Revolving Loan | FAQ | Promise HK
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Our Company has recently received reports from our customers concerning fraudulent impersonation of our staff or representatives, demanding repayment of loan. Please click here to know the details.

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FAQ - Revolving Loan

Do I need to apply again for a re-finance after full repayment of the previous loan?

If your account type is under "revolving", the credit would still be retained even if your loan is repaid. If you want to apply for a loan, you can click to apply through the member zone or dial our 24-hour Member Hotline, 3199 1111 or visit any Promise branches.

How can I raise my revolving loan amount?

You can contact our customer service representative. Promise will analyze and evaluate the financial status of members, and approve an appropriate loan amount.

How do I check the remaining repayment tenure period after applying for a revolving loan using the 24-hour Member Hotline / the member zone on the Promise website?

Please contact our customer service representative, 3199 1199 or visit any Promise branches in person or contact any Promise branches for enquiries.


Learn more about Promise's Revolving Loan

Do you have queries about loan application?

It is our pleasure to assist you!
If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us.