MyAccount
We've redesigned MyAccount from the ground up. Read all about it here.
Understand Your Bill
Learn more about the information that appears on your bill each month, so you'll know exactly how your energy use is calculated and other charges that appear.
The New nvenergy.com
Don’t adjust your screen - you're in the right place! The all new nvenergy.com features enhanced tools and info to help you save time, energy and money.
Customer Information Guide
Get important information related to energy safety, billing and payment programs, and other customer-related services.
Bill Inserts
View an archive of the important information we place in your monthly bills.
Brochures
Looking for information but can't remember where you saw it? We have an archive of all of our brochures available in one convenient location.
Frequently Asked Questions
We're here to help answer your questions about billing, payment policies, special services and more.
Cool Share Support
If you have a legacy Cool Share thermostat, resources are available should you need support.
How to Read Your Analog Meter
Customers who meet certain requirements have the option to request a non-standard (analog) meter. Learn to read your own meter to help keep track of usage.
Consumer Bill of Rights
The Public Utilities Commission of Nevada has outlined our obligations under the law in providing vital services to everyone.