Jordan Ford

Sales, service, repair, accident, overall experience, this is the place to go overall families experience

A Disgraceful Display of Deception: Jordan Ford Dealership's Shameful Tactics I cannot express enough my utter disappointment and frustration with the abysmal treatment I received at Jordan Ford Dealership. I am a veteran whose recent attempt to purchase an SUV from this establishment turned into a nightmare of deceit and manipulation, leaving me questioning the integrity of the entire operation. Upon calling the dealership, I was greeted by a seemingly amiable salesman who appeared eager to assist me with purchasing a vehicle I found online. Little did I know, I was about to be subjected to a disgraceful display of unethical behavior that would leave a sour taste in my mouth for days to come. I expressed my interest in a particular SUV, only to be informed by the salesman that the vehicle was currently in service and therefore unavailable. I told the salesman that I didn't need financing, that I wanted to pay cash and asked that he run the numbers on my trade in. I even went so far as to send photos and my vin at his request. Understandably disappointed, I reluctantly accepted the information and said I would wait until the following day when he said the SUV would be available. However, my disappointment quickly turned to disbelief when I later discovered that the very same SUV I had expressed interest in buying, in fact, was available for purchase despite being in service. It became apparent that the salesman had misled me, either out of incompetence or, more alarmingly, as a result of unethical business practices. I was told "a repeat customer who purchases cars regularly" purchased the vehicle while it was in service. When I asked the manager to rectify the highly shady situation, I was told there is nothing they could do. This reprehensible behavior is not only unethical but downright deceitful. As a customer who was ready and willing to make a purchase, I deserved transparency and honesty, neither of which I received from Jordan Ford Dealership. Instead, I was met with blatant deception and manipulation, leaving me feeling betrayed and taken advantage of. It is unconscionable that a reputable dealership would resort to such underhanded tactics to secure a sale. This blatant disregard for customer trust and satisfaction speaks volumes about the lack of integrity within Jordan Ford Dealership. If this is how they treat their customers, I shudder to think of the other questionable practices they may engage in behind closed doors. In conclusion, I urge prospective car buyers to steer clear of Jordan Ford Dealership. Their shameful tactics and lack of integrity are a disgrace to the automotive industry, and I refuse to support a business that prioritizes deceit over honesty. Save yourself the headache and heartache, and take your business elsewhere.

Worked with Monty at Jordan Used cars who guided wife and me through a Ford 150 review, purchase, and successful trade-in of our old pickup. Good experience for both of us. .

Always a great experience at Jordan ford I wouldn’t go anywhere else to buy or service

Jordan ford is the best. I’ve been buying cars from there since 2017 and I got 8 from there. Never play games and always up front.

Great customer service! And Joshua Hughes gave me the best deal on my new superduty!

I have bought several cars here and so has my family. Best deal upfront with no hassle.

Great staff at this dealership in new car sales and service department! Go see the staff at Jordan ford!

Mr. Emerie made the whole experience very smooth and worked very hard with us all.

Dan Emrie and Steve were amazing at Jordan Ford, San Antonio! Best experience buying a vehicle I’ve ever had!! They did everything/anything I asked for to get the sale completed and made the experience actually enjoyable. Almost like buying a vehicle from your best friends. If you need a vehicle, and want to work with people who actually care about you and your needs, go see these guys at Jordan Ford. I’ll only do deals with Dan and Steve from here on out.