Notification

2024.04.24

important

Notification of donations for the Noto Peninsula earthquake in 2024

In an effort to collect donations for the Noto Peninsula earthquake, we have set up a donation box in the lobby and are selling accommodation plans.
Many customers donated to the Noto Peninsula earthquake relief fund.
Thanks to everyone's cooperation, we were able to donate the total amount of 6,736,649 yen we received to the Japanese Red Cross.
We would like to express our deepest gratitude for the warm support we have received from all of you.
We also pray from the bottom of our hearts for the speedy recovery of the affected areas.

2024.03.25

Notice regarding MGH Rewards Club point exchange coupons

From April 1, 2024, the number of points in the MGH Rewards Club point exchange service will be partially changed and coupons will be added as follows.

Points can be exchanged for various coupons depending on the number of points you have from ``Point Exchange'' on My Page after logging into MGH Rewards Club.

[Change in number of points]

Coupon name: Garden Premier Accommodation Invitation

Number of points after change: 30,000 points

*Exchanges for 25,000 points will be accepted until March 31, 2024.

[Add coupon]

Coupon name: Atami Korakuen Hotel accommodation invitation

Number of points: 30,000 points

Room type: Aqua Square Ocean View Room 2 people/1 room

2024.02.14

important

Alert regarding implementation of Instagram follower campaign

Thank you very much for your continued patronage of The Celestine Hotels.
Starting today, we have started implementing a campaign exclusively for followers on Instagram where you can win a stay with breakfast included.
For campaign details, please check the official Instagram account of The Celestine Hotels.
As part of this campaign, we ask that everyone be careful of ``spoofing accounts'' pretending to be our hotel's name.

The other day, we discovered a case where a third party was using our hotel's name on SNS to send messages about winning a campaign to multiple people.
We do not ask you to enter your credit card number, expiration date, or personal information on SNS.
Please also note that we do not send messages from unofficial accounts.
If you find a suspicious account or message, please report the account as spam on various services and notify us immediately.
Please note that we are not responsible for any damage or loss caused by "impersonation accounts" that are not official accounts operated by our company.
Thank you for your understanding.

[Our official SNS account]
◆Instagram
The Celestine Hotels (@thecelestinehotels)
Mitsui Garden Hotels (@mitsuigardenhotels)
sequence MIYASHITA PARK (@sequence_miyashitapark)
sequence SUIDOBASHI (@sequence_suidobashi)
sequence KYOTO GOJO (@sequence_kyotogojo)
◆Facebook
The Celestine Hotels (Account name: The Celestine Hotels)
Mitsui Garden Hotels (Account name: Mitsui Garden Hotels)
sequence MIYASHITA PARK (Account name: sequence MIYASHITA PARK)
sequence SUIDOBASHI (Account name: sequence SUIDOBASHI)
sequence KYOTO GOJO (Account name: sequence KYOTO GOJO)
[Case of occurrence]
Sending a campaign winning message on Facebook using an account using The Celestine Hotels icon image
(Account name: congradulation******)

​　
3-23-1 Shiba, Minato-ku, Tokyo 105-0014 

TEL 03-5441-4111

*The call cannot be made with the non-phone number notification setting, 
so please unset the setting and try again.

• Frequently Asked Questions Frequently Asked Questions
• Inquiry form

THE CELESTINE HOTELS