El Dorado Royale is an adults-only, beachfront resort on The Riviera Maya. It features the More InclusiveTM concept by Lomas HospitalityTM, 14 restaurants, more than a mile of a secluded beach area, a splendid spa, and concierge services. A wonderful cenote site can be found within 25 minutes' drive away. The stylish suites and rooms at El Dorado Royale offer an indoor hot tub, bathrobes, cable TV, a furnished terrace with a small table, 2 chairs and a hammock upon request, plus a private bathroom including a hairdryer. The mini-bar is daily stocked with beer, soft drinks and water, plus there is a coffee maker available. The More InclusiveTM concept goes beyond All-Inclusive by offering round-trip transportation from Cancun airport to your hotel and to our parks, plus unlimited access to catamaran and reef snorkel, cenote, Aqua Nick® Water Park, and Maroma Beach with its delicious brunch. Naay Spa is divided into Spa Royale and Spa Casitas. Both offer an extensive menu of traditional and alternative spa treatments. Other activities that guests can enjoy at this resort include diving lessons and the rental of equipment, a gift shop on site, Wi-Fi access, tennis lessons and wave runners to cruise the sea.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Fishing


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.6
Cleanliness
8.9
Comfort
8.8
Value for money
7.9
Location
8.8
Free Wifi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Heather
    United States of America United States of America
    We had the best time! My husband and I brought both sets of our parents for Christmas and then we stayed an extra week for New Years. The service of the staff at this hotel is incredible. Leo was a great bellman assisting with luggage, Alfonso was...
  • Heather
    United States of America United States of America
    We had the best time! My husband and I brought both sets of our parents for Christmas and then we stayed an extra week for New Years. The service of the staff at this hotel is incredible. Leo was a great bellman assisting with luggage, Alfonso was...
  • V
    Vincent
    Canada Canada
    Spread out and intimate property. Staff is always very helpful and always beautifully maintained. My 4th time at this resort.

Area info

Restaurants
14 Restaurants On Site

  • COCOTAL – International Cuisine
    • Cuisine
      American • Mexican • International • Latin American
    • Open for
      Breakfast • Dinner
    • Ambience
      Modern
  • D´ITALIA – Contemporary Italian Cuisine
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Modern
  • LA ISLA
    • Cuisine
      Mediterranean • International
    • Open for
      Breakfast • Lunch • Dinner
  • JOJO’S - Caribbean Seaside Grill
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • FUENTES - Culinary Theatre
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Traditional
  • RINCON
    • Open for
      Breakfast
    • Ambience
      Modern
  • SPOT
    • Cuisine
      International
    • Ambience
      Modern
  • KAMPAI- Pacific Rim
    • Cuisine
      Asian
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • D´ITALIA CASITAS - Contemporary Italian Cuisine
    • Open for
      Dinner
    • Ambience
      Modern
  • SANTA FE GRILL American cuisine with a Mexican Spirit
    • Cuisine
      American
    • Open for
      Breakfast • Dinner
    • Ambience
      Modern
  • LA CABAÑA PIZZERIA
    • Cuisine
      Pizza
    • Open for
      Brunch • Lunch
    • Ambience
      Traditional
  • HEALTH BAR
    • Open for
      Lunch
    • Ambience
      Traditional
  • LAS OLAS
    • Cuisine
      International
    • Open for
      Lunch
  • KICK - Flip flop less midday grill
    • Cuisine
      Grill/BBQ
    • Open for
      Lunch
    • Ambience
      Traditional

Resort facilities at El Dorado Royale Catamarán, Cenote & More Inclusive
Great facilities! Review score, 8.6

Most popular amenities
  • 3 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Airport shuttle (free)
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Patio
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
  • Archery
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Happy hour
  • Themed dinners
    Additional charge
  • Bike tours
  • Beach
  • Tennis equipment
  • Water park
    Off-site
  • Evening entertainment
  • Water sports facilities on site
  • Entertainment staff
  • Snorkeling
  • Horseback riding
    Additional charge
  • Cycling
  • Canoeing
    Additional charge
  • Windsurfing
    Additional charge
  • Ping-pong
  • Fishing
    Additional charge
  • Hot tub
  • Tennis court
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Adults only
    • Shared lounge/TV area
    • Air conditioning
    • Smoke-free property
    • Hypoallergenic room available
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/Marble floor
    • Chapel/Shrine
    • Heating
    • Fan
    • Hair/Beauty salon
    • Airport shuttle
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    3 swimming pools
    Pool 1 – outdoorFree!
    • Open all year
    • Adults only
    • Pool/Beach towels
    • Pool bar
    Pool 2 – outdoorFree!
    • Open all year
    • Adults only
    • Shallow end
    • Pool bar
    Pool 3 – outdoorFree!
    • Open all year
    • Adults only
    • Pool with view
    • Pool/Beach towels
    • Pool bar
    Spa
    • Fitness classes
    • Yoga classes
    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Light therapy
    • Body wrap
    • Body scrub
    • Body treatments
    • Hairstyling
    • Haircut
    • Pedicure
    • Manicure
    • Hair treatments
    • Makeup services
    • Waxing services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    Languages Spoken
    • Spanish

    House rules

    El Dorado Royale Catamarán, Cenote & More Inclusive takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Discover American Express Cash El Dorado Royale Catamarán, Cenote & More Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Upon check-in, photo identification and a credit card are required which will be charged by the hotel in full upon reservation.

    All special requests are subject to availability upon check-in and may incur additional charges.

    Please note that the children's rate only applies if there are 2 adults staying with the minor in the same room.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform El Dorado Royale Catamarán, Cenote & More Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about El Dorado Royale Catamarán, Cenote & More Inclusive

    • El Dorado Royale Catamarán, Cenote & More Inclusive offers the following activities/services (charges may apply):

      • Spa
      • Hot tub/Jacuzzi
      • Fitness center
      • Massage
      • Cycling
      • Snorkeling
      • Ping-pong
      • Tennis court
      • Fishing
      • Canoeing
      • Windsurfing
      • Beachfront
      • Evening entertainment
      • Water park
      • Horseback riding
      • Water sports facilities on site
      • Bicycle rental
      • Bike tours
      • Tennis equipment
      • Themed dinners
      • Beauty services
      • Happy hour
      • Facial treatments
      • Tour or class about local culture
      • Waxing services
      • Cooking class
      • Makeup services
      • Live music/Performance
      • Hair treatments
      • Live sports events (broadcast)
      • Manicure
      • Archery
      • Pedicure
      • Aerobics
      • Haircut
      • Beach
      • Hairstyling
      • Swimming pool
      • Body treatments
      • Body scrub
      • Body wrap
      • Light therapy
      • Spa facilities
      • Steam room
      • Private beach area
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Head massage
      • Hand massage
      • Full-body massage
      • Entertainment staff
      • Fitness
      • Yoga classes
      • Fitness classes

    • Guests staying at El Dorado Royale Catamarán, Cenote & More Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

      Breakfast option(s) include:

      • Buffet

    • El Dorado Royale Catamarán, Cenote & More Inclusive is 5.6 miles from the center of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Room options at El Dorado Royale Catamarán, Cenote & More Inclusive include:

      • Suite

    • The prices at El Dorado Royale Catamarán, Cenote & More Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at El Dorado Royale Catamarán, Cenote & More Inclusive on this page.

    • El Dorado Royale Catamarán, Cenote & More Inclusive has 14 restaurants:

      • COCOTAL – International Cuisine
      • KAMPAI- Pacific Rim
      • LA CABAÑA PIZZERIA
      • RINCON
      • SANTA FE GRILL American cuisine with a Mexican Spirit
      • HEALTH BAR
      • FUENTES - Culinary Theatre
      • KICK - Flip flop less midday grill
      • LA ISLA
      • D´ITALIA CASITAS - Contemporary Italian Cuisine
      • JOJO’S - Caribbean Seaside Grill
      • LAS OLAS
      • SPOT
      • D´ITALIA – Contemporary Italian Cuisine

    • Check-in at El Dorado Royale Catamarán, Cenote & More Inclusive is from 3:00 PM, and check-out is until 12:00 PM.