Hotel is run down. Fake reviews led me to believe this was an 'excellent' property. Chair had worn out hole in it. Looks like room hasnt been remodeled for a decade; everything worm out.
The breakfast was great. The rooms were clean, had high ceilings and were spacious
Spacious room & clean rooms
charge for outside parking wasn't great, inside was clean lack of snack avabile inside motel wasnt good in this time,
Did not state $10/ day parking. Front Staff was friendly and able to get me the items I needed quickly that were missing from the kitchenette. Walls thin especially the shared door side of the room. Tissue box was almost completely empty. With it being Covid I did not like finding someone else’s clothes tags on bathroom shelf. Smoke alarms went off. Staff handled it well and cleaned the smoke from hallways quickly and turned the room across the way quickly.
I was charged $10 for parking. Nobody told me about this charge ('just need your cc in case you have incidental room charges'). In addition, I had to walk two blocks to another parking lot. :(
Beautiful facility and location. Will definitely come back.
Spacious and clean rooms. Good breakfast. Comfortable bed.
Nice accommodations close to L.A. at a reasonable price.
The rooms were so nice and big. The kitchen was great with full size refrigerator, and dishwasher. We were only there one night so we didn’t use cooktop or dishwasher
The building was clean rooms also. The breakfast my family loved it
Very nice hotel. Friendly staff. Nice outdoor areas to meet and relax by pool and fireplaces.
Located within 2 miles (3 km) of Aliso Viejo Golf Club, Homewood Suites by Hilton Aliso Viejo - Laguna Beach is within 3 miles (5 km) of Soka University of America. This 129-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.
Free buffet breakfast is served each morning from 7:00 AM to 9:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
49-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, MP3 docks, and dining areas. Weekly housekeeping is available.
Built in 2016, the brand new Homewood Suites by Hilton Aliso Viejo - Laguna Beach offers an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 10.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, a free grocery shopping service, and express check-in.
Hotel is run down. Fake reviews led me to believe this was an 'excellent' property. Chair had worn out hole in it. Looks like room hasnt been remodeled for a decade; everything worm out.
The breakfast was great. The rooms were clean, had high ceilings and were spacious
Thank you for the great review. We look forward to welcoming you back soon!
Spacious room & clean rooms
charge for outside parking wasn't great, inside was clean lack of snack avabile inside motel wasnt good in this time,
Did not state $10/ day parking. Front Staff was friendly and able to get me the items I needed quickly that were missing from the kitchenette. Walls thin especially the shared door side of the room. Tissue box was almost completely empty. With it being Covid I did not like finding someone else’s clothes tags on bathroom shelf. Smoke alarms went off. Staff handled it well and cleaned the smoke from hallways quickly and turned the room across the way quickly.
Thank you for your review. We are sorry to hear you experienced the fire alarm that took place at the Hotel from another guestroom. We appreciate the positive feedback in regards to the staff handling the situation. We hope you give us another opportunity in the future to welcome you back as our guests.
Thank you for the great feedback from your stay here at the Homewood Suites. We appreciate you taking the time to complete a review and we look forward to welcoming you back again soon.
Thank you for your survey. We are sorry to hear the guestrooms furniture condition was worn out and damaged. We have shared your feedback with our Housekeeping Department and they have replaced the items in the room you mentioned. We thank you for providing your feedback.