Answered: Re: Logging into router settings | Sky Community
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Discussion topic: Logging into router settings

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This message was authored by Claireellis This message was authored by: Claireellis

Logging into router settings

I'm trying to log into my router setting so I can create a 2.4 gHz alone connection for my smart devices. But I can't log into the router settings, it says the username and password are whats written on the sticker underneath, but it comes up as incorrect details. Does anyone know what else it could be? Also I am assuming I am able to even do this.

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This message was authored by mae-3 This message was authored by: mae-3 Answer

Re: Logging into router settings

@Claireellis 

 

With all Sky Hubs, you can separate the 2.4Ghz & 5Ghz bands with the exception of Sky Max router which doesn't allow one to separate the wireless bands.

 

If you are having difficulty with the username and password and cannot remember what it has been changed to then do a factory reset by pressing the reset button for 30 seconds.

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Zen internet on G.fast (250Mbps down, 50Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.

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This message was authored by padre This message was authored by: padre

Re: Logging into router settings

in your address bar try typing in 192.168.1.1

see if that gets you into your touter it does for me.

This message was authored by mae-3 This message was authored by: mae-3 Answer

Re: Logging into router settings

@Claireellis 

 

With all Sky Hubs, you can separate the 2.4Ghz & 5Ghz bands with the exception of Sky Max router which doesn't allow one to separate the wireless bands.

 

If you are having difficulty with the username and password and cannot remember what it has been changed to then do a factory reset by pressing the reset button for 30 seconds.

-------

Zen internet on G.fast (250Mbps down, 50Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
Claireellis
Topic Author
This message was authored by Claireellis This message was authored by: Claireellis

Re: Logging into router settings

Thank you.  I thought it was something all routers could do, I think I will stick with the (hopefully)  better router and connection speeds. 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Logging into router settings

Posted by a Superuser, not a Sky employee. Find out more

Sorry @padre the default address of all Sky hubs is 192.168.0.1 not as you posted.

 

The log in is always username as admin and the password for older hubs like the flat variety is the word sky. The upright type is the default wifi passcode on the label it doesnt change if you change the wifi passcode yourself as it's a separate setting.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by padre This message was authored by: padre

Re: Logging into router settings

Thank you for that it was a genuine error, thanks for pointing it out.

This message was authored by SLPHIV This message was authored by: SLPHIV

Re: Logging into router settings

I have hit the reset button but still not admin / sky, I think someone has changed it so I can't get in. How do I reset? Will I need to ring sky?

This message was authored by JimM1 This message was authored by: JimM1

Re: Logging into router settings

@SLPHIV If you follow the link below it will explain

 

Find, change or reset your WiFi password | Sky Help | Sky.com

This message was authored by Jules9906 This message was authored by: Jules9906

Re: Logging into router settings

I have just received my Sky Max Hub.  I want to access the router settings so I can set up port forwarding to access my cctv.  I have my back up settings from old router can I import settings into new router? 

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This message was authored by sheila123 This message was authored by: sheila123

Re: Logging into router settings

Trying to change the password on my router, but every time I try to log in with the admin and password, it says the connection is not secure and kicks me out..... 

This message was authored by Jules9906 This message was authored by: Jules9906

Re: Logging into router settings

I have now solved issue myself thanks

This message was authored by Chrisee This message was authored by: Chrisee

Re: Logging into router settings

Posted by a Superuser, not a Sky employee. Find out more

@sheila123 some browser do this but there is no risk accessing an internal IP address without https: as only devices on your network can connect to it. If you are able to click to continue or use a different browser.

 

@Jules9906 as you have found the user configurable settings for the white SR213 hub are in the My Sky app so you dont need to access the hub's web interface.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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