British Airways Flights and Reviews (with photos) - Tripadvisor
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British Airways

59,735 reviews
Headquarters: PO Box 365, Harmondsworth England UB7 0GB
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3.559,735 reviews
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About British Airways

Airline Alliance

oneworld
Headquarters: PO Box 365, Harmondsworth England UB7 0GB

Airline Summary

British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .
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Patricia R wrote a review Yesterday
17 contributions4 helpful votes
London - Newcastle upon Tyne
Domestic
I had always wanted to fly Business class from Heathrow to Newcastle to sample the afternoon tea after watching it for many times from economy, I was not disappointed. The little delicate sandwiches were so tasty, the cakes were delightful and the warm scones with cream and jam were wonderful, all washed down with a cup of tea. Well done British Airways.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sian C wrote a review Yesterday
Bristol, United Kingdom41 contributions40 helpful votes
London - Santorini
Europe
BA took 60 bags off of our plane to Santorini. Had to wait for hours at the airport logging the details of the bag. No text or email, we all had to wait to see whose bag would turn up. You can’t speak to anyone on the phone, it hangs up and tells you to do everything online with your missed luggage number which was never sent. Would rather fly EasyJet with this kind of service.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lorraine W wrote a review Yesterday
Meigle, United Kingdom47 contributions13 helpful votes
Edinburgh - Belgrade
Europe
Booked return British Airways flights from Edinburgh via London Heathrow to Belgrade on 28th March 2024 to fly 30 September 2024. At the end of May we have received cancellation email for the whole trip. They cannot offer any October flights other than via Zurich taking forever. We are now out of pocket for the hotel we booked at Heathrow. About time the Civil Aviation Authority made airlines liable for customers irretrievable expenses when airlines cancel flights. Surely when you pay for flights, that is a contract and when they break the contract they should be liable, not the customer. Going by other reviews of poor customer service and having had this experience I would definitely avoid booking with British Airways
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nick G wrote a review May 2024
1 contribution
London - Philadelphia
International
I booked a flight on British Air from London to Philadelphia. After booking, I received an email from British Air to upgrade my seats for a cost of $118. When I boarded the plane I found the seats to be on the last row on the plane, in front to the bathroom. The seat I had originally booked was towards the front of the plane. I contacted British Air customer service and given a curt, "sorry we can't give you a refund". Please review any email offers from British Air in detail. The offers they make are for one purpose which is to charge for inferior seats and hope the customer dosen't complain. I will always use another carrier from this point forward.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pam F wrote a review May 2024
Clearwater, Florida4 contributions
London - Istanbul
Europe
Day 1 of trip arrived at Istanbul airport baggage claim and both bags had been slashed straight through the outer hard shell. My new TravelPRo Elite had a 12"cut, my Tumi hard shell a 5" cut. Filed claim damage report in Istanbul. After many phone calls and useless attempts to contact British Airways online and even though Business Class ticket, not one thing has been done about my luggage. It's been 21 days since filing the claim at airport. I do not recommend you fly this airline. Also, business class ticket was a coach seat with a board across the middle seat. Their definition of business class. Spend your money on another airline.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TravelPro Elite brand new bag arrives with 12" gash on hard shell.
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tumi with 5" gash thru outer shell.
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Nick G wrote a tip May 2024
"Check in details offers by British Air to upgrade seating."
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Hicham L wrote a tip May 2024
"Spend some more and take a real airliner"
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Shiloh V wrote a tip May 2024
"Do not travel with this airline"
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Richard H H wrote a tip May 2024
"Pick another airline "
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James H wrote a tip May 2024
"Had to pay nearly £400 for seat reservations. Do not do this as this is a rip off, adding over 15% to cost of flight. "
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Round TripOne-wayMulti-city
Depart
Sun, 6/16
Return
Sun, 6/23
Travelers
1, Economy