Germain Mazda West Testimonials A sincere THANK YOU to all our favorite customers!
Everyone was wonderful to work with from start to finish! Don G. was my salesman, He was awesome and took his time explaining everything to me, very patient!
Spencer, Cameron and Ashley are the real deal at Mazda...This is my second purchase with them and they make the process pleasant and seamless. I will keep coming back.
lengthy but my very honest thought about my experience with this dealership. my husband and i originally started our car search at auto boutique down the road (don’t go there) test driving a mazda cx9, the end light started flashing, we let them know, they assured us it was getting look at then wanted us to sign papers to get the ball rolling. i being 8 months pregnant said there’s no way in hell i would be signing anything until i know the lights off. said we’ll log to lunch and talk about it. at lunch we found this germain mazda dealership, looked at some on the website, and eventually decided to go. long story short IM SO GLAD WE WENT HERE INSTEAD!!!!! instantly we met Philip, he was a fantastic sales man! listened to everything we wanted, stayed in our price range, didn’t try to budge us on anything else, helped us find the perfect car for us. following through with signing took us some time so the 3 of us, my husband, philip, and i turned on spongebob and just chatted around until we went to go sign papers. philip even stayed later than close to get our pic of our new mazda as well as hook my phone up to blue tooth. over all everyone at this dealership was amazing and i would 100% go to thia dealership and definitely ask for philip!!!
I am so appreciative for Kyra Mahala-Elaine. She got my daughter Sandra Wade in a 2019 Jeep Cherokee. Jermaine Mazda West was the first stop to look for my baby a car. Needless to say Kyra did all she could to make sure that was our only stop. I really appreciate Kyra and Jermaine Mazda.
Connor was extremely helpful and knowledgeable in the finance options Mazda offers. He helped me find the perfect car and I am extremely happy! Thank you Connor!
I just had my 2010 Mazda 3 serviced at Germain West and couldn't be happier. I worked with Ron P. and James(tech). Both were very professional and kept me informed the whole time. There were no surprises, and they even provided me with a loaner car. I would highly recommend Germain.
Conner was very professional and friendly. Made our purchase very easy!!
I had a fantastic experience for an oil change. The staff were friendly and professional, and the service was quick and efficient. Excellent service! Highly recommend!
The used car I went to see ended up being a little more beat up then the photos online showed (no AC, rust, broken back window wiper). But the people were very nice and helpful. Phillip was patient while we figured out insurance for the test drive. Pulled up the Carfax for me and even looked for other vehicles in the area that fit my needs!
Skyler was Great! Did not pressure us into talking numbers , listened to us, and overall was a very nice person. Germain worked with us some on numbers and in the end everything worked out great. If you are looking to buy a car Germain West is a great location with great staff.
Went to Germain Mazda West with my daughter to buy her a car for college. Purchased an older 2011 CX-9. Could not have been more satisfied with the experience. Very helpful, professional, courteous. We bought probably the cheapest car on the lot, but you would have never known by way they treated us. Would recommend this dealer without hesitation.
While shopping for the first car for a high school grad, I stopped by Germain Mazda after an online search. Although the car we were interested in wasn't a good fit our salesperson Kyra suggested a car that precisely fit the need. She was super professional, friendly and patient. I felt zero pressure. When looking for new or used I strongly suggest requesting Kyra.
Excellent service. Great communication. Pleasant and professional staff.
I had a wonderful service experience! I was greeted when I walked in the door and immediately was set up with a loaner car!! Wow!! What a terrific surprise, I had leased an Audi previously and was never given a loaner!! Even when they had to keep my car for 2 weeks trying to determine why my car alarm was going off at random times.
I found the entire staff to be friendly and helpful during the buying process. In addition, they have a tremendous customer snack bar!
Connor was the best helped me get exactly what I was looking for and made it a great experience overall!!!
Jess, Ron, and the whole service crew are AMAZING!! I've been taking my CX-5 to them for years and receive 10/10 every single time!
We recently visited Germain Mazda West to purchase a new CX-50. We had previously visited other dealerships in this Auto Mall area and none of them compared to this. As soon as we hit the lot, Connor greeted us with open arms and bent over backwards to make our deal work. I think we had him go back and forth 15 different times. In addition, we test drove multiple vehicles. Not a single time did we feel like a burden or we were "wasting" his time. We would absolutely recommend this dealership and if ya go, ask for Connor! Great great experience from start to finish, even down to the finance department. Wonderful dealership!
Ron was fantastic at helping me with all my issues and making sure my Mazda continues to run as should!
Great initial sales service from Philip (he alone deserves a 5 star review). Initially had some problems with extra roof rack being installed on car, but a member of the service department was able to set things straight and provided very good service in righting what was wrong.
Great dealership and the service department team is top notch! Give them a call or stop in. They are always polite, transparent, and keep you on the road. Happy Mazda 3 owner
Connor and GMW staff is friendly, courteous, and knowledgeable. They provide a good atmosphere and wonderful car shopping experience.
The staff in the service department was very accommodating and made certain that I was comfortable and explained in great detail the results of the inspection on my car. This is how customers should be treated and I have found the most reliable and respectful dealership around. To quote Arnold Schwarzenegger, “I’ll be bock”!
Great service and great work. Love that they wash the car after each service.
Mazda west is very communicative and they always work with me and my schedule to make it easy to drop off and pick up my car for service.
Welcome to Germain Mazda West
At Germain Mazda West, we're here to make time spent at our local auto dealer unforgettable. The moment you step through our doors, we're committed to ensuring you have a customer experience like no other.
When it comes to new and used Mazda sales that you can trust, our Mazda dealership in Columbus, Ohio, delivers time and again. Stop by today to experience the difference Germain makes.
New and Used Mazda Models for Sale
Whether you want to lease a new Mazda or explore our inventory of used cars for sale, our team will help you find exactly what you're looking for. Our competitive prices and customer-first approach ensure you drive home in a Mazda you love at a price point that fits your needs.
We offer some of the most popular Mazda models, with options ranging from the Mazda CX-5 to the Mazda CX-90—and everything in between. We can help, whether you're looking for a convertible, like the Mazda MX-5 Miata, or a sedan, like the Mazda3. You can also check out our car reviews to learn more about the features each model offers.
If you see a new vehicle you want to try, it’s easy to fit a test drive into your busy schedule, thanks to our virtual test drive tool. You can explore a new Mazda car’s interior using this feature from your laptop, smartphone, or tablet.
We also offer a diverse collection of Mazda Certified Pre-Owned models, all of which have been rigorously tested and have confidence-boosting warranty coverage. You can learn more about the benefits of these vehicles online and then contact us with further questions.
Financing Your Mazda Model
Are you curious to learn more about your Mazda lease and loan options? Speak with our Mazda financing team! We might even have enticing Mazda specials available to help you save on your lease or purchase.
If you're ready to make your favorite model yours, you can start by applying for financing online. Our finance center team will review your information and create a list of personalized options tailored to your unique situation. We want to provide a financing experience that fits you like a glove.
Our Mazda Service and Parts Center
Do you love the Mazda you currently drive? To keep it properly maintained, visit our Mazda service center when it’s time for the next oil change, tire rotation, or other routine service. We can even handle the repairs, if it’s been in a recent collision.
We proudly stock original equipment manufacturer (OEM) Mazda parts and accessories that will keep your sedan or SUV running smoothly for years and miles to come. Take a moment to check out our service and parts specials before booking an appointment to see if any match your needs.
Visit Our Mazda Dealership in Columbus
If you're looking for a fun-loving Mazda vehicle near Columbus, OH, or want to take care of the one you already own, visit us at Germain Mazda West. Our dealership team is here to assist you throughout every step of your ownership journey.
So, don't wait! Visit us today for all your Mazda needs.
Germain Mazda West Columbus, OH
1345 Auto Mall Parkway, Columbus, OH 43228
Hours
Sales
- Monday - Thursday: 9:00 AM - 8:00 PM
- Friday - Saturday: 9:00 AM - 6:00 PM
Service
- Monday - Friday: 7:30 AM - 5:30 PM
- Saturday: 8:00 AM - 2:00 PM