Just got off the Santona from Santander to Portsmouth which is virtually brand new..and it shows! The sea was calm, but even so, the ship was smooth and quiet. No rattles or droning engines. Cabins were very clean and comfortable. The staff are friendly and efficient. Special thanks to Pierre the Chief Burser, who quickly sorted out a couple of small issues we had. He was chatty and friendly. The food was adequate and tasty...we ate in the Tapas Restaurant. All in all a really pleasant trip.

Used the re-introduced Le Havre crossing for June. The ferry is the ‘Cotentin’. No frills, compared to the other ferries. This boat has weird cabins, as we had booked a large 4-berth with window. What we got was 2 x 2 berths (bunks too) with an interconnecting en-suite. We were not aware of this when booking. Our outward bound journey was difficult as the door to the second cabin was locked, so we had to put up with the bunk beds which for us, a couple in their 70s, was not funny!! We have made a complaint. The return journey, we had the 2 cabins but we were obviously separated as we both wanted lower bunks. We will switch to the Caen crossing in future as the ferries are a better standard.

Good trip on Normandie. Awful beforehand when I had to ring them to alter my booking. It took three hours or so, they disconnect you after an hour, then you have to try again. I sometimes think this company just does not want competition.

The new Salamanca ferry was a real pleasure and especially compared to the previous Galicia. The staff were all lovely, the food in the Azul restaurant was really very good, both the evening meal and the substantial breakfast. The children loved all the interactive games and we all used the exercise equipment on the fab sun deck, from which we were lucky enough to see dolphins and even a Finn whale feeding in the distance! The TV in the cabins with a great range of options also helped pass the hours. Instead of seeing the trip over as an endurance test, I’ll be happy enough to drive aboard for the return trip!

Boarding at both ends was ok, although some of the time it seemed haphazard. I.e. security, the queueing lanes, embarkation and disembarkation and the Border Authorities. The staff onboard whilst parking were pleasant and efficient. Initially both ships appeared to be fresh and reasonably new. This is not quiet true. The Normandie is better kept than the Mont St Michel. The staff on the Normandie were friendlier and created a better atmosphere. On the Mont St Michel (our return ferry) the staff just did not appear interested, were sullen and were busy talking to each other rather than helping the customers, especially in the bar and the self-service cafe. The Normandie staff, in the restaurant, were lovely and very efficient, The worst part of both ships is the reserved seating facing the bow. It was very tired on the Mont St Michel. Poorly maintained and seemed to smell of lots of bodies. The room was noisy with crying young children and loud conversations. We felt it should have been a place to rest and relax. We got that wrong. A smile from all the staff and newer seating would have meant a higher rating.

A very long trip when you have to sit on chairs that are advertised as reclining chairs for upto 10-11 hours. No swimming pool. Cinemas children only movies. No slot machines. No pool tables or adult games. No Televisions on board that were turned on, just black screens no sound no video. Amorique is a boat that's not designed for foot passengers. It's a very boring boat with minimal for anyone to do on the night crossing. Children's games turned off an hour after departing Plymouth. I wouldn't travel with amorique unless you have a cabin.

I travel to France regularly, mainly on the Portsmouth to Caen route and I have always found it a good experience, the port staff and ship crew are always friendly and helpful, the ships and cabins are always very clean. The food is good and reasonably priced. Generally everything is well organised and I can strongly recommend Brittany Ferries.

Me and my family travelled the route from Portsmouth to St Malo. We did both crossings (Night and Day). The Night crossing was a not the best of crossings due to the wind speed and overall motion of the boat. We booked 2x 2 birth cabins which were mostly clean and fresh. The only thing I’d point out about the cabins, is that, the vent that leads into the cabin and the one inside next to the door is full of dust and does need a good clean. The Day crossing was a good crossing but isn’t for those who have severe motion sickness. We did the 8h 50m crossing from St Malo to Portsmouth. There were plenty of opportunities to do things on board. However, these activities/food/restaurants/bars all cost extra. This time we had a single 4 - birth cabin. Again, it was the same on the way for cleanliness. Waiting times for getting onto the ship were longer at Portsmouth but we’re not excessive. The Ship departed Portsmouth on time and unfortunately, left St Malo 8 minutes late regardless of being fully loaded and ready for the ramp to be taken away. We were about 20 minutes early for arrival into both ports. Overall a very good experience! Except, Bretagne, she looks quite happy to sail, but does need some work done on her which would make the experience better. There is always a smell of something onboard Bretagne, especially in the air con.

We crossed from Portsmouth to Caen in mid July. Boarding was efficient and organized. We boarded about an hour late but were able to make up most of the time though the night. We had a couple pints at the bar before heading off to sleep. The bar staff was busy and worked hard to take care of the large crowd. Beer selection was better than expected. We slept in a small 2 person cabin. The room was adequate and we were able to get some rest for our early morning arrival in Normandy. The first hour of travel was in rough waters but conditions settled down for the night.

We returned to Portsmouth on Santana. Nice Cabins. The Santona restaurant was so disappointing! Two courses served within 20 minutes of arrival. So much for fine french dining! Both courses served lukewarm, obviously prepared in advance so you can be rushed out! Asparagus with poached egg - give me a break! Than Stifado - beef as dry as old boots. I decided not to bother with dessert to avoid disappointment. Then when I came to pay still water cost over 5 euros. We only paid 3.70 euros in a Spanish five star hotel! Absolute rip off! So much for their brand new ship! We went to Santander on their Pont Aven ship so, so much better food! Why do they think everyone wants to sit in a noisy bar? Why are there no quiet areas to be found? I won’t be travelling with Brittany Ferries again!