Our journey started in April 20 Toronto, destination New Delhi, India. First layover in Montreal Flight number: AC0480, Second layover Dubai flight number: EK244. My wife and I arrived in New Delhi April 21st, and for our surprise my baggage wont. My first action was to check in my cell phone where it was using a tracking mode by Air tag, the air tag was in the Baggage and at that moment I saw the exact location in Dubai airport. I went to the mishandled baggage, filled up the customs form for mishandled baggage before I left the New Delhi airport, The employee told me the baggage will be located as soon as possible and will be delivery in my hotel. I gave to him the address and date where I would be in India until April 29. At the same day April 21 I sent a e-mail for Mhbdelek@emirates.com explain my lost. Next day April 22 the baggage was send to New Delhi airport as the air tag was showing but no buddy called to give me this information. Next day April 23 I called Emirates to get some information about delivery as day and time, unsuccessfully. I was oriented to send other e-mail with more information as pictures and reference number, than I sent again to Mhbdelek@emirates.com, and informing my reference number DELA1579204. Day April 24th no return. With out any assistance I decided to call again, and the employee told me the baggage was in Montreal, I had to inform him what was happening, no success again. I just give up at that time, and the situation was getting worse. Many e-mails and call without coherent answers, at that time I understood, the company Fly Emirates doesn’t really care about their customers. This uncomfortable situation lasted until April 29 my last day in India them my wife and I decided to change our trip, we pay to go back to New Delhi again and try to find by our own the baggage. In the airport we spent about 2 hrs looking for someone to help us and explaining this situation for every employee who would help me and showing where it was. Terminal 3 as the air tag was showing us. Finally after almost 2hrs they founded, the baggage was dirty and in bad conditions, at this point I had 2 options, start complaining and loose my next flight or just accept and sign the paper where was explicit saying ( the bags was in good condition.) even though it wasn’t, I was tired and exhaust to fight more. I just give up and left this nightmare. This dream vacation result in a dissatisfaction, using the same clothing during all this time, washing my underwear at the hotel sink every day. Embarrassing situations where I wasn’t able to get in because I wasn’t using proper vests. At any time the company Emirates call me or anything. This company Fly emirates do not loose just one more baggage they definitely ruined my dream. Now I do not expect anything less than the refund for this situation that themselves created because my time and in satisfaction will be forever in my mind.…