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About
#6 of 24 hotels in Albany
Location
Cleanliness
Service
Value
The Park Inn by Radisson Albany is located near Highway 82 just off Dawson Road, placing guests near the commercial and entertainment options of southwest Georgia. Our hotel is only minutes from area businesses like Procter & Gamble and a short 10-minute drive from Albany State University.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Secured parking
Wifi
Outdoor pool
Sauna
Breakfast available
Breakfast buffet
Meeting rooms
Spa
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Location
Full view
42Car recommended
Grade: 42 out of 100
39Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
2729 Pointe North Boulevard, Albany, GA 31721
Getting there
Rental CarsSee all Albany car hire
408Reviews2Q+A29Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Disappointed that I was charged a different price that what was quoted to me when I checked in. I was charged $23 more that the quoted price. I was disappointed in the fact that my card was charged, and I had to go through the trouble of trying to get a refund before I checked out.
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Review collected in partnership with Park Inn
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from PIBRalbanyga, Manager at Park Inn by Radisson Albany, GA
Responded 23 June 2020
Thank you for your review. I read your concerns in the hotel review. Our computer system and some codes are difficult to override... she did put down the right code but somehow computer just didn't take it or corrected it. Our apologies.
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I’ve been coming to this hotel for over Seven years now. Ms. Jay & the rest of the staff have always taken great care of me. I love this hotel. I stay a few times a year during our conventions and they never disappoint me.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jaye Lomax, General Manager at Park Inn by Radisson Albany, GA
Responded 30 Jan 2022
Thank you so much Mr Garnett for your kind words about our staff and our mgt. team. Your kind words go long way to motivate the staff in this pandemic time. Some of the staff have lost loved ones during this time and they still put on a smile and come to work day in day out. I am very appreciative of your kind words. You are always welcome to our hotel!!! Thank you for your review. Thank you for your business!
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everything was great except the bed. very uncomfortable, breakfast was great, check in was a snap everyone was very friendly. the price was very reasonable. I was afraid it would not be a quality hotel because of reasonable rate but was pleasantly surprised
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jaye Lomax, General Manager at Park Inn by Radisson Albany, GA
Responded 20 Mar 2022
Thank you so much for your kind words about our hotel and our staff members and our quick service. We are renovating. Due to lack of labor force the renovation is going soooo slow it is driving us nuts. But hopefully, all these will end and we will get back to a normal life. We thank you for your business. We thank you for your review.
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While on a car trip to and from Florida, we stayed for 6 nights in several hotels. Most were clean, comfortable, and in the $85-$95 range. On March 5, we stayed at the Park Inn by Radisson, in Albany, Georgia. It was $102, and by far the filthiest, most run down hotel we've experienced. I wish I could attach pictures. The room microwave was on the floor, the tile around the shower had a 1/2" gap in it near the corner. The hallways were the worst, looking like they'd been vomited on in at least 2 places. The rooms were not much better. Carpeting in the room was old, and not vacuumed thoroughly. It was a disgusting environment. I am not one of those fussy, picky people, so I know filthy & run down when I see it. There was a pool, but it was filled with green water, old & unfiltered. Yuk!…
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Date of stay: March 2022
Location
Service
Sleep Quality
Room Tip: Do not stay at this hotel! Most expensive, and the filthiest, most run down I've seen.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chricia Liberato, Other at Park Inn by Radisson Albany, GA
Responded 16 Mar 2022
Thank you for posting a review. Please accept our sincerest apologies if we fail to meet your expectations due to the cleanliness and condition of the rooms as well as the facilities at that time. Know that we are striving to keep a good quality of service in all aspects which are indicative of our standards and these have been shared with our management for further improvements. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.
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+1
One of the worst check ins ever . After getting to the room it looks like it wasn’t cleaned. There are stains all over the bed. The window curtains has orange and yellow stuff all over them the tub is dirty spots on two of the three pillows. Look like week droppings on the black chair like u can’t tell the difference between weed and dirt. Picture to follow went to the front desk the lady there said someone will be up to clean at 6pm it’s now 7 no call from the front and nobody has yet to come when I went back down she told me someone will be there or I can just check out I asked if I can just switch room she said no because they will be all booked up like she couldn’t move us then have this room cleaned the proper way and sell it to someone else then I said that this is not right and being a chief engineer for a Hilton brand hotel is unacceptable she told me again I can checkout if it wasn’t for my brother and we came all the way from Baltimore this would not have ended good. #fukmylifecoronavives…
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PIBRalbanyga, Manager at Park Inn by Radisson Albany, GA
Responded 14 Mar 2020
No guest by this name is registered in the hotel... Hilton brand is next block why didn't you stay there?
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I was here for one night on a work trip and the first room I was given was on the second floor. Upon approaching the door to the room, I saw a roach on the wall next to the door handle. Ok, well, at least it wasn't in the room. I opened the door, and right on the wall next to the door was another roach. I went directly to the front desk to ask for another room. The next room was on the first floor and had no apparent issues, other than an extremely tattered washcloth (fine, but not 3 star fine), and stains on the wall, but honestly I didn't look very closely for fear of seeing another roach. The carpets in the hall and in the room were very worn and stained. I made sure that we finished our work in the area the next day so that we wouldn't need to spend another night here! The one thing I didn't have a problem with was service from the staff. Everyone was friendly and accommodating. The management has clearly spent money and effort making the front desk and foyer look clean and updated. If only they spent as much money taking care of the actual rooms and paying for decent pest control.…
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Corporate Customer Care Corporate Customer Care, Owner at Park Inn by Radisson Albany, GA
Responded 10 July 2021
Thank you for taking the time to share your review. We do appreciate that you pointed out the positive aspects of your stay but are even more appreciative of the opportunity to learn where we can make improvements. Please accept our sincerest apologies if your stay was anything less than satisfying due to the cleanliness of the carpets, wall, washcloths and room provided at that time. We understand how you feel and we see the impact this had on your overall guest experience. We are doing the best we can to provide quality service and we sincerely apologize for any expectations we may have failed to meet. We value your feedback and will use it in the further developments of the hotel in an effort to keep you and other guests happier on your future visits.
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My first room was a disaster. The stink of cigarette smoke was intense - nonsmoking property allegedly. I explained to the desk that the room was not going to work and was given another down the hall. 1. The door looked like it had been kicked in. The door barely latched. The door to the room next to it looked like it had been kicked in as well. 2. The wall mirror was missing. Just empty brackets. 3. The bathroom was freshly caulked. Not just the seams. There was caulk everywhere. Gobs of it. 4. The need for caulk became apparent. It was the only thing holding the tub faucet to the wall and the toilet roll holder and towel bar as well. 5. Dying roach on the bathroom floor in the morning. 6. Hair on the pillow. Not mine. We had a second reservation for the return leg which I promptly canceled.…
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Date of stay: July 2022
Value
Location
Service
Room Tip: Run away from this property.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chester Pombo, Other at Park Inn by Radisson Albany, GA
Responded 1 week ago
Thank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition and cleanliness of the room at that time. Providing our guests with a comfortable and relaxing experience is of extreme importance to us and we are sorry if we may have missed the mark. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. While we understand if you do not wish to return, we'd love to have another opportunity to serve you and offer you a more seamless experience in the future.
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Only one desk attendant. Long wait. Furniture in the room was missing drawer fronts like a gorilla had stayed there. Room was dirty, sticky surfaces, dirty mirror. No fresh fruit at breakfast. Broken waffle machine. Staff offered insight on how to work around it AFTER I had made a mess of it. Not helpful.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jaye Lomax, General Manager at Park Inn by Radisson Albany, GA
Responded 20 Mar 2022
Our apologies. Yes, staff shortages everywhere intown. We will most certainly look in to the issues you have mentioned. We thank you for your review. We thank you for your stay.
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JenHospedales wrote a review June 2020
Does NOT live up to the Radisson name in any way, shape of form. Room and bathroom were dirty, sheets were dirty, no bed skirt, room was run down and smelt like urine. Checked in around 2 am after a 22 hour drive and was too exhausted to look for anywhere else so I was forced to risk it. Checked out promptly the next day and into another hotel.
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Review collected in partnership with Park Inn
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from PIBRalbanyga, Manager at Park Inn by Radisson Albany, GA
Responded 23 June 2020
Our apologies. We will look in to the issues you mentioned and correct and train and make it better. Thank you for your business and thank you for your review.
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Do NOT stay at this place. It was filthy. The room had not been cleaned. Wine stains, filthy carpet and the sheets had been slept on. We were tired so I called and they brought up clean sheets. The place was totally disgusting. We got no sleep. I have NEVER stayed in such an awful room and never will again. Breakfast was a joke. All the regulars ate breakfast and there wasn't any food left. This was early. We tried to tell the lady that was in charge and she totally ignored us. No breakfast - No coffee - No sleep. Do yourself a favor and don't stay there. I called for a refund and they basically laughed. I will NEVER stay in any Radisson again. Very disappointing.
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chester Pombo, Other at Park Inn by Radisson Albany, GA
Responded 28 June 2022
Thank you for posting a review. It saddened us to hear that your stay was less than satisfying due to the cleanliness of the hotel, room, breakfast and the service you received from the hotel staff at that time. Providing our guests with a comfortable and relaxing experience is of extreme importance to us and we are sorry if we may have missed the mark. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. While we understand if you do not wish to return, we'd love to have another opportunity to serve you and offer you a more seamless experience in the future.
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Sashadiamond asked a question July 2015
Marietta, Georgia1 contribution
Answer from PIBRalbanyga
July 2015 |
Yes, one of our room has a walk-in shower. Please check out our website for more information.
Robin M asked a question Apr 2015
Crestwood, Kentucky15 contributions7 helpful votes
Answer from PIBRalbanyga
Apr 2015 |
Yes, of course ! Along with Iron / board, Coffee maker and above all hot breakfast bar free for registered guests! Look forward to see you soon !
Stephen C wrote a tip July 2022
Leesburg, Florida293 contributions105 helpful votes
"Run away from this property."Read full review
James D wrote a tip Mar 2022
Excelsior, Minnesota10 contributions3 helpful votes
"Do not stay at this hotel! Most expensive, and the filthiest, most run down I've seen."Read full review
sharonp86 wrote a tip June 2018
Indianapolis, Indiana77 contributions27 helpful votes
"Verify that the AC is working & quiet and the bathroom is ready for guests."Read full review
doug1442018 wrote a tip Mar 2018
Charlotte, North Carolina1 contribution1 helpful vote
"Go to another hotel...Merry Acres is the best, but reserve early!"Read full review
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PRICE RANGE
AU$137 - AU$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western albany mall hotel albany, albany best western
FORMERLY KNOWN AS
BEST WESTERN Albany Mall Inn & Suites
LOCATION
United StatesGeorgiaAlbany
NUMBER OF ROOMS
61
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Claim Your Listing Frequently Asked Questions about Park Inn by Radisson Albany, GA
Which popular attractions are close to Park Inn by Radisson Albany, GA?
Nearby attractions include The Cool Place (0.9 km), Albany Mall (1.1 km), and PixelHead VR (0.9 km).
What are some of the property amenities at Park Inn by Radisson Albany, GA?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Park Inn by Radisson Albany, GA?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Park Inn by Radisson Albany, GA?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Park Inn by Radisson Albany, GA?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Park Inn by Radisson Albany, GA?
Conveniently located restaurants include Austin's Firegrill and Oyster Bar, Mikata Japanese Steak House & Sushi Bar, and Henry Campbell's Steakhouse.
Are there opportunities to exercise at Park Inn by Radisson Albany, GA?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Park Inn by Radisson Albany, GA?
Yes, laundry service and self serve laundry are offered to guests.
Does Park Inn by Radisson Albany, GA offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Park Inn by Radisson Albany, GA accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.