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Turkish Airlines
Headquarters: Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy, Istanbul Türkiye 34149
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3.535,871 reviews
Travelers' Choice 2019 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
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About Turkish Airlines
Airline Alliance
Star AllianceHeadquarters: Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy, Istanbul Türkiye 34149
Airline Summary
Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines (TK) has a fleet of 328 (passenger and cargo) aircraft flying to more than 300 worldwide destinations as 253 international and 49 domestic, in 121 countries.
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35871Reviews
11719Photos
100Tips
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Istanbul - Kayseri
Domestic
Our flight was overbooked and the airline tried to shed responsibility. Terrible arrangement with defensive staff. Recommended people to do voice recording and photo taking every time you talk with their staff so they wont challenge its the customer fault. Its really insulting when they tried to deny responsibility by saying everything is our fault and they would check CCTV to verify our saying…….but end up finding no supportive materials and shirking responsibilities to cultural differences and communication problems.…
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Istanbul - Dublin
Europe
Flew business class from Istanbul to Dublin it was terrible! One main meal and one drink. Staff spent most of the time behind the curtain gossiping not checking in on customers. Had to get up at one stage and ask for some water. Very mean service, it’s like they’ve been told to stop offering customers anything! They just hid aside from the obligatory meal service and stupid hot towel thrown at you. Seriously Turkish airlines, get your act together - you used to be so good, your meanness and cutting corners is not going unnoticed.,…
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Istanbul - Beirut
International
I had a disappointing experience with Turkish Airlines. My suitcases were left behind in Istanbul while traveling to Beirut, causing significant inconvenience. The lack of communication and timely resolution made the situation worse. I hope they improve their baggage handling and customer service. ---…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Johannesburg - Istanbul
International
The staff are not friendly at all. Asking for something the second time felt like such a problem eg. Ice cream. The food service took quite a long time. They had no extra food when asked for different options although the hostesses were always eating at the back of the plane. Entertainment is very limited. I wish the hostesses were more friendly and caring towards passenger's…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zurich - Denpasar
International
The first shorter flight to Istanbul airport I was on a broken seat that did neither move in nor out the leg part, which caused a pain in my steadily pressed legs on this 3 hour flight. The main dish was served in a similar way as you see it in economy class. The steward moved through the rows with a trolley and unpacked the main dish in front of you. Flying business class with many other companies, I have never seen this. The second leg of the flight, a 12 hour flight, was booked for an airbus A300. The airplane to Bali as well as back was replaced with an old Boing machine. Looks to me as on purpose. The room space of this old Boing is limited and they did not ask before take off for our lunch preference, in the end we could not order what was on the menu because it was sold out. As the menu was the same as on our first leg, we had twice the same. Appetizer, main dish and desert all served at the same time. Again, something I never experienced before. The service itself was also very poor. Using the sign to order someone did not work. I had to get up to grab a bottle of water myself. Except for the served food and drink alongside the food, the crew did not bother checking for the passengers. The toilet on the long flight seemed to have never been cleaned at all. It was disgustingly dirty from the start, the bin was overflodding with used paper and the floor was swamped with … liquid, to be polite. It stank! For sleeping you only had a thin layer of seat cover and the space for a larger person was not given. The bed is not long enough and the leg room not wide enough to bend your legs. Funnily, there is lots of space aside, which is of no use. The small locker for your belongings is not big enough to carry an ipad. The holder on the front seat is bend and so small, you can only fit a newspaper in. The only way to store a book or your ipad is on the desk beside, which is dangerous in case of turbulences. Never ever I will fly Turkish Airlines again. It’s not worth the money. I had a better experience even with the low budget airline Condor!…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Our Turkish Aircraft Landing at Beirut International Airport.
123456…
sabera wrote a tip Jun 2
"Please add fast track for business class passengers. Have more friendly and caring staff. Boarding time in Istanbul was very short eg. 2 min"
Petr M wrote a tip Jun 1
"Do not buy any extra: TK does not provide and do not want to return money!!!"
123456…
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Round TripOne-wayMulti-city
Depart
Tue, 6/18
Return
Tue, 6/25
Travelers
1, Economy