Kris Konstruction, Inc. | Better Business Bureau® Profile

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Business Profile

Business ProfileforKris Konstruction, Inc.

Construction Services

Business Profile

Kris Konstruction, Inc.

13523 Long Green Pike

Baldwin, MD 21013-9002

Closed

At-a-glance

Contact Information

13523 Long Green Pike

Baldwin, MD 21013-9002

Closed

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BBB Rating & Accreditation

Accredited Since: 5/29/2003

Years in Business: 30

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

4.87/5

Average of 31 Customer Reviews

Customer Complaints

1 complaints closed in last 3 years

0 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 5/29/2003

Years in Business: 30

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

Products & Services

This company offers home improvement services including: sunrooms, additions, master suite additions, kitchen additions, basements, screen rooms, decks, roofing and siding

Business Details

Location of This Business
13523 Long Green Pike, Baldwin, MD 21013-9002

BBB File Opened:3/16/2000
Years in Business:30
Business Started:7/1/1991
Business Incorporated:6/6/2005 in MD, USA
Accredited Since:5/29/2003
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of PA071381 for this business, issued by Pennsylvania Office of Attorney General. The expiration date of this license is 12/8/2021.

These agencies may include:

Pennsylvania Office of Attorney General
16th Floor, Strawberry Square
Harrisburg PA 17120
BBB records show a license number of 2705065219 for this business, issued by Virginia Department of Professional and Occupational Regulation. The expiration date of this license is 11/30/2021.

These agencies may include:

Virginia Department of Professional and Occupational Regulation
9960 Mayland Dr
Richmond VA 23233-1485
BBB records show a license number of CCC1327799 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2022.

These agencies may include:

Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399-6563
Type of Entity:Corporation
Number of Employees:21
Alternate Business Name
  • Kris' Kitchens
  • Kris' Outdoor Living
  • Kris Konstruction Design & Build Group
Business Management
  • Mr. Kris Randlett, Owner
  • Ms. Njeri Mubia, Administrative Assistant
Additional Contact Information

Fax Numbers

  • (410) 638-1804
    Primary Fax
  • (410) 592-3938
    Other Fax

Email Addresses

Industry Tip

BBB Tip: Construction and remodeling services

Read More

Customer Complaints

1 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Billing/Collection Issues
Status: Answered
anonymous user
Company is asking for more than what they contracted with me for. My insurance company paid me for 1/2 of the work and I was to pay the other half. On March 10, 2018, I called **** to report damages to my roof due to wind damages. On July 26, 2018, based on their estimate, they sent me a check for $2,597.66, after my $1,000 deductible, which represented the cost to replace the front of the roof as the back was not damaged. After getting several estimates, I contracted with Kris Konstruction (hereafter KK) on 10/19/18, Martha R*****, the estimator, said KK can only do a full roof and charged me $6,300. I told her that I received $2,597.66 from **** and I will pay the balance to make $6,000. She said they will contact **** so that **** can pay for supplements and all I would be responsible for would be the $6,000. She took a deposit of $2,597.60 and I paid another $2,597.66. Martha said I could not get the warranty until the bill was paid in full by ****. After KK went back and forth with **** for a few weeks, **** sent two additional checks: 12/6/18 for $700.38 and on 2/4/19 for $939.50. KK said I owed them $3,702.40, which I disagreed with. Instead,I sent them the balance of $1,104.74 to pay off my $6,000. They sent me a final bill of $10,537.54. A difference of $2,537.66, which is exactly what **** gave me as payment for half of the roof. KK are not accepting ****'s payment to me for half of the roof, which is what **** had originally sent the money to me for. KK has refused to send my warranty and instead has sent me to a Collection Agency for the $2,597.66. I received a letter dated 2/26/19 from Friedman & Associates demanding payment of the balance. Read More

Desired Outcome

I am asking that they accept all the monies I've given them totaling $6,000 and to send the warranty on the roof.

Customer Reviews

31 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Kerry B

(5 stars)

11/09/2021

I used Kris Construction for a new roof two months ago and I couldn't be happier with the professionalism the quality of work and the price. Hands-down the best company out of five quotes.
KB
Kris Konstruction, Inc. Response

11/10/2021

Kerry, Thank you for taking the time to leave us a review. We have been able to stay on the Top 100 Roofers list because of the quality of work we provide and our honest pricing. We truly appreciate your business and you taking the time to acknowledge our teams hard work. Kris R******* President of Kris Konstruction, Inc.

Products & Services

This company offers home improvement services including: sunrooms, additions, master suite additions, kitchen additions, basements, screen rooms, decks, roofing and siding

Business Details

Location of This Business
13523 Long Green Pike, Baldwin, MD 21013-9002

BBB File Opened:3/16/2000
Years in Business:30
Business Started:7/1/1991
Business Incorporated:6/6/2005 in MD, USA
Accredited Since:5/29/2003
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of PA071381 for this business, issued by Pennsylvania Office of Attorney General. The expiration date of this license is 12/8/2021.

These agencies may include:

Pennsylvania Office of Attorney General
16th Floor, Strawberry Square
Harrisburg PA 17120
BBB records show a license number of 2705065219 for this business, issued by Virginia Department of Professional and Occupational Regulation. The expiration date of this license is 11/30/2021.

These agencies may include:

Virginia Department of Professional and Occupational Regulation
9960 Mayland Dr
Richmond VA 23233-1485
BBB records show a license number of CCC1327799 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2022.

These agencies may include:

Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399-6563
Type of Entity:Corporation
Number of Employees:21
Alternate Business Name
  • Kris' Kitchens
  • Kris' Outdoor Living
  • Kris Konstruction Design & Build Group
Business Management
  • Mr. Kris Randlett, Owner
  • Ms. Njeri Mubia, Administrative Assistant
Additional Contact Information

Fax Numbers

  • (410) 638-1804
    Primary Fax
  • (410) 592-3938
    Other Fax

Email Addresses

Local BBB

BBB of Greater Maryland

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.