The Hong Kong Jockey Club would like to alert its customers to:
• A fraudulent website bearing the URL: "https://bet.hk6655.com/". Please ensure that you are connected to a valid website of the Club when accessing your betting account. The Club's betting website domain is bet.hkjc.com.
• Phishing emails purported to be sent by the Club from a number of fake email addresses, including "notification@email.hkjc.com.hk", "hkjc@plajart.com" and "notification@plajart.com". These emails claim that the billing balance of the customer was paid twice and direct the customer to a fraudulent website to claim a refund. The fraudulent website will ask customers to enter their betting account log-in information and credit card details.
• False telephone calls purporting to be made by the Club, requesting customers to check and change the chips of Electronic Shroff Cards (ESC) at Off-course Betting Branches.
The Club would like to clarify that we would not request customers to provide credit card information for betting purposes, or request customers to change the chips of ESC by phone. The Club has no connection with the phishing emails and fraudulent websites involved, nor were such emails sent or phone calls made by the Club. The Club has thus reported the cases to the police for further investigation.
To ensure that you do not fall victim to scams, the Club would like to provide the following advice:
• Before responding to any suspicious emails, telephone calls, voice messages, emails, SMS or other forms of communication, please call our service hotline (852) 1817 to verify the message or caller's identity.
• Ensure that you are connected to a valid website of the Club when accessing your betting account. The Club's betting website domain is bet.hkjc.com and we will never ask the customers for credit card information for betting purposes.
• DO NOT provide any sensitive personal information, betting account information and ESC passcode to suspicious third parties. The Club does not engage intermediaries to solicit betting account applications or any other similar activities.
If you have any doubts or have disclosed your personal and betting account details, please change your betting account security code at HKJC Customer eCentre (cc.hkjc.com) immediately and contact us on (852) 1817. You should also report the case to the police as soon as possible.
Please continue to stay vigilant!