Device Guides

BlackBerry Passport

Search in BlackBerry Passport

I can't use my mobile phone as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Before you start this troubleshooting guide you need to check one important thing:

Can you access the internet?

It's important to find out if you can access the internet by loading a website in the browser on your mobile phone. If you can't access the internet, you need to solve this problem. By solving this problem you'll most likely solve your problem with using your mobile phone as a Wi-Fi Hotspot.

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks