TICKR X Heart Rate Monitor Information and Setup

APPLE IOS

The Wahoo TICKR X is designed to work with any Apple device on iOS 11 or newer. To check the iOS version of your Apple device, check out  Find the software version on your iPhone, iPad, or iPod.

ANDROID

The Wahoo TICKR X is designed to work with the Wahoo Fitness app which supports most Bluetooth^® compliant Android devices running Android version 6 or newer.

Note: Since Android devices vary widely, compatibility cannot be assured for all devices. Please download and install the Wahoo Fitness Android app from the Google Play Store before purchasing to ensure compatibility.

WINDOWS / MAC

The Wahoo TICKR X supports various Windows and Mac applications with Bluetooth and/or ANT+ capabilities. An ANT+ connection is strongly recommended on Windows PCs.

Note: the Wahoo Fitness app (required for important firmware updates) is only available on iOS and Android mobile devices.

• Physical Dimensions (L x W x H): 2.5” x 1.5" x 0.2" (6.3cm x 3cm x 1cm)
• Weight: .6 oz (17 grams) without strap, 1.7oz (48g) with strap
• Battery: CR2032
• Battery Life: Up to 12 months
• Sweat Proof: Yes (hand washable strap)
• Water Rating: IPX7 (waterproof up to 5 ft/1.5m)
• Strap Length: Adjustable from 23" to 48” (58-122cm) stretched

• Heart Rate Monitor
• Adjustable soft strap
• CR 2032 Battery (installed)
• Quick Start Guide
• Important Product Info Guide

The TICKR X Heart Rate Monitor uses a Blue and Red LED to give instant feedback to the user during the pairing process. These LEDs operate for about 30 seconds to conserve battery. The Red LED flashes each time a heartbeat is detected. The Blue LED represents your connection state and has three modes:

• Slow Blink (about once every second): TICKR X is awake and not paired
• 4x Flash: Occurs the instant a connection is made.
• Quick Blink (about twice every second): TICKR X is paired to a device.

• Wahoo recommends washing the strap with soap and warm water after use, then hanging to dry completely before next use.
• Do not use strong chemicals or solvents on the strap or pod as these may reduce product longevity.
• To store, simply unbuckle at least one side of the strap to prevent unintended battery drain.

• Snap the sensor into one side of strap.
• Adjust the strap to fit on your chest snugly, but comfortably.
• Moisten the contact points on the back of the strap with saliva or electrode gel to improve conductivity.
• Wrap the loose end of the strap around your chest and snap into place.

1. Download the Wahoo Fitness app from the App Store.
2. Open the Wahoo Fitness app. Make sure you have Bluetooth turned on.
3. Wake up your TICKR X by wearing it on your chest (or touching both buckle terminals). The TICKR X wakes when heartbeats are detected.
4. Select the Settings tab in the bottom right corner.
5. Select the Sensors line item. 
6. Choose your TICKR from the available sensors.
7. Be sure to install any updates, if available, then select Finish Setup to complete pairing.

Your TICKR X is now set up and ready for action! To use your TICKR X, simply select your workout type on the main workout tab and start a workout. The Wahoo Fitness app will remember this pairing in the future so that next time you can simply wake up your TICKR X and start a new workout to begin recording data!

1. Make sure the device has Bluetooth turned on so it can communicate with your TICKR X.
2. Select what kind of workout you wish to do from the list of workout types using the slider.
3. Select if you wish to have Audio Announcements turned on or off.
4. Wake up your TICKR X by wearing it on your chest. The TICKR X wakes up when a heartbeat is present.
5. Make sure the TICKR X is synced to your device. It will appear in the list of Linked Sensors for that workout profile with an indication of signal strength shown on the far right when it is connected to your device.
6. Select the green "Start” button to begin the workout. Information gathered from your TICKR X will now start to be displayed on your device.

1. To end your workout, simply select the red "Pause” button.
2. Select the red "Stop” button and either a) Discard Workout b) Save Workout or c) Return to Workout.
3. If you elect to finish the workout, the Wahoo Fitness app will now display a summary of your workout.

1. Put on the TICKR X strap to wake it up. There will be a red LED flash to indicate a heartbeat has been detected. Recording will automatically begin.^
2. Perform your workout.
3. When you next sync your device with the TICKR X it will prompt you to download the workout data from the sensor. The TICKR X will record up to 16 hours of workout data in offline mode.

^ If you wish to confirm the TICKR X is working during an offline workout, double tap it at any time & the LED will flash again to indicate it is awake (however, each double tap will place a marker in your workout history).

NOTE: If you have recorded offline workouts, they will appear in the History menu upon syncing with the Wahoo Fitness app. However, a workout less than 5 minutes in duration will not be synchronised. They can be downloaded manually in Sensors>TICKR X>Device Free Workouts.

1. Make sure the device has Bluetooth turned on so it can communicate with your TICKR X.
2. Select what kind of workout you wish to do from the list of workout types using the slider.
3. Use the Pencil icon to make changes to your workout if required. e.g. Edit the Audio Announcements.
4. Select the green "Play” button to open a new workout.
5. Wake up your TICKR X by wearing it on your chest. The TICKR X wakes up when a heartbeat is present.
6. Make sure the TICKR X is synced to your device. It will appear in the list of Linked Sensors for that workout profile with an indication of signal strength shown on the far right when it is connected to your device (button located in the top right corner).
7. Select the green "Start” button to begin the workout. Information gathered from your TICKR X will now start to be displayed on your device.

NOTE: If a firmware update is available for your sensor, the Wahoo Fitness app will now prompt you to proceed with performing an update using the Wahoo app. If you do not, the update may be performed later. The free Wahoo app is required to perform firmware updates and is available from the Google Play Store.

• To end your workout, simply select the red "Pause” button.
• Select the red "Stop” button and either a) Discard b) Save or c) Cancel.
• If you elect to finish the workout, the Wahoo Fitness app will now display a summary of your workout.

1. Put on the TICKR X strap to wake it up. There will be a red LED flash to indicate a heartbeat has been detected. Recording will automatically begin.^
2. Perform your workout.
3. When you next sync your device with the TICKR X it will prompt you to download the workout data from the sensor. The TICKR X will record up to 16 hours of workout data in offline mode.

^ If you wish to confirm the TICKR X is working during an offline workout, double tap it at any time & the LED will flash again to indicate it is awake (however, each double tap will place a marker in your workout history).

NOTE: If you have recorded offline workouts, they will appear in the History menu upon syncing with the Wahoo Fitness app.

1. Select Workout history.
2. Select the "Sync offline workouts” button located in the top right corner of the screen.
3. Select "Continue” to import the offline workout data.

For more information: Please refer to the instructions page for the Wahoo Fitness app.

Heart Rate Training: Use the HR Training function in Settings to measure your Burn and Burst numbers and optimise your workout. Learn more about how you can optimise your heart rate training using the Burn and Burst training plans.

For more information: Please refer to the instructions page for the Wahoo Fitness app.

This product is compatible with a number of third party apps. However, each app connects to sensors a little differently. As a general rule: Open the compatible app you would like to use and find the settings. Look for "connect to sensor" or another similar option. You must connect each sensor separately for each app you use.

NOTE: Bluetooth devices can only pair to one app at a time. Make sure to close any background apps that may be using the sensor before connecting to a new app.

1. Using a coin, remove the back casing of the device by inserting into the depression and turning anti-clockwise to the "unlocked” position.
2. Replace the dead battery with a new CR2032 coin cell battery. For best performance and tracking, use a name brand battery such as Panasonic, Duracell, Energizer, etc.
3. Replace the back casing and use the coin to turn clockwise to tighten to the "lock” position.
4. Wahoo recommends using Panasonic coin-cell batteries or another name brand without a bitter coating for optimal performance and tracking.

Please see our TICKR X Troubleshooting Article for steps to solve most common problems.

If you still need help, please Contact Wahoo Support here and we'll be glad to assist! You can also use the Settings > Info + Help > Send support email function from within the Wahoo Fitness app to attach a log with your query, allowing us to better answer your questions.