I can't login minecraft official website via microsoft account - Microsoft Community

I can't login minecraft official website via microsoft account

Hello,

I can't login minecraft official website via microsoft account

when i try login with microsoft account i'm getting internal server error with this error link

***Moved from Gaming and Xbox/Other***

Hello,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you wanted to log into Minecraft website however you get an error message upon signing in. Let us check on this together and sort this out in timely manner.

Based on your description, you may be having issues with your account or browser, or you currently do not have any linked account to Mojang that is why you are getting an error message. You may try to perform troubleshooting or else contact Mojang to help you with your account issue.

Please see first if you can access this link: Microsoft account site - Microsoft account | Home

  • Can you access this website using a different browser?

  • Do you mind signing into Xbox website: https://account.xbox.com/

  • You may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

  • Please see if you encounter issues signing in to your account.

If yes, you may still have Mojang account, or else your Minecraft game is associate to a different account.

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions. 

Sincerely,

Kathy A.

Xbox Forum Moderator

Microsoft Community

A friendly reminder to always secure your Microsoft account by adding secondary email, mobile #, use authenticator app & generate recovery code - https://account.live.com/proofs/manage/additional

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We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

 

Thank you for your understanding.
 

Respectfully,

Kathy A.

Microsoft Moderator

A friendly reminder to always secure your Microsoft account by adding secondary email, mobile #, use authenticator app & generate recovery code - https://account.live.com/proofs/manage/additional

2 people found this reply helpful

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Great! Thanks for your feedback.

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Last updated May 27, 2024 Views 1,752 Applies to: