BASINGSTOKE COUNTRY HOTEL & SPA - Updated 2021 Prices, Reviews, and Photos (Nately Scures) - Tripadvisor

Basingstoke Country Hotel & Spa

Scures Hill, Nately Scures, Basingstoke RG27 9JS England
3 people are viewing this hotel
Lock in the lowest price from these sites
View all 16 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (546)
Room & Suite (197)
Dining (23)
Payments made by partners impact the order of prices displayed. Room types may vary.


The four-star Basingstoke Country Hotel is surrounded by mature woodland and provides a serene, relaxing setting for any holiday or special occasion. Just off the M3 yet surrounded by thatched cottage villages, it has 100 air-conditioned bedrooms, including 12 premium rooms and 9 deluxe room. It is an ideal base for exploring the cathedral cities of Winchester, Salisbury and Chichester and the unspoilt beauty and wild ponies of the New Forest. With attractive landscaped courtyards, Health & Leisure Club with indoor swimming pool, and Scures Brasserie restaurant serving local food, it's a great spot for relaxing after a day of sightseeing.
Read more
Property amenities
Free parking
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid internet
Indoor pool
Heated pool
Fitness / spa changing rooms
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Steam room
Baggage storage
Non-smoking hotel
24-hour check-in
Express check-in / check-out
Laundry service
Ironing service
Show more
Room features
Seating area
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Clothes rack
Wake-up service / alarm clock
Hair dryer
Show more
Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Polish
1553Reviews12Q+A100Room tips
Traveller rating
  • 291
  • 337
  • 290
  • 246
  • 390
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Shirley H wrote a review Today
Kingston-upon-Hull, United Kingdom31 contributions20 helpful votes
stayed with national holidays for 2 nights to be fair our rooms were ok all though one room was hot and the other freezing place is overrun with afgann refugees the chilldren were a nusicance running about the breakfast not to bad but the evening meals were shockingly bad nothing was edible would not recommend staying here
Read more
Date of stay: November 2021
Sleep Quality
Room Tip: go elsewere
See more room tips
HMM wrote a review 4 Nov
1 contribution
Hotel was dreadful - currently being used as housing for Afghan Refugees. They should NOT be taking bookings from paying customers!!!! I understand they need to be placed somewhere but the whole experience was intimidating to me and my young daughters as the men were just wandering up and down outside and staring at us constantly. The little Afghan children running riot inside , running up and down the corridors and in and out of reception, the whole place stank. We went to look at the pool facilities (as its advertised as a Spa!) - the pool area was filthy and the spa was permanently closed! This is not mentioned anywhere on their website. We viewed our room, which was incredibly hard to find, and it had no window!!! The photos on the website are mis leading to say the least. The hotel outside was run down, bags pf rubbish everywhere, broken garden furniture piled up, it looked a mess. Nothing like the beautiful photos on their website. We went straight back to reception and asked for a refund after spending literally 10 minutes there. The young girl on reception just said OK can I have your card! Didn't ask why, she looked as if it had happened a lot. No way was I going to stay there with my children, it was not safe, and it was not clean! Will never come here again
Read more
Date of stay: October 2021
Charm P wrote a review 4 Nov
1 contribution
I checked in to Basingstoke Country Hotel in September 12th, and I have to say I'm utterly disappointed with this hotel, and the standards are no way near a 4-star hotel should be. I'm at a loss, and I'm not sure where to begin. I booked this hotel with a lot of hope to have a great time since it's my partner's birthday. Also, we haven't had any holidays since October last year due to the effect of the global pandemic and the lockdowns we had in the UK. And we were gutted by the poor service and the underrated experience we had with the hotel. As a starter, the aircon unit was not working, and it was boiling in the room because it was a decent summer day. When we requested a different room with a properly working aircon unit, the receptionist refused and said almost all the air conditioning machines in the hotel were malfunctioning. When I enquired her why didn't she notify me of this when I was checking in, she stated that she's not at liberty to disclose to the customers. In addition to that, the room was not adequately cleaned. Especially one of the armchairs had some disgusting looking marks that almost looked like semen marks/ residues. Also, the bathroom sink was cracked, and the furniture had several bumps indicating some late damage previously. Also, the pop-up mechanism of the bidet was jammed, and we were unable to use the bidet. The worst part is the unfriendly staff who lack empathy and courtesy towards the customers and a hotel that falsely advertise and rob people's money blindly. They charge a lot and don't bother to provide customers with basic needs. Think wisely and stay away from this hotel.
Read more
Date of stay: September 2021
Room Tip: None of the rooms is good. AC units don't work in any rooms, as per the receptionist lady. Be...
See more room tips
Elaine B wrote a review 3 Nov
5 contributions
Stayed here for 1 night . 69.00 room only . Very comfortable twin beds , spacious room with a table and chairs . Very peaceful. Lovely heated indoor pool, could do with a facelift but hey ho what do you want for 69.00 xx
Read more
Date of stay: November 2021Trip type: Travelled as a couple
HampshireTeresa wrote a review Oct 2021
hampshire19 contributions37 helpful votes
We stayed here for our anniversary along with my brother in law and his wife for their anniversary. We parked at the back of the hotel and it was full of rubbish and looked like we had come to the tip. We booked in at 4pm and were given the keys to our room. When we walked into our room there was a very heavy smell of cigarette smoke. We went back down to reception to say and they offered us another room which needed to be cleaned so we had to wait half an hour to collect keys. Once we got into our new room you could tell it was in need of a good lick of paint and a proper good clean but because it was getting late and the sheets were clean we didn't want to go down and ask again to be moved. We overlooked the courtyard area and I noticed the young children playing hopscotch and drawing with chalk on the ground and learning to count in English. I didn't think anything unusual about this until we went to dinner and we noticed around 10 family's with young children running around grabbing and helping themselves to food on the buffet and taking it back to their table and then removing it from the restaurant to take back to their rooms. We soon worked out that the place was for the home settlers from Afghanistan. The food was very unappetising with nothing left for a vegetarian like myself. On talking to the three young staff we were told that they were catering for the refugees and also that the spa would not be open as it was being used at this time as a Dr's surgery. I have nothing against the home settlers being here but I think the paying public who have paid for a spa weekend as advertised on britania hotels and booking. Com. should be told that at this time it is being used as a home for home settlers and it should not be advertised as a hotel. The hotel itself is in need of some tlc. Very dirty with glasses from the night before being left all over the place and and the whole place is falling to bits We ended up eating out and just using the place to sleep. Never again will we stay here.
Read more
Date of stay: October 2021Trip type: Travelled as a couple
Answer from Trevor D
Jan 2020 |
We didn't use the pool so I can't help. However when we stayed last Sept the hotel was in such a poor state - (See my review and others) I would not advise staying there even if they paid you to use the pool!
1 vote
Show all answers
alan d asked a question Dec 2019
Southampton, United Kingdom201 contributions129 helpful votes
is there free wi fi at this hotel what is the code we are coming here soon
Answer from Jamie M
Dec 2019 |
There is wifi but it’s far from good !! Password is a login with your email on there homepage type setup
0 votes
Show all answers
alan d asked a question Nov 2019
Southampton, United Kingdom201 contributions129 helpful votes
do they have fridges and hair dryers in rooms
Answer from deedeeSW
Nov 2019 |
no there no fridge or tea and coffee making facilities. There was a hairdryer (you have to search for it) My advice is check where your room is and if it is on the right of the hotel as you look at it do not book!! Its awful
0 votes
Show all answers
JurgenT asked a question Apr 2017
Manchester34 contributions27 helpful votes
Do you have any customer service?
Answer from Thronig
Apr 2017 |
I don't understand the question.
0 votes
Show all answers
859morgan asked a question Mar 2017
Farnham, United Kingdom7 contributions9 helpful votes
Do you do daytime bookings ?
Shirley H wrote a tip Today
Kingston-upon-Hull, United Kingdom31 contributions20 helpful votes
"go elsewere"
Read full review
Charm P wrote a tip 4 Nov
1 contribution
"None of the rooms is good. AC units don't work in any rooms, as per the receptionist lady. Be mindful if u travel in the summer."
Read full review
Daz wrote a tip Oct 2021
United Kingdom44 contributions36 helpful votes
"avoid and choose an alternative in nearby Hook"
Read full review
Jackie K wrote a tip Sep 2021
Highbridge, United Kingdom17 contributions19 helpful votes
"Don’t book"
Read full review
Chris Orpington wrote a tip Sep 2021
Orpington, United Kingdom243 contributions42 helpful votes
"Our Suite was adequate but they don’t make up the room because of COVID"
Read full review
US$48 - US$99 (Based on Average Rates for a Standard Room)
barcelo basingstoke, basingstoke country hotel
United KingdomEnglandHampshireBasingstokeNately Scures
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Basingstoke Country Hotel & Spa
Which popular attractions are close to Basingstoke Country Hotel & Spa?
Nearby attractions include Escape Hunt Basingstoke (4.6 miles), Exciting Escapes (4.6 miles), and Pennybridge Farm Alpacas (1.3 miles).
What are some of the property amenities at Basingstoke Country Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Basingstoke Country Hotel & Spa?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Basingstoke Country Hotel & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Basingstoke Country Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Basingstoke Country Hotel & Spa?
Conveniently located restaurants include The Olive House, Las Iguanas Basingstoke, and Chennai Express.
Are there opportunities to exercise at Basingstoke Country Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Basingstoke Country Hotel & Spa located near the city centre?
Yes, it is 0.1 miles away from the centre of Nately Scures.
Are pets allowed at Basingstoke Country Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Basingstoke Country Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Basingstoke Country Hotel & Spa?
The staff speaks multiple languages, including English and Polish.