How to Set Up Your Voicemail on Android

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Written by Nicole Levine, MFA

Last Updated: September 7, 2023 Tested

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This wikiHow teaches you how to set up your Android voicemail for the first time.

Things You Should Know

Open the phone app and press and hold 1. Then, tap Add number/Service/My carrier/Setup/Voicemail number.
Type your phone number and click OK. Then, return to the phone app and press and hold the 1 again to dial your voicemail.
Listen to and follow the prompts to set up a greeting, password, and playback settings.

Steps

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It usually looks like a phone receiver at the bottom of the home screen.
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If it’s your first time setting up voicemail, you’ll likely see a message that says “To set up voicemail, go to Menu > Settings”. Tap OK on the message prompt.
- If pressing this button dials your voicemail service, listen to the prompts for instructions on completing the setup process.
It’s the first option in the list.
You should now see an area labeled “Voicemail number” with the value “Not set.”
You are now ready to set up your voicemail.
Try tapping the back button until you see the keypad. If this doesn’t work, tap the Phone icon on the home screen.
This will dial your voicemail.
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Listen to and follow the instructions to complete the process. The rest of the steps will vary by provider, but you’ll usually be asked to set up an outgoing greeting, configure a password, and select some playback settings.
- To check your voicemail in the future, tap and hold 1, or tap the voicemail notification on the screen.

Community Q&A

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Question

How do I change my voicemail back to English?

Community Answer

When you call it, hit the star key to get to the main menu, then hit "4" for mailbox options, then hit "7" to change it to English.

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Question

I can't activate voicemail.

Lucy Dover

Community Answer

If you try calling 121 on your phone by using the phone app, you should be able to access voicemail.

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Question

I forgot my PIN. How do I find it?

David Reynolds

Community Answer

Contact your financial institution or the service provider for guidance. They often offer online or phone-based methods to reset your PIN, typically requiring identity verification. Avoid attempting to guess your PIN repeatedly, as this may lead to account locking for security reasons.

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