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Hotel Carlota

Photo gallery for Hotel Carlota

In-room safe, laptop workspace, free WiFi
Premium Room | Living area | Flat-screen TV

Overview of Hotel Carlota

Hotel Carlota

3.5 star property
Boutique aparthotel with outdoor pool, near Paseo de la Reforma
8.2 out of 10 Very Good
8.2/10 Very Good

395 verified guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Laundry facilities
  • Pet friendly
  • Free parking
  • Free WiFi
The price is $103
Price available on 6/7/2023
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500
Main amenities
  • 35 apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Pool bar
  • Room service
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Library
  • Snack bar/deli
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

About this area

What's nearby

  • In Reforma
  • Paseo de la Reforma - 4 min walk
  • U.S. Embassy - 7 min walk
  • The Angel of Independence Monument - 10 min walk
  • Alameda Central - 25 min walk
  • Chapultepec Park - 26 min walk
  • National Museum of Anthropology - 32 min walk
  • Palacio de Bellas Artes - 34 min walk
  • Parque Zoologico de Chapultepec - 37 min walk
  • Zócalo - 44 min walk
  • Monument to the Revolution - 2 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 30 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive
  • Mexico City Buenavista Station - 3 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • San Cosme Station - 17 min walk
  • Cuauhtemoc Station - 19 min walk
  • Insurgentes Station - 19 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • Tierra Garat - 1 min walk
  • Nologo - 1 min walk
  • Mezzo Mezzo - 3 min walk
  • Finca Santa VeraCruz - 2 min walk
  • El Trece - 2 min walk

About this property

Hotel Carlota

Putting you in a great location within just a 10-minute walk of Paseo de la Reforma and The Angel of Independence Monument, Hotel Carlota offers an airport shuttle (available 24 hours) for MXN 1392 per vehicle roundtrip. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A poolside bar and a snack bar/deli are other highlights, and apartments offer flat-screen TVs and room service. Fellow travelers say good things about the helpful staff and restaurant.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance


  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only, 2 per room, up to 29 lbs per pet)*

Property amenities


  • Outdoor pool


  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Family friendly

  • Children stay free (see details)


  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Snack bar/deli
  • Room service available


  • Shower
  • Free toiletries

Living spaces

  • Library


  • Flat-screen TV with cable service


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace


  • Air conditioning


  • Pet friendly
  • MXN 500 per pet per stay
  • 2 per room (up to 29 lbs per pet)
  • Welcoming dogs only
  • Deposit: MXN 1000 per stay


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Laptop-compatible safe
  • Free newspapers (lobby)
  • Onsite shopping
  • 24-hour front desk
  • Porter/bellhop
  • Free bottled water

Location highlights

  • Near a metro station
  • In the business district
  • Near a hospital
  • Near a zoo

Safety features

  • Fire extinguisher
  • First aid kit


  • 35 rooms
  • 2 floors

Special features


Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 3 costs MXN 0 (roundtrip)


  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per stay


  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Frequently asked questions

Does Hotel Carlota offer free cancellation for a full refund?
Yes, Hotel Carlota does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Carlota?
As of Jun 6, 2023, prices found for a 1-night stay for 2 adults at Hotel Carlota on Jun 7, 2023 start from $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Carlota?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Carlota?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Carlota?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 29 lbs per pet. There's a charge of MXN 500 per pet, per stay, and there's also a deposit of MXN 1000 per stay.
Is parking offered on site at Hotel Carlota?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Carlota?
Yes, an airport shuttle is available. The charge is MXN 1392 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Carlota?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Carlota and nearby?
Hotel Carlota has an outdoor pool.
Are there restaurants at or near Hotel Carlota?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around Hotel Carlota like?
Hotel Carlota is a short 4-minute walk from Paseo de la Reforma and 10 minutes' walk from The Angel of Independence Monument. Travelers say the area is walkable and good for families.



Very Good




Staff & service




Property conditions & facilities




2/10 Poor

Iris, 9-night trip
Verified guest review

10/10 Exceptional

Jorge Francisco, 1-night trip
Verified guest review

8/10 Very Good

Great location, friendly staff
Alyssa, 4-night romance trip
Verified Expedia guest review

6/10 Good

the design is very cool. the hotel is very noisy, especially early in the morning. the restaurant starts on their morning routine and you can hear everything
Adriana, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel with very helpful staff. The room was very large and comfortable. I would definitely stay here again!
Samantha, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean, helpful employees, great location, amazing interior
Verified Expedia guest review

10/10 Exceptional

Very nice place and walking distance to a lot of restaurants and must-see places
Verified Expedia guest review

6/10 Good

We got placed in a room on the second floor, there were no true windows and therefore no true noise cancellation from the outside. Woke up at 3AM to someone casually coughing in the lobby, I shouldn't be able to hear that and they should be able to cough without waking anyone up. We could also crisply hear people going up and down the stairs and using the elevator. They provide earplugs but that shouldn't be required for a reasonable place to sleep. It truly felt like we were sleeping in the lobby. The standard rooms were also quite small and the bathroom had no sink. Most of the shelf space was taken up by paid snacks and drinks which was off-putting. The noise level may be different in other rooms but it was truly a deal breaker for us. The staff however was accommodating and made it easy for us to cancel the rest of our stay, albeit with one night as a penalty. Good central location and accommodating staff, but the noise issues were worse that we could have expected.
Nicolas, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

I'll be back!
The hotel is a beautiful boutique hotel in an amazing location. The restaurant located in the hotel is fantastic. However, the best part of my stay was how attentive the member of staff were.
Luis, 6-night business trip
Verified guest review

10/10 Exceptional

Rachel, 6-night trip
Verified Expedia guest review