeted by Dellon at the door, who made us feel right at home. He couldn't have been more professional and kind to my family, even taking the time to entertain my 3 year old while I was feeding my baby. There are some places that go above with hospitality and this resort, and Dellon, does just that!
Today is the first time we have eaten out since March 5,2020. I am glad we finally did. The restaurant is very clean and lots of room outside. Food was great and our server KJ was awesome. So beautiful here at the golf club.
"Rooms overlooking the large grass area are great for families"Read full review
"Best view/location - PH Bldg."Read full review
"Really - you want a sea-view room. Loved the room in the Cabana building."Read full review
"Walk right out of your room and you're on the beach!"Read full review
"Watkins building or the Penthouse building. Both buildings have great rooms!"Read full review