Below is a snapshot of the Web page as it appeared on 5/26/2024 (the last time our crawler visited it). This is the version of the page that was used for ranking your search results. The page may have changed since we last cached it. To see what might have changed (without the highlights), go to the current page.
Bing is not responsible for the content of this page.
HOTEL DE LA VILLE - Updated 2024 Reviews, Photos & Prices
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travellers make Hotel de La Ville their hotel of choice when visiting Florence. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travellers like you.
Hotel de La Ville offers guests an array of room amenities including a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available.
The hotel offers 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features free breakfast. Guests arriving by vehicle have access to parking.
While staying at Hotel de La Ville, visitors can check out Campanile di Giotto (0.2 mi) and Ponte Vecchio (0.3 mi), some of Florence's top attractions.
While visiting Florence, you may want to try some tapas at one of the nearby restaurants, such as La Ménagère, Il Vivandiere, or La Cova Tapas Bar Firenze.
Florence is also known for some great parks, including Le Cascine, Villa Il Ventaglio, and Olmo, which are not too far from Hotel de La Ville.
We’re sure you’ll enjoy your stay at Hotel de La Ville as you experience all of the things Florence has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Family
Languages Spoken
English, French, Spanish, German and 1 more
Location
Piazza Antinori 1, Via Tornabuoni, 50123, Florence Italy
Name/address in local language
Hotel de La Ville
1,167 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Despite allegedly being a four-star hotel the desk staff was incompetent messing up our registration, losing the passport copies, and sending us to the wrong room. On top of all that there is no ventilation in the quote transition season, it's noisy when you try to open the windows to have any fresh air and apparently nobody on the hotel cleaning staff noticed that the bathroom stinks of mold probably because of the leak on the carpet. I would definitely recommend staying anywhere else this is not a four-star hotel!
Read more
Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beatrice Grassi, Altro at Hotel de La Ville
Responded 8 Dec 2022
Dear Fern These autumn days have had higher than usual temperatures and the presence of mosquitoes in Florence, especially in the areas of the centre near the river, have indeed created some problems. The water leak on the floor was a sudden event that was immediately resolved. We are sorry for the inconvenience on the day of arrival due to a busy time. We look forward to welcoming you again. Best regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only positive I can say about this hotel is its location. We stayed at this establishment for 4 nights. We had No Hot water fro one full day. The shower spilled all ove rthe bathroow which made a huge hazard! Hotel is decorativelty extremely tired with decor being a throw back to the 1980's The staf on the reception were all extremely arogant and rude. The WIFI was extemely poor so if you are thinking of catching up with emails forget it! overall extremely disappointing and certainly not value for money.
Read more
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The lobby has dirty smelly carpet, the rooms are outdated and nasty. The bathrooms had broken shower doors and human feces smeared on the bottom of the toilets. The carpets inside the family rooms are old, smelly, and disgusting. There were small insects and flys in the room even though the room has windows that can’t open. Save your money and go else where.
I used a bed and got a rash…
Read more
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wonderful central location makes for an easy walk to all the must see sites, including the Duomo, train station, and restaurants. Easy to walk with luggage to train station; many many people are doing this. Nice breakfast with good variety and service. Nice shampoo and toiletries, but no conditioner. Front desk staff very helpful. Definitely worth it to stay so centrally.
Read more
Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is extremely outdated, good location but otherwise it’s terrible. Smelly carpet, AC doesn’t work properly..impossible to adjust the temperature, shower has a leaky shower door. Lobby has old smelly carpet, rude staff. This hotel has nothing going for it except the location
Read more
Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was traveling with a group. There was an issue and our reservations were all cancelled just a few days before our arrival, without our knowledge. Cancellation was not the fault of the hotel, nor was it ours, however when traveling and trying to contact them to discuss what could be done, the woman who answered the phone was beyond rude. It tried to explain that WE did NOT cancel the reservations and I wanted to see what could be done even if we had to split our party.
She was rude and in no way helpful. Further to that when I called back to try and book, she screamed "NO ROOMS" like she knew exactly who I was and hung up on me. Now I won't stay here in the future, or refer any of our clients here, just because that is the type of treatment we received due to an error that was not of our making.
Read more
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel De Ville is a grand hotel in the European tradition. Located in the high fashion district, it is close to everything. Our room was long and narrow with lots of room, especially for Europe. The bathroom was huge. All rooms were well appointed, and the bedding and towels were of a high quality. The buffet breakfast was amazing. The staff was pleasant and helpful. My only complaint was the lighting. Either the lighst were all on or off. Only one bedside lamp would work independently of all the others.
Read more
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very comfortable stay. My room, though small, was very cozy. The lobby had a generous area for relaxing at the end of the day. The staff was most helpful. The breakfast was great. My only problem was a service door outside of my room (522?). The staff would come and go letting the service door SLAM behind them. Since the hotel is overall very quiet, this sudden loud noise was jarring.
Read more
Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great location, very friendly staff, great breakfast (included in our rate). We (2 adults, 17 yo and 15 yo) booked the family suite. This is a split level room with lots of room on each floor, so it was great for us as we are really 4 adults. A very good deal for our family. Quiet location yet easy to walk from the hotel to the train station, or anywhere else for that matter.
Read more
Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Unfortunately our timing for visiting Florence couldn't have been worse. We arrived as Covid 19 was escalating quickly in Northern Italy. BUT, we were so fortunate to stay in the Hotel de la Ville. The staff was. incredibly friendly and so helpful. In spite of the circumstances, the staff always had a smile for us. Our accommodations were beautiful, clean and spacious. The morning breakfast was very good. The hotel is within steps of the shopping district, and just a block from the Duomo.
Read more
Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco ZANELLA, Altro at Hotel de La Ville
Responded 1 Apr 2020
Dear Ms. Susan, thanks for the nice words You wanted to reserve us, especially at a time like this are particularly appreciated. We are sorry that you have arrived in our Country and in our City in an absolutely dramatic moment in which the epidemic of the COVID-19 virus was developing. I often find myself thinking of a phrase from scouts association founder Sir Robert Baden-Powel "The best way to overcome difficulties is to attack them with a magnificent smile." I know that this is also true for my colleagues here at De La Ville. Today our thoughts and our prayers go to all those who are suffering and to those who in other parts of the World are starting this challange which we will overcome. Thanks again for your words. We hope to have you back here again when we all finally get back to the life we were used to. Best regards from Florence. Marco Zanella Customer Realtions Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Goodmorning,
it depends from the type of car. It range from 33,00 Euros to 45,00 Euros per day,
Please do not hesitate to contact us for any further questions.
Best Regards
Marco Zanella
Customer Relations Manager
Dear Markr1306,
our twin rooms have two separate beds that are 90 cm x 200 cm.
In alternative you can book our Bi-Level Suite which offers two queen beds on differt floors which is connected by an internal stairway. Please refer to our website for more details.
We hope to welcome you in our hotel in the near future meanwhile please accept our
Best Regards
Marco Zanella
Customer Relation Manager
Dear Murray 837,
thank you for taking the time to write on Tripadvisor.
The Junior Suite Brunellesche is overlooking the back of the
Hotel. (no courtyard).
Sincerely Yours
Dear Debbie,
thnak you for your interest in our Hotel!
at reservation time is enough write if Clients need twin or double bed..
we hope to receive you reservation
best regards
Gina
There are more places to choose from in the Florence area.
PRICE RANGE
£160 - £296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de la ville hotel, de la ville florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
68
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
