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Cathay Pacific
Overview
4.016,831 reviews
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
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About Cathay Pacific
Airline Alliance
oneworldHeadquarters: 9F Central Tower 8 Scenic Road, Lantau, Hong Kong China
Airline Summary
Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.
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16831Reviews
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100Tips
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Popular mentions
Los Angeles - Bangkok
International
Horrible airline. They charges my husband and I $200 for cancellation even though we did not cancel our flight but they didn’t let us board the plane. Will never fly with them again. Customer service wasted our time and came back to us each time with lies as to why they’re withholding our money. I would not recommend them to anyone.…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Tokyo - Rome
International
The most terrible experience. 14 hours of flight in an old plane, rude Stewards terrible food and even worse costumer service. They lost my luggage and I had to struggle to recuperate it. I flew economy premium and the money I spent was a waste. I spent over $150 to recuperate the luggage they lost and no customer service at all nothing. I was a mistake I will never fly with them again or any one world member…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
New York City - Phuket
International
Whoever left bad reviews for this airline must have never flew with delta, jetblue, united, or American airlines from NYC area. First time on cathay to fly to Thailand but I wish the other airlines provided the same friendly service, meals, wine, blanket, pillow, overhead headphones! Never seen anything like it since the 90s. Would definitely fly with them again!…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Seoul - Perth
International
In my opinion Cathay Pacific have the worst booking system in the world. They took my booking over the net, and took my money, and then they let you know that you can’t select your seat until 24 hours before the flight. Then they say that if you become a Cathay member then you can book your seat 48 hours before the flight. So I became a member and their bloody app still won’t let me book a seat until 24 hours before the flight. They don’t give out contact details and I think that their whole bloody system is as customer friendly as a bad smell.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hong Kong - Osaka
North Asia
Absolutely terrible. I had heard Cathay was now a discout carrier. And as i write this after 1 hour on the tarmac with zero updates i concur. Last time i will be flying with this bs airline
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Boarding at Changi T4
近距離便ビジネスクラスの座席／他のキャリアに比べシート間隔が狭い？
123456…
iceblended wrote a tip May 2024
"Check in upgrades were more expensive than buying from cx online website."
David E wrote a tip May 2024
"I have executive platinum status on AA, and Cathay Pacific honors nothing. They also don't even provide miles credit for 8/21 fare codes."
Yanxiang C wrote a tip May 2024
"Don't pre select your seats. They offer 48 hour check-in when you can do it free of charge. (applies only if travelling on Light fare)"
123456…
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Register Cathay PacificSearch flights
Round TripOne-wayMulti-city
Depart
Sun, 6/16
Return
Sun, 6/23
Travelers
1, Economy