Service Information
This section provides information about actual or expected delays of 15 minutes or more for train services.
Tokyo Metro is subject to WTO Agreement on Government Procurement (GPA) and, in principle, conducts procurement through open tendering for contracts with value over the threshold listed below.
Item | Threshold (VAT included) |
---|---|
Goods | 18,000,000 JPY |
Other services | 18,000,000 JPY |
Construction services | 2,720,000,000 JPY |
Services including engineering services related to construction. Other technical services | 81,000,000 JPY |
* Applicable period: April 1, 2024 - March 31, 2026
* Goods and construction services that are covered by the OSC (Operational Safety Clause) are not subject to Government Procurement.
Date: January 31, 2019
Last Update: December 28, 2020
As a result of the EU-Japan Economic Partnership Agreement, range of railway products subject to open tender procurement has expanded after the removal of the Operational Safety Clause in February, 2020.
Tokyo Metro may request Open Tender participants to submit Certificate of Product Approval issued by our company or other relevant certificates. In such cases, those documents shall be deemed mandatory.
Tokyo Metro issues Certificate of Product Approval to the following companies:
(A) companies that have successfully passed performance evaluation tests (bench tests, durability evaluation tests on Tokyo Metro commercial lines etc. *) of relevant products based on criteria and methods determined by Tokyo Metro, or;
(B) companies recognized by Tokyo Metro as equal to those mentioned in (A) based on previous supply records to Tokyo Metro or other railway operators.
Issuance of Certificate of Product Approval or obtaining other relevant certificates may require a period of 1 year or more to complete. There is a risk of failing to meet tender deadlines if the approval or certification process is started after the public announcement of a tender- Therefore, companies willing to participate in Tokyo Metro open tenders should consider the required time and contact us well beforehand.
* In principle, all costs associated with the necessary tests shall be borne by the tender participant.
Below is the standard procedure of open tendering.
Tokyo Metro will post a Tender Notice in the Official Government Gazette ("Kampo") or on the company website.
Companies willing to participate in a tender should contact Tokyo Metro by means specified in the Tender Notice.
Tender Documents such as Instructions to Bidders and Technical Specifications will be distributed to eligible companies based on the conditions specified in the Tender Notice.
Inquiries about the Tender Documents will be accepted via e-mail. Answers to the inquiries will be addressed to all the suppliers intended to participate in the tender, in order to ensure fairness of the competition.
Eligibility to participate in a Tender will be screened based on criteria set out in the Tender Notice and Instructions to Bidders. Results of the Evaluation will be notified to respective suppliers.
Suppliers should submit Form of Bid and Proposal Documents following instructions in the Tender Documents.
If the award criteria contain factors other than price, a proposal evaluation will be conducted based on rules set in the Tender Documents. In general, financial records, past activity records, manufacturing processes, and maintenance processes will be subject to evaluation. However, each procurement case has different criteria which should be referred to in the respective Tender Documentation. A presentation of the proposal by the bidder may be needed upon request.
Bids are to be opened at a time and place designated by Tokyo Metro. In principle, all bidders should be present for bid opening in order to ensure fairness of the competition.
The successful bidder will be determined based on price and contents of the proposal. Unsuccessful bidders will be notified of the bidding results (name and address of the successful bidder and the price of the successful bidding) in writing. If requested by a bidder, the reasons for not choosing the bidder as a successful bidder (or disqualifying the bid) will be notified to the bidder who has made such a clarification request. Also, there is a certain period after the notification of the bidding results set for formal objections.
A contract is concluded between the successful bidder and Tokyo Metro.
The date of designating of the successful bidder and bidder's name and address is published in the Official Gazette ("Kanpo") or on the company website.
After the product is delivered, Tokyo Metro will conduct inspection, and either accept or reject the items.
Upon acceptance, the supplier is entitled to make a payment billing. Tokyo Metro makes the payment accordingly to the terms of the contract.
* Default language to be used for correspondence during the tender procedures will be Japanese language.
Tokyo Metro Co., Ltd., Finance Department, Procurement Section
E-mail: procurement@tokyometro.jp