Mark Christopher Salon

I absolutely LOVED Brandon! Super skilled and understanding! I found him after one of the worst hair bleaching experiences of my life. He fixed me up with NO problem. It was the best color I've ever gotten. I'm sad to see he's leaving but I'll be excited to see him at Marigold Parlour!!

After CONFIRMING on the phone that I would NOT be required to wear a N95 mask for my hair appointment upon their reopening. After getting to the salon, I was told in the middle of my appointment that I needed to wait outside because I wouldn't wear a mask. Then was told I needed to reschedule EVEN THOUGH I have a health condition that prevents me from wearing a mask. Can you say discrimination and poor customer service? My stylist Grace was lovely and welcoming however the receptionist was rude and unwelcoming. After years of loyalty I sadly will not be coming back.

Grace is one of the best hairstylists I ever had. I trust her and she's always super honest when it comes to keeping the integrity of my hair. I have really fragile hair and am losing some of it due to a health condition and she helped me achieve a goal of having thick beautiful hair with my NBR Extensions. They were also so affordable. Probably the most affordable I've seen when I was doing my research. She does amazing work and by looking at me now, you'd never know I was losing some of my hair. In addition, Grace doesn't treat me like a client she treats me like a friend. I am very OCD and by no means an easy client and she's always so patient with me and answers all of my questions thoroughly. I always look forward to my appointments with her because not only do I look beautiful after she works on me but we have a great time with lots of laughs in the process. I have never met someone who cares about what they do and their clients hair goals and hair health as much as Grace does. I HIGHLY recommend anyone whose reading this review to book an appointment with her. You won't regret it and I 100% guarantee she'll make you feel and look beautiful

I followed my stylist, Hayley, to this salon. When you walk in, you are welcomed with a friendly staff. They offer you a drink. They recently renovated the space with new floors and and new shampoo stations. If feels very bright and welcoming. The shampoo station now feels more comfortable to rest your head/neck, which is an improvement to the previous ones. There is also a leg rest, which is very comfortable. My favorite part is the had massage while getting the shampoo, it is so relaxing.

Hayley always asks what I want to do that day. She listens well, makes suggestions if I am not sure what I want to do that day!! They offer refills on the refreshment (I've gotten water and tea). When the cut is finished, I will either get a blow out or curls. After the styling is complete, I will pay my ticket and schedule ahead for my next appointment. It's very easy. Rescheduling is easy too, but must do in advance. They sometimes will call if they have an earlier opening due to a cancellation. That worked out for me the last visit since it freed up my late afternoon.

Worst salon experience ever! I was booked with Adrian, supposedly a level-2 stylist.
I went in for a standard layered cut, I explained in detail about what I wanted (needed to add more layers) and assumed this is not too complicated he should get this right since this is a very standardized cut, but of course that's not what happened. I was left with a trimmed down version of what I previously had. I had also asked for short layers to frame my face, but instead he gave me a choppy cut in the front, it did not frame my face nor were they cascading layers, it looked as tho I let a friend with no experience cut my hair.

Overall, I ended up with choppy cuts that had no fluidity and looked awful. The worst of all, he kept telling me this what it's supposed to look like- um no.. I have been getting layered cut for years and this is NOT what it should look like, he kept pushing his opinions on me and I was not having it. Instead of working to fix it the way I wanted my haircut, instead he just kept trying to convince me that this was the right look and did nothing to fix it, in hindsight I realize he wasn't qualified to perform the cut. So this whole session was a waste of time. So anyways I went back again because he had offered to fix it for free, but here is the kicker, when I went back a couple days later, I explained what needed to be fixed and he simply said "we were on different pages" (I'm sorry what!? I have never received that response from a hair stylist before, like, ever!) and referred me to a different stylist, for which I had to pay, AGAIN. So essentially my hair was not fixed for free of charge as promised ( note the lack of professionalism and the inability to take accountability by the stylist). So at this point I was convinced that he has no training whatsoever to perform the cut that I had asked for and made excuses when I went back to have it fixed. This person was considered a level 2 stylist, what a joke!

The salon should send their "junior" stylists to get more training if they want to call them level -2 stylist and charge that amount from the clients. I demanded a refund for the poor service I was given, the salon gave me a refund. Safe to say I will def not be going back to this salon. Overall my experience here has been nothing but inconvenient and a proper waste of my time. You go to salons expecting professionals to cut your hair not students in training. I'm very dissatisfied with the salon's quality of service. taking hours of time from my day to go back to get my hair fixed again, doesn't scream fun. Oh and paying twice..yeah no thanks. I don't normally review places, but this, I thought people should know.

So if any of you have a particular request for cut at this salon, call ahead and ask for what the stylist' expertise is in the said cut and only then book with them. Better yet go someplace else. You will save yourself some time and money.

I was visiting Raleigh and desperately needed a blowout because I was far away from home. I called a few other salons, but weirdly MCS was the only one that answered. The woman that I spoke with was completely professional, gave me an appointment time almost right then and away I went.

I walked in and the salon took my breath away. It is just visually stunning. I like that in a salon. The woman at the desk (I am so sorry I didn't get her name) was just beautifully put together and SO kind. The whole salon was just impressive.

Shannon was my stylist and she was bubbly and talkative and REALLY good at her job. We went to the sink and I recognized the expensive smell of Oribe product and was told that's mainly what they use. Let me tell you, this stuff is NOT cheap. It is most assuredly the best product I have ever had in my hair (sorry, Kerastase!) and Shannon used the best of the products on my hair and my hair was just beautiful.

I also loved that Shannon was trying to change her hair color and it was so subtle and well done that I knew if I ever needed color that I could trust her to do it. She's just the best.

I don't get to Raleigh very much, but when I do I am calling this salon mine! Thank you for the beautiful hair, Shannon!

I waited for 2 weeks for my cut, and was psyched about this place. I scheduled my appointment on my lunch break, so I was running a few minutes late. When I got there, 8 minutes after my appointment time, the woman behind the desk checked her computer for my appointment and proceeded to tell me my stylist had left because they had a "15 minute cancellation policy". I told her I did arrive within the 15 minute grace period, and even after the time it took her to look me up and check the back for the stylist it was still under the 15 minute mark. She told me there was nothing she could do because my stylist was gone. He must have left five minutes after my appointment time, and there was no call to confirm I was still coming. I wish I could give a higher rating, but that's hard to do when I didn't have the chance to have my hair cut. Big waste of time, guys.

I requested NBR extensions with the owner and the salon. I came in to get them installed and questioned the hair method being NBR. They were installed very quickly and there was no string. She told me it was NBR. After my first move up, I came home and noticed that the bottom row was sagging significantly. It felt like they were falling out and I had just gotten home from the appointment. Grace told me "it needs to be like that to prevent your scalp from damage". one Bead fell out then the bottom piece started falling out more. I went to another salon to see what was going on. They said that it was NOT NBR. The salon will not refund me the coat of the wrong hair (i can't salvage it because it is not NBR hair) and the cost of service. It totals $715.00 not including the cost I had to pay to have this mess removed. So now I have to go to small claims court to get my money back. Terrible customer service for sure and they didn't give accurate information. There wasn't even an apology!

Great things to a say about MC Salon... Kyle did an awesome job with my cut and color. I had some pretty bad highlights to fix, and he blended them beautifully with balayage. So happy with the outcome. It's a little pricey but totally worth it, and they walk you through the pricing before they start so there are no surprises. Everyone was friendly and professional. Will definitely be going back!

Catie has done my hair three times now and I could not be happier I got a color and balayage (a new experience) and I love it. She's fun to talk to and really knows her stuff. Highly recommend.