9 Best FREE USA Virtual Phone Number (2024)
Matthew Martin
USA virtual phone numbers have American area codes, do not depend on addresses or SIM cards, and can make calls anywhere in the US. These numbers include local US numbers, virtual mobile numbers, and standard 800, 833, 844, 855, 866, 877, and 888 Toll-free Numbers.
Our research team evaluated 23+ tools and narrowed the list based on optimization, features, and convenience. It offered me a straightforward way to access the best free USA virtual phone number providers without any hassle. Read more…
Best Free USA Virtual Phone Number Providers
✔️ Free Trial: 30 Day
✔️ Key Features: Analytics, Auto-attendant
✔️ Supported Numbers: Local, International
✔️ Multiple Business Numbers: Yes
✔️ Free Trial: 15 Day
✔️ Key Features: Call delegation, Paging
✔️ Supported Numbers: Local, Toll-Free, Business
✔️ Multiple Business Numbers: Yes
✔️ Free Trial: 14 Day
✔️ Key Features: Call Forwarding, Voicemail SMS
✔️ Supported Numbers: Local, Toll-Free
✔️ Multiple Business Numbers: Yes
1) Nextiva
Best All-in-one business communications provider
While I was examining the various features offered by Nextiva, I was impressed by the call parking option. It allows you to hold a call at one extension and continue it at another, which is perfect for businesses that require mobility within a large office space.
Nextiva provides a Business Phone plan with multiple pricing tiers, designed to enhance omnichannel customer support efficiently.
Nextiva sales and CRM plans, on the contrary, help to support marketing operations and large-scale sales. You can get Nextiva softphones for internal and external communication with HD call quality VoIP.
Type of Virtual Phone Numbers: Local and International
Get Local Numbers in the following Countries: Canada, UK, USA, Puerto Rico
Free Trial: 30-Day Trial
Features:
- Performance Monitoring: Its Analytics and call reporting enhance real-time performance monitoring.
- Call Handling Efficiency: Call queues increase call capacity without using voicemail.
- Voicemail Integration: I received voicemail messages directly in my email inbox.
- Caller Identification: The call pop displays essential caller information before answering.
- Call Routing: Multi-level auto-attendant directs calls to appropriate contacts.
- Call Screening: Filters and blocks spam or telemarketing calls.
- Number Flexibility: It offers multiple virtual USA phone numbers.
- Software Integration: Includes integrations with major CRM and productivity tools.
- Platform Compatibility: I could use it on multiple operating systems, including iOS and Android.
- Customer Support Options: Features chat, phone, webinars, and more for support.
- Communication Modes: Supports texts, calls, WhatsApp, and email.
- SMS Capability: Yes, capable of receiving SMS.
- Free Trial: 30-Days Free Trial
- Pricing: Plans starting at $18.95 a month.
Pros
Cons
30-Days Free Trial
2) RingCentral
Best for Remote agencies and call centers.
While conducting my evaluation, I was impressed by RingCentral‘s scalability. Its numerous call management features have been the ideal choice for call centers. It provides video conferencing, calling, and messaging services from one unified interface.
RingCentral has a directory listing so that leads can find your number in local or national business directories. You can access call forwarding, screen sharing, video voicemail, and call logs./p>
Type of Virtual Phone Numbers: Business phone or toll-free numbers
Get Local Numbers in the following Countries: Canada, U.S
Free Trial: 14-Days Free Trial
Features:
- Call Screening: It can screen calls and get the caller’s information before responding.
- Call Delegation: Admin assistants efficiently handle numerous call transfers.
- Status Display: It allowed me to set my status to indicate availability or busyness.
- Call Parking: Park calls virtually and retrieves your business desk phone.
- Paging: I made real-time announcements on mobile and desktop phones.
- Shared Lines: Answer calls on several devices using Shared Lines.
- Voicemail to Email: Forward voicemails to email via your online account.
- Call Flip: I could seamlessly switch an ongoing call between my devices.
- Multiple Numbers: Access multiple numbers with this US phone service.
- Integration Capability: Integrates with tools like Microsoft Teams, Salesforce, and more.
- Platform Support: This supports multiple operating systems, including iOS and Android.
- Customer Support: It offers support via chat, phone, email, and more.
- Communication Modes: This enables usage of texts, calls, WhatsApp, and email.
- SMS Reception: Capable of receiving SMS messages.
- Free Trial: 14-Days Free Trial
- Pricing: Plans start at $20 a month. 33% Discount on Yearly Payment.
Pros
Cons
14-Days Free Trial
3) Krispcall
Best for Managing active video feeds
During my assessment, I analyzed Krispcall thus, I would like to recommend it as one of the best VoIP solutions for businesses aiming to enhance customer service and team communication. Its call recording feature is not just a tool but a solution that improves training and customer service management.
It allowed me to view my entire calling history of incoming and outgoing call logs and messages in one centralized dashboard. You can automate call routing to open offices worldwide and pre-selected locations and never miss a client call with customized business hours.
Type of Virtual Phone Numbers: Business, Local, Toll-free, Vanity
Get Local Numbers in the following Countries: US, Canada, Australia, France, UK, etc.
Free Trial: No but 14 Days Money-back Guarantee
Features:
- VoIP Management: An All-in-one dedicated centralized dashboard for managing all VoIP services and connecting with your team and customers instantly.
- Call Management: It helped me put calls on hold with the “Call-On Hold” feature to get further assistance for the clients whenever necessary, without losing calls.
- Speech-to-Text: I could text faster than usual using its speech-to-text feature, which accurately transcribed my audio into text.
- Prioritization: It helps you see high-priority texts at the top of your dialer and chat box for faster response time.
- Log Filtering: I could separate the call logs with their multiple call filters.
- Integration Capabilities: Integrate CRM and Google Suite within KrispCall’s workspace.
- Phone Options: Offers both local and toll-free virtual phone numbers.
- Customer Support: Provides support via live chat and email.
- Communication Modes: Supports texts, calls, and emails.
- Data Management: I could filter my call logs using their multiple call filters.
- Free Trial: No but 14-Day Money-back Guarantee
- Pricing: Plans start at $12 a month.
Pros
Cons
14-Days Money-back Guarantee
4) Phone.com
Best customized virtual phone numbers
During my review, I particularly appreciated how Phone.com allows me to keep in touch seamlessly across the country. Its cloud-based system is not just robust but also straightforward, making it all you need for effective communication.
The VoIP phone platform has a mobile and desktop app with a simple user interface. They have scalable and customizable plans with unlimited calling or pay-per-minute options. You can get additional global numbers, IP business phones, and adapters to analog telephones.
Type of Virtual Phone Numbers: Local, Global, Toll-Free, Custom
Get Local Numbers in the following Countries: USA, UK, and 25+ more countries
Free Trial: 30-day money-back guarantee
Features:
- Call Analytics: Track call times and durations with detailed analytics.
- Notification System: I received notifications through email every time a caller left a voicemail.
- Caller ID Management: Set up call screening with custom audio messages for caller identification.
- Call Recording: I could record all phone conversations for later reference.
- Audio Conferencing: Audio conferencing has HD voice quality and can connect up to 300 participants.
- Directory Services: It has a dial-by-name directory for callers to enter the first or last name of the person they are trying to reach.
- Music on Hold: Choose engaging hold music for waiting callers.
- Voice Tagging: Automatically respond with appropriate salutations during multiple incoming calls.
- Voicemail Transcription: I find it convenient that it transcribes voicemails to text messages automatically.
- Platform Compatibility: Supports iOS, Android, Windows, and macOS platforms.
- Customer Support: Offers instant chat, phone, tickets, FAQs, and e-guides.
- Virtual Number Options: Includes Toll-Free, Custom, Local, Vanity, and International numbers.
- Communication Methods: This supports texting, calling, WhatsApp, and email interactions.
- SMS Capabilities: Enables receiving SMS messages.
- Free Trial: 30 Days Money Back Guarantee
- Pricing: Plans starting at $12.74 a month. 20% Discount on Yearly Payments.
Pros
Cons
30-Days Money-back Guarantee
5) Vonage
Best Customizable Solution
When I used Vonage, I discovered a robust and versatile cloud-based VoIP service that allows you to access over 50 essential phone features and integrated solutions.
Vonage offers 99.999% global reliability and Quality of Service (QoS) and lets you schedule video meetings directly from your calendar.
It includes communications API, unified communications, contact centers, conversational commerce, etc. Vonage boosts the communications that you need for your business. This VoIP has also received prestigious awards like Best Company by Outlook, The Cloud Awards, and Frost and Sullivan.
Type of Virtual Phone Numbers: Business phone or toll-free numbers
Get Local Numbers in the following Countries: USA, Canada and 25+ more countries
Free Trial: 14-Day Free Trial
Features:
- Auto-Attendant: This feature allows businesses to automatically take messages and direct callers, improving the efficiency of call handling.
- Caller ID: I found it incredibly useful for screening calls, as it lets me know who is calling before the conversation even begins.
- Do Not Disturb Mode: When activated, incoming calls are sent to a customized voicemail, allowing uninterrupted work periods.
- Third-Party Integrations: I could easily integrate it with ConnectWise, Zoho, NetSuite, Salesforce, Microsoft Dynamics, Microsoft Teams, Office 365, G Suite, and ZohoCRM.
- Platform Compatibility: Compatible with multiple operating systems, including iOS, Android, Linux, macOS, and Windows, ensuring a wide range of device support.
- Multiple Phone Numbers: Offers the flexibility to have multiple business or toll-free phone numbers.
- Audio Playback: Features customizable voice prompts and a selection of hold music, enhancing the caller experience.
- Customer Support: Provides expert support through various channels, including chat, email, and phone calls.
- SMS Capability: Allows SMS reception, adding a layer of convenience for communication.
- Free Trial: 14-day Free Trial
- Pricing: The plan starts at $13.99 per line per mobile.
Pros
Cons
14-Days Free Trial
6) Ooma
Best Remote agent management
Upon testing Ooma, I realized that its all-inclusive features like messaging, support center, virtual voicemail, and video meetings offer strategies to enhance communication in any business scenario.
Like RingCentral, Ooma has video conferencing, real-time predictive data, and audio conferencing. Both platforms have a 99.999% uptime service level agreement (SLA). Also, conference meetings held on GoToConnect come with unlimited durations.
Ooma guarantees free international calling. Moreover, it is cheaper and has a robust conferencing setup.
Type of Virtual Phone Numbers: Local number, toll-free number
Get Local Numbers in the following Countries: Canada, Mexico, China, UK, India 55+ more countries
Free Trial: 30 day free trial (30-day money back guarantee)
Features:
- Call Routing Customization: Customize dial plans and routing with a drag-and-drop system.
- After-Hours Patterns: It helped me visualize and manage after-hour call flows.
- Call Analytics: Monitors call data by time, length, location, and issue.
- Custom Messages: I could set custom greetings for business opening and closing.
- Device Flexibility: Supports number porting and calls transfer between devices.
- Integration Capability: Integrates with Slack, Zendesk, GoTo, Marketo, and Microsoft Teams.
- Multi-Platform Support: It works on Android, iOS, macOS, and Windows.
- Multiple Numbers: I could get multiple numbers for diverse uses.
- Video Conferencing: It allows up to 100 participants in video calls.
- International Reach: Obtain numbers from over 60 countries like South Africa, Puerto Rico, the United States, Canada, Romania, Russia, and South Korea.
- SMS Capability: Yes, it receives SMS messages.
- Free Trial: 30-Days Free Trial
- Starting price: Plans start at $19.99 a month.
Pros
Cons
30-Days Free Trial
7) Dialpad
Best for Virtual business phone number
In my experience, Dialpad stands out among virtual phone number providers. It is perfectly suited for businesses and solopreneurs with up to 20 people. Users have the flexibility to modify settings and limit business calls to their working hours.
Dialpad, one of the best virtual phone number providers, allows calls over Wi-Fi or VoIP for efficient performance management.
Type of Virtual Phone Numbers: Local, Global, Toll-Free, Custom
Get Local Numbers in the following Countries: Brazil, Australia, and 50+ countries.
Free Trial: 14-Days Free Trial
Features:
- Virtual Receptionist: Live US-based receptionist available for call handling anytime.
- Auto Attendant: Greets and directs callers to appropriate personnel or departments.
- Voicemail Transcription: Transcribes voicemails into text for convenient reading.
- Custom Greetings: I could record professional greetings to welcome my callers.
- On-Hold Music: Engages waiting for callers with music during hold times.
- Call Handling: Simultaneously manages multiple incoming calls effectively.
- Call Management: It helped me screen and block spam calls easily with this tool.
- Third-Party Integrations: Supports connectivity with multiple apps like Zapier and Skype.
- Platform Compatibility: Operates across iOS, Android, Linux, macOS.
- Customer Support: Provides assistance through phone, FAQs, guides, and email.
- Communication Modes: Supports texts, calls, WhatsApp, and email.
- SMS Reception: Yes, it can receive SMS.
- Free Trial: 14-Days Free Trial
- Pricing: Plans start at $15 a month.
Pros
Cons
14-Days Free Trial
8) CallHippo
Best for Better call operations.
Throughout my evaluation, I tested how CallHippo‘s cloud-based VoIP services work. I was impressed by their efficient and cost-effective communication solutions. This USA virtual phone service is essential for businesses aiming to expand their presence in over 50 countries.
CallHippo provides options like a smart switch, voice mail, smart call forwarding service, and ring-all. Furthermore, it displays the free virtual phone number to your client when you make an outgoing call. You can also pick up incoming calls through CallHippo’s app or route the call to an alternative phone number.
Type of Virtual Phone Numbers: Local
Get Local Numbers in the following Countries: Australia, Canada, France, UK, USA 45+ more countries
Free Trial: 10- Day Free Trial (No Credit Card Required)
Features:
- Conversation Recording: It can record all phone conversations for the manager’s convenience.
- Power Dialer: Automatically dials the next contact’s number from the call list.
- Call Transfer: I could transfer a live call to a colleague directly from my phone.
- Call Queuing: Queues incoming calls when agents are unavailable.
- Call Conference: Adds a third participant to a two-way conversation.
- Call Analytics: Provides real-time call metrics, identifies trends, and scales business operations.
- Call Distribution: I could distribute the calls equally among all executives.
- Virtual Numbers: Offers multiple virtual USA phone numbers.
- Third-Party Integration: Incorporates over 100 apps, including Freshdesk, Slack, Hubspot, etc.
- Platform Support: I used it on Android, macOS, iOS, and Windows platforms.
- Customer Support: Provides support via phone, email, demos, and e-guides.
- Local Numbers: It offers local virtual phone numbers for enhanced reach.
- Communication Options: Supports texts, calls, WhatsApp, and emails.
- SMS Reception: Enables receiving SMS on virtual numbers.
- Free Trial: 10-Days Free Trial
- Pricing: Plans start at $16 a month.
Pros
Cons
10-Days Free Trial
9) Voiply
Business and Residential VoIP Phone Service Provider
In my experience, Voiply provides international and virtual communication solutions. Their service includes a free virtual phone number for customers across more than 50 countries, and users can direct calls to various numbers, either concurrently or in a particular order.
The solutions allow you to change the destination of incoming calls and forward them to the correct number or device. Advanced features include international ringback tones, sequential ringing, SIP trunking, and call screening. Voiply has an online control center, a hosted PBX, and unlimited extensions.
You also get to access multilingual customer service and change the settings for the voice menu to meet the business needs.
Features:
- Analytics Reporting: Real-time reporting and analytics from an online dashboard.
- Call Response Customization: It offers an intuitive Interactive Voice and custom greetings to respond to callers.
- Scheduling Flexibility: You can use the time/day schedule for calls according to the days and hours of your business.
- Auto-Attendant System: It provides an auto-attendant system that guides callers to the correct department or people.
- Voicemail Management: I could send and receive voicemails as attachments directly in email inbox.
- Call Recording: You can record some or all the incoming calls to your virtual number.
- Account Management: It offers 24/7 online account management that updates the account information.
- Call Logging: This cheap USA virtual number provides a comprehensive call history with dates, times, and durations.
- Music Customization: Users can set custom hold music for callers waiting on a call.
- Platform Compatibility: I could use it on iOS, macOS, Android, and Windows.
- Customer Support: Instant chat, phone, email, and FAQs available.
- Number Varieties: Offers Toll-Free, Local, and National virtual phone numbers.
- Service Usage: Primarily for calls and WhatsApp messaging.
- SMS Capability: I received SMS messages on my virtual number.
- Free Trial: 30-Days Free Trial
- Pricing: Plans start at $8.95 a month.
Pros
Cons
Link: https://www.voiply.com/
10) Google Voice
Best for Small-budget businesses
Google Voice is a USA virtual number service with a straightforward, easy-to-use interface. Its services are available for personal and business use to those with single-number accounts.
Google Voice enabled me to configure my Private Branch Exchange (PBX) system and make calls over Wi-Fi or cellular networks.
Features:
- Real-time Reporting: It has real-time reporting for users to access and view phone data as soon as it happens.
- Custom Greetings: You can create custom phone greetings when you sign up for a Google Voice virtual phone number.
- Call Screening: It screened my calls to get the caller’s information before answering.
- Contact Management: Google Voice provides an address book for adding contact information.
- Call Management: I could route incoming calls to specific departments or team members, depending on the rules I set.
- Call Routing: Route calls based on set rules to extensions or groups.
- Spam Protection: The platform can block spam and telemarketer calls.
- Integration Features: Integrates with Google Calendar, Meet, Gmail, and Drive.
- Platform Support: I found it compatible with Windows, iOS, Android, and macOS.
- Customer Support: Offers instant chat, FAQs, e-guides, and video tutorials.
- Virtual Phone Options: It gave me local and international virtual phone numbers.
- Usage Options: Supports texting and calling functionalities.
- SMS Receiving: Yes, it supports receiving SMS.
- Free Trial: 14-Days Free Trial
- Pricing: Plans start at $125 a month.
Pros
Cons
Link: https://voice.google.com/about
What is a US virtual phone number?
A US virtual phone number is not directly associated with a telephone line but looks like a regular USA phone number. It is programmed with intelligent cloud features to help in managing high-volume calls. This number has an American area code and can forward calls to one or more of the pre-set telephone lines of your choice.
What to look for in a USA virtual phone number?
Knowing how to select the best USA virtual number is essential since the service providers are usually different. Consider the following factors in your decision criteria.
- Price: Select the virtual phone service provider that fits your budget. Some services have monthly plans, while others charge per minute. Moreover, customizable plans allow you to pay only for the features needed.
- Local Area Code: Virtual phone number providers are not locked to a specific geographic location or line. Therefore, users can choose from an area code and phone number. So, you should ensure that you have selected an area code that denotes your regional location in the US.
- Features: I looked into call management capabilities like call recording, transfers, routing, and queues. These will be helpful as the volume of incoming calls gets high when your business grows.
- Call Quality: The USA virtual number should have a good connection to make communications efficient. Consider the call quality to help you thrive in the long term.
- Multiline Management: I chose virtual phone number providers that helped me separate personal from professional communication. Using multiple lines on a single device is very convenient in handling high-volume business calls.
- Type of Phone Numbers: Depending on the current scaling plans and professional needs, you may want a local or toll-free number. If you are targeting foreign markets, then go for an international number.
What are the types of Virtual phone numbers in the US?
There are three types of numbers in the USA that you can purchase as virtual phone numbers:
- Toll-free numbers are free for the caller to call within the United States. They start with 833, 844, 855, 866, 877, or 888 codes.
- Local US numbers have city-specific dial-code or area codes based on specific geographic areas.
- Vanity numbers use recognizable patterns of numbers or letters that make them easy to remember. An example would be “1 (888) PEACHES.”
The Verdict:
In my review, Nextiva excels with its detailed analytics and high scalability, RingCentral with its exceptional reliability for heavy usage, and Krispcall for its straightforward, no-frills VoIP service that delivers quality at a lower cost.