Top 8,033 Reviews From Legit CheapOair Buyers
CheapOair

CheapOair Reviews

CheapOair Reviews
4.2(8,033)

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About CheapOair

We understand that traveling can be a hassle. With CheapOair, it doesn't have to be. Our site allows travelers to easily access multiple quotes from hundreds of hotels, airlines, cruise lines and car rental companies to ensure that each customer finds a deal that best accommodates their travel needs.

Pros & Cons

Pros
  • Discounted fares and travel deals
  • Price-match promise
  • Earn up to 2x points with app
Cons
  • Cancellation fees
  • Nonrefundable tickets and fares

Featured Reviews

Verified
Salem, OR

Your Travel Agent gave great service and are very pleasant and made me feel Valued. I remain appreciative. Your detailed knowledge about luggage, seating, and flight made my booki...

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Verified
Mobile, AL

I am very pleased with the customer service!! The booking for the flight was very successful and I did call the next day for some information and the young lady was very helpful a...

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What is CheapOair?

CheapOair partners with more than 400 carriers, including Air France, Jet Blue, Spirit Airlines and United Airlines, to provide customers with affordable, budget-friendly travel experiences. The online travel site makes it easy to compare flight, hotel or cruise options and book them at your leisure.

Each fare comes with CheapOair’s price-match promise – if you find a lower price for the exact same itinerary within 24 hours of booking, CheapOair matches it and refunds you the difference.

Due to the current COVID-19 situation, CheapOair is also working with airlines to offer a future credit or full refund on cancellations.

How does CheapOair work?

Signing up with CheapOair lets you manage your travel, check previous transactions and track flights directly from your account. Members also have the added perk of earning points on every $1 spent, which can result in discounts of up to 20% on flights and 55% on hotel bookings.

Members can also earn points by referring friends and family members or using the CheapOair credit card, which can be used to earn points on everyday purchases, flights, hotels and rental cars.

CheapOair lets you access inexpensive flight deals in more than 30,000 domestic and international locations through its online booking system. The company also partners with hotels, motels and resorts to provide discounted stays. You can get additional savings with Enterprise, Alamo and Budget through CheapOair.

The CheapOair app lets you access flights, hotels, car rentals and exclusive deals from an iOS or Android device. Customers can manage their travel on the go, receive live updates on itinerary changes or notifications and earn up to two times the amount of points by booking through the app.

CheapOair fees

Service fees for CheapOair start at $35 per fare and apply to all U.S. domestic or international flights. These fees might vary due to special circumstances, including business and first-class airfares or fares for unaccompanied minors. The table below shows CheapOair’s most common service fees.

ServiceFee
U.S. domestic and international flights$35 per ticket, per person
All hotels$42 per room, per night
All car rentals$40 per rental
Vacation packages$50 per passenger
Business and first-class airfares$150 per passenger
Alternate dates and nearby airports$55 per passenger
Unaccompanied minor$100 per passenger

CheapOair FAQ

Can you get a refund on CheapOair?

All discounted airline tickets on CheapOair are nonrefundable.

Is CheapOair trustworthy?

CheapOair is a legitimate travel company that works with more than 400 carriers, including reputable brands like American Airlines, Southwest Airlines and JetBlue.

Does CheapOair have free cancellation?

At the moment, CheapOair doesn’t offer free cancellations. Cancellation fees are $50 for each airline ticket, and hotel cancellations are $25 per room.

How do I get my tickets from CheapOair?

You can choose to receive an electronic or e-ticket that is accessed online or print your ticket at an airport kiosk before departure.

Is CheapOair legit?

CheapOair has a loyalty program, deeply discounted fares and an easy booking system, and we recommend the company for budget-savvy travelers and customers looking for cheap flights. We like the company’s price-match promise that matches competitor prices. In addition to the ability to manage your account online, the online travel site also provides accessible local guides and travel tips for destinations around the world.

CheapOair Reviews

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1 featured review
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Page 1 Reviews 0 - 5
Verified purchase

Reviewed May 24, 2024

The online help was very valuable. I'd like to suggest that the interface be improved for clarity and organization. All the essential information about the flights and connections should be well organized in a single page and extraneous graphics not needed for the passenger decision making be cleared out. We should not need to scroll down to see the remainder of the information about the flight. The information should be presented as in spreadsheet form. Columns aligned with the way a passenger will search for date departure, destination, flight number, time of departure, seat number. All subsequent connections also clearly aligned. You could use the help of an experienced graphic designer. Though your pages are a slight improvement from other websites for airline info to passengers. It truly could be much, much better.

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    Verified purchase
    Customer Service

    Reviewed April 2, 2024

    I booked my flight on Cheapoair and cancelled it within no time and I was shocked they charged me 100$ cancellation fees, I talked to them they made it 75$ but I wasn't happy at all, I posted a review, they called me back and sent me email saying they will refund me the whole amount which I felt it's fair, I know it takes few days for the refund to reflect on my Credit card so I'm waiting but I wanted to say that I'm happy with their customer service that they called me back, thank v

    CheapOair
    CheapOair
    Pinned

    The refund is coming, we appreciate the update on this post.

    Verified purchase

    Reviewed March 3, 2024

    I have been charged on my credit card on 3-2-24 an amount of $628.44 by Cheap O Air. Can someone explain this charge as I cannot figure out what it may be for. Total tickets, travel protection, baggage asst. and seats equals $4,618.84 but I do not see this $628.44. Please let me know where this number comes from!

    CheapOair
    CheapOair
    Pinned

    This has been addressed.

    Verified purchase

    Reviewed Nov. 19, 2023

    All has gone well but have not received booking information from Lufthansa after 24 hours. This flight was the lowest priced of any for my destination. I am waiting for seat choices and luggage restrictions from Lufthansa to completely satisfy my expectations. If this works well—as I believe it will—CheapOair will be where I look first for my airline reservations.

    Verified purchase

    Reviewed Aug. 24, 2023

    This was a confusing transaction. I've been a SPIRIT fan for years due to price and family in the Detroit area. I will have to re-evaluate my options in the future, and determine what makes the most economical sense, which Spirit has been in the past, but now there are just too many unnecessary steps, as well as required information that has greatly lengthened the process of completing a transaction. I always pay in full, and like expediency, but this time I have been just 'frustrated' with the process.

    CheapOair
    CheapOair
    Pinned

    This reservation was booked through our agency and not on the airline website. Thank you for your feedback. Please contact our representatives with any questions or concerns you may have.

    Verified purchase
    Customer ServicePrice

    Reviewed May 20, 2024

    My wife is a member and she was on Neighbor to use her points, to book the reservations. Also, I called the next day to try to change the time and they were overcharging me.. I will deal with the flies directly. It’s cheaper as a member. We don’t get any discounts as far as I can see.

    CheapOair
    CheapOair
    Pinned

    Our apologies for the inconvenience, when making changes the airline mandates that we collect the change penalty and the fare difference for the new option.

    Price

    Reviewed May 15, 2024

    Great to book but we had a medical emergency and had to cancel our entire trip. We gave the company 3 months notice and did not receive one penny back on our booking. They would only accommodate if there was a death. We were hoping that no death would take place. Book with a reputable company that may cost a bit more but has some leeway on cancellation policy.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 15, 2024

    It was a quick and easy experience. I got a great deal on my flight and added a vehicle. They were very helpful in doing so thank you very much to everyone in this company. I will definitely be recommending CheapOair in the future to all of my family, friends, and coworkers.

    Profile pic of the author.
    Staff

    Reviewed May 14, 2024

    I was told that I was able to change or cancel my booking within 24 hrs. When I did try, I was told that I will be charged the full amount. Since it was a nonrefundable thing but I was told by agents that it was not a problem.

    CheapOair
    CheapOair
    Pinned

    The flights were cancelled and refunded, however the customer booked a non refundable hotel which does not follow the DOT guidelines for the 24 hour grace period that policy is for flights only.

    Resolution In Progress
    Sales & Marketing

    Reviewed May 12, 2024

    Fraudulent insurance sales. Book at your own risk. Had a family emergency and was informed their insurance was sold through a third party. Was told there was nothing they can do for me and the insurance was only to have the right to file a claim.

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    CheapOair Company Information

    Company Name:
    CheapOair
    State/Province:
    NY
    Country:
    United States
    Website:
    www.cheapoair.com