If you cannot unlock your BLACKBERRY Key2 and are unable to access the phone's settings, you may still be able to reset it using one of the following methods:
Use Android Device Manager or Find My Device. If you have set up Android Device Manager or Find My Device on your BLACKBERRY Key2, you may be able to remotely reset it using the web browser on a computer or another device.
Factory reset the BLACKBERRY Key2 using recovery mode. If you are unable to access the phone's settings, you can try factory resetting the BLACKBERRY Key2 using recovery mode. To do this, you will need to enter the recovery mode and select the "wipe data/factory reset" option.
To enter recovery mode on an BLACKBERRY Key2, you will need to:
Note: Factory resetting the BLACKBERRY Key2 will erase all data on the phone, including any apps, photos, and other personal information.
If none of these options work, it may be because the BLACKBERRY Key2 has been locked by the manufacturer or carrier. In this case, you may need to contact the manufacturer or carrier for further assistance.
02 Feb 2022