We’re here for you, 24/7

CUSTOMER
SUPPORT

Where do customers go to file a claim, get tech support or upload a receipt?

For plans purchased after February 1, 2021, customers can visit hdprotectionplan.com or call 833-763-0688.

For plans purchased before February 1, 2021, customers can visit Asurion.

ASSOCIATE
SUPPORT

Where can I go if I have a question?

Email hdpp_allstate_questions@squaretrade.com.

Where do I go if I have a customer escalation or someone who needs immediate help?

Email epphelp@homedepot.com.

Where do I go for additional training or HDPP support?

Click here to find your Allstate Field Team Manager and their contact information. They can help get you the information and training you or your team is looking for.

What if I need brochures?

Brochures and signage can be re-ordered at no cost to your store through ePOP/Ariba.

View ePOP item numbers here.