Stop saying they are not a scam, that's not helpful when they have ripped the money off of so many people including me. Their whole setup speaks scam.
A scam works by serving some and ripping off some.
I tried to book a flight on Friday and at the end they said it failed and no charge had been made.
But at the same time I checked my bank and 3 separate charges were made totaling up to 500 USD. They never sent an email of any sort (nothing in junk folder) and no booking reference was issued.
All their online chat end points end up in either errors or won't proceed without a booking number. So you can't speak to a booking company without a reference number?
None of their phone numbers work. I tried two UK phone numbers and one Hong Kong number. Both UK ones just exit the call before connecting and the HK one won't proceed without a booking number.