I haven't actually checked in yet, but wanted to give a shout out to the reservations clerk who has been assisting me, Carol. She has gone above and beyond the call of duty to make our reservations happen - two rooms for two nights each. She is the ultimate hospitality professional - efficient, knowledgeable, friendly. Excellent service.

Stayed the night before meeting family for Thanksgiving buffet. Hotel was amazing and easy in all aspects from valet parking (free) to check out. They also offered to hold my luggage and car after checkout as our Thanksgiving buffet time was after checkout. Food at the Verona Cafe adjacent to the lobby was great for dinner and breakfast to take back to my room. Enjoyed the beautiful views while dining in my room.

We stayed at this hotel for our anniversary. We ended up booking a suite, and it was an amazing room. This room exceeded my expectations. I appreciated having two bathrooms, which is really nice when you’re trying to get ready. The bed was very soft and comfortable. We were on the top floor so the view was amazing. I would highly recommend staying here for any event. You will be very happy booking a stay here. When booking they did not have a king suite so we had a book a double queen for our anniversary. We will be going back booking a king suite soon. And just to top it off, we actually won at the casino, which is always amazing.

Could be FANTASTIC but a nice hotel with average service. I am really torn as to how many stars to give this place as it is beautiful but the owners are relying too much on the looks of the property and are weak on the details. The room is beautiful. The property smells new, and lacks any cigarette smoke odor. The air is so fresh I could tell the carpet was new in the room I was in even though they have been opened for eight months now. The bathroom has a large sink with quartz countertops, a backlit mirror, walk in shower with glass door and large shower head and is easily big enough to accommodate two. The closet was small but there was so much storage space in the room you will easily have more than enough storage. A easily 46” if not larger TV, with high speed internet with excellent signal, king size bed (in my room) with chaise lounge and panoramic windows. The first thing I was surprised by was that they do not provide daily maid service. The room is only serviced, every third day or at checkout. As I only stayed for two nights, I cannot comment on the service of the housekeeps but as far as property maintenance in my room there was grout missing from between some of the tiles in the shower. There was no bag or tags for laundry service, nor was there a bag with additional pillows or linens which I often use as usually I find the rooms too cold and like more pillows than is customarily provided. The Hotel offers no room service although there are several restaurants, and with food quality that was ok, not good but edible. The only exception was the Garlic Fire in the Apex Grill were smothered with garlic and Parmesan which I enjoyed some of my friends found them to be too garlicky. I used the pool and spa while at the resort and there was black mold growing in the spa. No towels are provided at the pool and spa which for the image the property is attempting to portray reflects as poorly. In addition something that I found unacceptable was one of the managers kept, looking at my friend and I and was hiding out behind a wall like she was trying to listen in on the conversation. After several minutes, she left but was replaced by another staff member like she had asked them to take her place. Granted it was March and there was no one at the pool but this was at 1 PM not late at night and clearly within the open hours of the area. If the manager had a question or concern approaching me and making small talk is much preferable than making me so uncomfortable I left. My stay was enjoyable overall but I have concerns as to the maintenance and how clean and sanitized the property will remain when maid service including the basics like vacuuming are not occurring daily. Bottom line whether or not I would stay again depends mainly on the rate. Given the level of hotel services I personally would not pay over $99 a night, as although the property looks beautiful it lacks the extras that make a 4 star type of hotel a joy to stay at.