Great friendly service, on time and at a great price - Review of Spirit Airlines - Tripadvisor

“Great friendly service, on time and at a great price”
Review of Spirit Airlines


Reviewed April 21, 2024

Spirit are said to be a US equivalent to Ryanair but they are not. Spirit staff are polite, motivated and helpful. Flights are low cost but left on time and the planes are clean and not rowdy. I am from the UK but when in the US I’d have no hesitation flying with Spirit again.

Date of travel: April 2024
    • Seat comfort
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    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank gedtyrrell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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372 - 376 of 30,005 reviews

Reviewed April 21, 2024

OK, people. This is a cost conscious airline. Don't expect luxury. My flights were on time, peaceful, smooth and the staff was gracious and kind. There was beverage delivery and internet available. I would book with Spirit again 100&% Spirit airlines thank you for getting me there safely and expediently both ways. Don't listen to haters.

Date of travel: April 2024
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Thank sarahgordon50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 21, 2024

The company charges a lot of money for luggage after buying the ticket. Small and uncomfortable plane and unprofessional crew.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Inspire20798992115
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 21, 2024

I was pleasantly surprised with my trip from Charlotte to Las Vegas on Spirit Airlines. Based on all of the reviews I'd read, I had really low expectations. Yes, they nickel and dime you for everything but they are very up front about that. I found that if you plan accordingly, the flight is as good as, if not better, than the major airlines.

We bought 1 checked bag each and an earlier boarding zone as part of our tickets so we didn't have to worry about any extra charges on the day of our flight. Every employee we interacted with was pleasant and helpful, more so than I found the employees of American and Delta the last times I flew. The seats and leg room seems comparable to other major airlines. The seats don't recline but that doesn't bother me and I actually prefer not having the person sitting in front of me being able to recline. They don't have any charging ports for your electronics so you need to bring a backup battery if you want to charge during the flight. And they don't have full size trays so if you bring food on you need to eat it on your lap. I did find it impossible to sleep on our redeye flight home but that is because we didn't come prepared with neck pillows or eye masks.

Our checked bags came out quickly once we got to the baggage claims in each city (again, better than I've experienced with American or Delta recently). We had a connection through Orlando on our way to Vegas, which made me worry about luggage being lost but both bags made it safely.

I would definitely fly Spirit again for a domestic vacation.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Kristin L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 21, 2024

Spirit airline is the worst airline I have ever flown, and that's saying something because I thought allegiant was bad. Delay after delay with no reasonable explanation. My flights were delayed both legs of my trip both resulting in missed connection flight. VERY AGGRAVATING!! . JET BLUE DODGED A BULLET BY NOT BUYING THEM.!

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Jamie L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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