I’m a business traveler, so this review is for my fellow road warriors. Skip this hotel if possible. Tiny rooms with no desk, miniature sink, no closet to speak of and unacceptable insulation between walls. Switching rooms to escape the noise next door, I was ultimately regaled by the sounds of carnal pleasure emanating from three rooms on two separate floors. While this fact can be leveraged by the W to enhance a well-deserved party reputation, it’s a major negative for boring people like me who enjoy slumber. Staff was sympathetic to the noise complaint (plenty of practice, no doubt). So, one star for empathy, another for location.
I stayed here for two nights in their Wow Suite. What an incredible experience. The room was absolutely gorgeous with stunning views of the Washington Monument on one side (see photo) and the Treasury on the other. The decor was chic and modern with care taken for seemingly every detail. The staff went above and beyond....simply can’t say enough about this stay. Would recommend to anyone looking for a luxurious getaway and will definitely be going back.
Returned to the DC W after a year away due to the pandemic. I’ve been staying here for almost a decade and have always enjoyed my stay. Wow, what a disappointing experience this trip was. The usually great and friendly staff were gone except for a couple of veterans who were superb as always, and were replaced by those who don’t get the meaning of hospitality. Room rates are full price despite the fact there’s no room service, restaurant dining, or in room F&B amenities. The neighborhood is a ghost town with businesses shuttered and while the hotel can’t control that, they should try to deliver the best guest experience on property possible (especially at the rates). Sad because the W DC (formerly Washington Hotel) has been a favorite spot for travelers like myself (with over 1000 SPG & Marriott lifetime nights) and locals alike.…
I brought my wife and our toddler daughter here for a stay back in October (weekend of the 23rd), as we came to the area to visit family. The hotel is in a phenomenal location and walking distance to many landmarks. The staff at the property is friendly and the food was delicious. I would certainly recommend this hotel to friends and family.
The only thing good about this hotel is the staff-excluding the lobby coffee bar. The employees at the lobby coffee bar did not even look up to acknowledge your presence or to even say "I will be with you in a moment." When I finally got their attention they basically plopped the cup of coffee on the bar. They did not even ask if I wanted milk, sugar or anything else. The coffee was also full of grinds. I have done a lot of traveling in my time and have never seen a room design as hideous as this. The bathroom was so small you could barely move. The shower was also small and set outside of the bathroom and because the space was open with no door, there were only two steps separating your naked recently showered self from the rest of the room. When I went to Paris France, I shared the room with my adult son. In instances like that this would definitely not work unless you do not have a problem being naked in front of the other person in your room. Just an FYI. The only good thing about the room was it was extremely clean. I expected much better for a room that cost over $400 per night and expected much more from the W. Needless to say my girlfriend and I will never stay at another W Hotel.…
"Get a high floor for pleasant views"Read full review
"We had a Queen Size Bed Room With views of the interior in other words the wall."Read full review
"If you stay there on a weekend, pick a lower floor because the rooftop lounge is packed."Read full review
"Great hotel if you're into contemporary decor and are not too concerned about privacy within the room."Read full review
"Get a room with an "exterior" view"Read full review