FAQs
How much is Private Internet Access?
There are three different Private Internet Access plans at different price points, includingL
3-year plan: $2.03 per month (with 3 months free)
1-year plan: $3.33 per month
1-month plan: $11.95 per month
Is there a Private Internet Access free trial?
Yes, Private Internet Access offers a free 30-day trial on their web version so customers can try out all their features before they commit to a plan You'll also find 7-day free trials for the iOS and Android versions of the service. You can give the service a go and cancel before your trial period is up to avoid paying any subscription fees, or just leave it be if you're happy to automatically start paying for a plan each month.
Does Private Internet Access offer refunds?
Yes, if you aren't 100% happy with your service within 30 days of purchasing your plan, you can get in touch with the Private Internet Access customer service team to request a refund.
How do I contact Private Internet Access?
Should you need to contact Private Internet Access, you can reach their team via the Live Chat feature on their website. You can also find them on Facebook, Twitter and Reddit, where you can direct message them to reach a member of the team.
Hints and tips
Opt for multi-year subscriptions: PIA's best offers are available when you sign up for a longer subscription. For example, the 1-year plan is charged at $3.33 per month (73% off the monthly fee), whilst the 3-year subscription comes with three months free of charge for to a total of $2.03 per month - that's a massive 83% off! If you've got through the free trial and know you like the software, commit to a longer plan and you'll save in the long run.
Refer a friend to PIA: PIA runs a refer-a-friend program wherein you and a friend can receive 30 free days of PIA service when you get them to sign up. Once your friend signs up using your referral link, both you and your friend will get 30 days of service for free added onto your plans, saving you a month's fees.
Earn with the PIA affiliate scheme: If you run a website and want to make some extra money from your online presence, you can join the affiliate program and earn up to 33% in commission on all sales made through your site's ad.
Rest easy with the 30-day money-back guarantee: If you've begun a paid plan and you're not 100% satisfied, you can let PIA know within 30 days and they'll provide you a full refund for your plan costs. Pair this with a free trial and you've got plenty of time to make sure you're happy with the service before you're locked in.
How to use Private Internet Access coupon codes
1. Choose one of our Private Internet Access coupon codes you'd like to use and click 'Get Discount'.
2. You'll be taken to the PIA website, where you can choose the plan you'd like to sign up for.
3. Your discount will automatically be added at the checkout.
4. Proceed with your order as normal to redeem your discount.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
