Amdocs, a provider of software and services to communications and media companies, announced the signing of a multi-year contract with Colt Technology Services, the digital infrastructure company, to migrate and transform its network inventory ecosystem.
Under this agreement, Amdocs will provide migration services aligned with Colt’s timelines, consolidate inventory systems following Colt’s acquisition of Lumen’s EMEA business, and jointly develop and evolve the consolidated Amdocs Inventory platform. The platform will operate on Colt’s public cloud, ensuring seamless integration and enhanced operational efficiency.
Expanding on an existing collaboration with Amdocs to deliver a powerful, robust platform that digitalizes and automates its global product and service inventory for an enhanced customer experience, Colt will leverage Amdocs’ digital transformation and inventory management services to streamline its inventory processes, enhance agility, and accelerate time-to-market for new services and offerings.
“Our collaboration with Amdocs represents a significant step forward in our quest to reimagine the customer experience and drive sustainable growth,” said Ashish Surti, Chief Digital & Information Officer at Colt Technology Services. “By utilizing Amdocs’ expertise, we aim to enhance our service bundling and deliver a connected, streamlined customer experience.”
“We are thrilled to collaborate with Colt on this transformative journey,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “Our comprehensive suite of services will help Colt deliver a fantastic customer experience while supporting its business growth objectives. By standardizing the definition and creation of its product portfolio, Colt will benefit from increased operational efficiency and agility simplifying order processing and services for its customers.”
