Great service from all employees we dealt with throughout the entire process. Delivery advised the night before of a 2 hour window and communicated the day of delivery updating us as it grew closer to our delivery and the guys that did delivery were great.

Great experience with furniture and delivery service. We went to their warehouse to see their furniture bought what we liked. We received our furniture one week earlier than scheduled. Delivery was good and on time. Delivery we received a notification the day before and a courtesy call the day off. Delivery guys were friendly and professional. They were in and out. Overall, great experience. Highly recommended furniture for your budget and needs.

I purchased a area rug that matched my chairs and tied my room together.

The store was perfect. We bought our furniture and got it delivered for a fraction of the cost compared to other stores. I was looking at similar furniture and cost was way higher every where else. Will go back and finish buying home furniture here.

Great place to shop

Fast clean and polite

Wonderful furniture and great service!

Very helpful straightforward staff, large selections, and great values. Pick up is really efficient and the loading crew were very friendly and helpful. Many items are packaged really well and fit into the bed of a pickup truck. They also have trucks to rent hourly. I’ve also used the delivery service which was great too and an excellent value.

Amazing store! They helped me find the perfect couch within minutes, had it delivered 2 days later and all set up within minutes! Amazing service! 10/10 recommend

ALL I CAN SAY IS THAT THE DELIVERY GUYS WERE IN AND OUT IN LESS THAN 5 MIN. SO I HOPE THEIR GETTING BONUS FOR 5* REVIEWS. AWESOME JOB YOUNG MEN 😊

Great place to shop! I recommend asking for Andrea she was super helpful and seemed to car about our needs!

As in interior decorator, I've conducted a lot of business with American Furniture Warehouse and it saddens me to write this review. First of all, I must say that the sales staff are wonderful and don't put any pressure on consumers while they are perusing which I value greatly. My issues with AFW lie solely on declining product quality. We are currently scrapping multiple AFW pieces due to poor material quality and/or craftsmanship. When contacting customer service in regard to the crumbling of the outdoor chaise lounge chairs (that began happening within 3 weeks of purchase), they cited "improper maintenance" due to the chairs not being fully covered (they are located underneath a 9 foot umbrella and only get morning and afternoon sun). Given the extreme heat conditions in Arizona I could understand their position if it weren't for the fact that we have owned two similar style chairs (pictured, the ones with no damage NOT from AFW) from another retailer for 4 years with absolutely zero signs of wear and tear AND they are in direct sunlight throughout the day. Similarly, we purchased a bed 3 years ago that broke recently and although I didn't expect it to last much longer than it did, I was shocked at the quality of materials that was exposed when we peeled back the upholstery. A cardboard box is sturdier than the wood that was used to craft this bed and we're fortunate that the slats didn't snap in the middle of the night potentially causing injury. If you're looking for cheap furniture, AFW is great. If you're looking for quality furniture, I would look elsewhere.

They have so many items to choose from and wonderful salespeople. See DanDan when you go to the Gilbert Showroom.

Great price and great service

We got a complete bedroom set, and it couldn't have been easier. From friendly staff in the show floor to the the delivery team, everything was above and beyond. Will definitely be back!

Great buying experience & delivery was fast and professional

Excellent customer service from showroom to delivery.

I absolutely love this corner bookcase that finishes off my library room. I especially appreciate Emelio’s wonderful communication and help with this order.

They delivered and set everything up. They were very professional and courteous.

Great people and service!! I highly recommend you all !!! With appreciation!!!

Arrived on time, very professional and courteous..did a great job of putting the trundle bed together.

Excellent service

We walked in and we're left to see furniture without pushy sales personnel. Chose what we wanted paid and received our furniture in two days, delivery men were respectful and informative.

Very knowledgeable sales people and delivery was quick, fast efficient and very professional

Delivery service Floor sale person did an excellent job. God bless you thank you.. My husband is a cancer patient and you all got everything to us just in time before procedures.

Great experience overall!

I had a problem with a chair I purchased. The problem was solved quickly. The customer service was great.

We received great customer service and information from our salesperson, Monica.

Easy to get furniture and have it delivered Will be back for more!

All good, helpful 👍

Great quality great prices. Nobody pressures you.

10/10 recommend. One stop shop, great customer service with reasonably priced delivery and set up. I will definitely be going back for all of my furniture needs!

Great experience selecting a couch. There is definitely no pressure to buy anything so we visited a couple times without buying anything. The salespeople on the floor definitely linger around you and talk up the couch you're looking at but they aren't pushy at all. The delivery service was super quick and the price for delivery was reasonable.

Loved everything about AFW!! Starting from shopping to delivery, the process was smooth!! The delivery guys were super helpful and friendly.

Best company to buy furniture from! The warehouse has a beautiful selection of all different types of furniture. It is easy to buy something and set up delivery. The several times I've ordered furniture it comes on time and is set up quickly. No time wasted! Such a professional company I would recommend them to anyone.

Friendly sales associates, fast processing and excellent delivery personnel.

Everything has been extremely easy to work with and our furniture arrived several weeks early!

Delivery was great and arrival time was constantly updated! The one glitch was a missing pillow, but after calling customer service (Tyler) is going to FedEx the missing pillow out to us!👍🏻😊

I would rate our experience as excellent. We were not pressured to make a purchase, but allowed to move about the displays until we reached our decision. Delivery was scheduled and delivered as setup. We are very pleased with our purchase.

Great deals and great customer experience!!!

Delivery was excellent - friendly & careful.

There is a lot of stuff to look at, and the service was friendly and available without being pushy. Good enough of an experience to buy a couch...

My experience from shopping to purchasing to delivery were all exceptional. I never felt pressured to purchase but when I was ready the two men who helped me had me all set to go very quickly. The delivery was also great. They were here at the beginning of my time window and checked everything to make sure it all worked before leaving. I will be back soon to pick up additional items.

Always reliable

Great customer service and delivery service

Very helpful and efficient! The prices are very reasonable as well!! I would definitely recommend!

The delivery process was the best. In contact with me hour before, and then again 15 minutes before. Place the furniture where we wanted. Cleaned up after. Very pleasant!

Pleasure to do business with your company.