Novotel Athenes 4 stars

Customer review rating (ALL Rating) 4.3/5 1,803 reviews

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4 Michail Voda Str, 104 39 ATHENS, Greece

Description

Hotel extras

  • Rooftop pool with panoramic 360° view of Athens and Acropolis Hill

  • 5 minutes' walk from the closest metro station; easily access to airport and port of Piraeus.

  • Onsite indoor parking and fitness center

  • Food & Drink options with international and Mediterranean flavors

  • Congress Hotel with 8 ergonomic meeting rooms from 10-620sp.m, suitable for up to 1.300 people

Our accommodation(s)

Hotel location

Novotel Athenes

4 Michail Voda Str
104 39 ATHENS
Greece

GPS:37.989586, 23.724928

Telephone
Fax +30 21 0820 0777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,803 reviews

TripAdvisor Rating  4.0/5  3,033 reviews

Clean but in a very poor area

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The area surrounding the hotel appeared to be a very poor area and possibly high crime rate

Customer review rating 2.5/5

Sarah C. Families - Confirmed reviews ALL

Only a few hours before catching ferry, room was clean and comfortable not sure I'd stay in that district again. Reception guy was a bit abrupt.

Survival stay

Customer review rating 4.5/5

Josif Couples - Confirmed reviews ALL

Hotel is good but the area around the hotel is not so safety. The staff are very nice and the service is good!

Ok hotel

Customer review rating 2.5/5

Sb Business - Confirmed reviews ALL

Hotel is dated but staff are friendly. The breakfast is basic and what is the most disappointing and frustrating thing at the hotel was the poor wifi and the constant need to go back to reception to reactivate the room key cards. I was told I should not keep the card near my phone, MacBook or keys... so basically hold it on my hand. Numerous times I would have to go back daily to reactive. Sometimes the card works in the lift but then it won't in the room. One of the worst functions I have ever experienced and on that basis I have scored low.

Hotel of horrors with aggressive staff

TripAdvisor rating 1.0/5

IsobelGP TripAdvisor review

Our recent stay at Novotel Athens, part of an organised group traveling for work on Athens' financial ecosystem for tech, was profoundly disappointing. We had previously enjoyed excellent accommodations in corporate hotels in Prague and Warsaw. Unfortunately, our experience at Novotel Athens was quite the opposite. Upon arrival, my partner attempted to check us in, as we had done at all previous hotels. However, just as the receptionist was about to give him the key, another receptionist, who was aggressive, rude, and condescending, abruptly intervened and told him to sit down (witnessed by other members of our group). Our event organiser eventually handed out the keys. When we reached our room, we were met with a stale cigarette smell and a door that had clearly been previously damaged through force. I stayed with the luggage while my partner requested a room change. The second room we were assigned smelled of drains and dampness. My partner once again requested a room change. Finally, in our third room, I attempted to connect to the Wi-Fi but couldn't find an access code. When I called reception, I was curtly told to check the key card. After finding no code, I called back and was told I needed to come to reception. When I did, the receptionist aggressively insisted the code had been provided and blamed the room changes for the issue. She then diverted the request stating that our booking was for only one person, despite our group lead verifying that my name was indeed on the reservation, she continued to be unhelpful and dismissive. The situation escalated when I asked to speak with a manager. The receptionist smirked and claimed no manager was available. After insisting, she finally called someone and then stated that nobody was available. Someone then came, who then revealed themselves as the manager in an aggressive manner. His behavior was threatening, and he even falsely claimed to call the police when I tried to record the interaction for my safety. This distressing encounter left me in tears and feeling threatened. Over 20% of our group left the hotel within 24 hours due to the unsanitary conditions and the hostile behavior of these two staff members, which overshadowed the efforts of the more courteous staff. I will never stay at this hotel again and will be lodging a formal complaint with Novotel's CEO. This experience was beyond comprehension and unacceptable by any standard of hospitality. Furthermore the surrounding area is awful.

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Other web-users rate our hotel

  • 817 reviews 6.1/10 Location
  • 1,026 reviews 6.9/10 Room
  • 1,042 reviews 8.8/10 Service
  • 31 reviews 4.6/10 WiFi
  • 504 reviews 7.8/10 Breakfast
  • 423 reviews 6.9/10 Cleanliness
  • 406 reviews 5.3/10 Comfort
  • 206 reviews 5.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.