our commitment
We're here to help! Complete the online application form.
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In 1905, we opened our doors to help make the lives of hard-working Texans better. We were a family business back then. We remain a family business today with a passion and commitment to help every community we serve.
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From fighting hunger and providing disaster relief to honoring Texas educators and our Nation’s military, we're firm believers in Texans helping Texans. Because like us, our Partners and customers are from here. Which is why we’re helping here.
our pillars
Education
H-E-B recognizes schools, educators and students in Texas year-round and inspires the next generation through education programs.
Learn more
Learn more
Our sustainable practices are an important part of how we conduct business at H-E-B.
Sustainability
Learn more
Through our companywide initiative, Operation Appreciation, H-E-B is honoring and supporting our active duty service members, Veterans and their families.
Military
Learn more
When disaster strikes in our Texas communities, H-E-B answers the call providing support to Texans during times of crisis.
Disaster Relief
Learn more
H-E-B is fighting hunger in our communities through initiatives like the H-E-B Food Bank Assistance Program and the annual Feast of Sharing holiday dinners.
Hunger Relief
Learn more
As part of our commitment to diversity, we are fostering a culture of inclusion in our workplace and communities.
Diversity
Learn more
H-E-B Partners across Texas celebrate and honor our first responders as part of our companywide initiative.
Helping Heroes
Learn more
H-E-B pledges to do our part to advance education, equity and inclusion by being a better employer, retailer and community partner.
Be The Change
Learn more
H-E-B is proud to partner with Small, Local, Minority, Veteran, Women, LBGTQ+, and Disabled-owned businesses.
Supplier Diversity
Giving Back to Our Communities
The official source for H-E-B company news.
Learn more
If you have questions or comments about our community engagement, we’d love to hear from you.
contact us
Learn more
Apply Now
We'd love to help you. For media assistance, please contact the regional Public Affairs office in your area.
CONTACT US
San Antonio Region
Dya Campos
Director of Public Affairs & Government Affairs
646 South Flores St.
San Antonio, TX 78204
Phone: (210) 938-8075
publicaffairs@heb.com
Senior Manager of
Public Affairs
4444 Kostoryz Rd., Suite 101
Corpus Christi, TX 78415
Phone: (361) 857-1752
publicaffairs@heb.com
Regina Garcia-Posada
Gulf Coast Region
Senior Manager of
Public Affairs
2502 Cornerstone Blvd.
Edinburg, TX 78539
Phone: (956) 926-4167
publicaffairs@heb.com
Linda Tovar
Border Region
Director of Public Affairs
8100 Cameron Rd., Suite 200
Austin, TX 78754
Phone: (512) 646-8517
publicaffairs@heb.com
Leslie Sweet
Central Texas Region
Group Vice President
4301 Windfern Rd.
Houston, TX 77041
Phone: (713) 329-3924
Winell Herron
Public Affairs, Environmental Affairs, and Diversity & Inclusion
Director of Public Affairs
3890 W. Northwest Hwy, Suite 300 Dallas, TX 75200
(214) 252-5904
publicaffairs@heb.com
Mabrie Jackson
North West Region
Director of Public Affairs
3890 W. Northwest Hwy., Suite 300 Dallas, TX 75200
(214) 252-5904
publicaffairs@heb.com
Mabrie Jackson
Central Market
Division
Director of Public Affairs
4301 Windfern Rd.
Houston, TX 77041
Phone: (713) 329-3920
publicaffairs@heb.com
Lisa Helfman
Houston Region
Corporate Giving Manager
4301 Windfern Rd.
Houston, TX 77041
Phone: (713) 329-3924
Kristina Jewasko
Corporate Giving
Director of Diversity & Inclusion and Supplier Diversity
4301 Windfern Rd.
Houston, TX 77041
Phone: (713) 329-3930
James Harris
Diversity & Inclusion and Supplier Diversity
Director of
Environmental Affairs
4300 Industry Park
San Antonio, TX 78218
Phone: (210) 938-6510
Richard McDonald
Environmental Affairs
Manager of Public Affairs
646 South Flores St.
San Antonio, TX 78204
Phone: (210) 938-8075
toc@heb.com
Lacey Kotzur
H-E-B Tournament of Champions
Senior Manager of Public Affairs
4300 Industry Park
San Antonio, TX 78218
Phone: (210) 938-3440
hungerrelief@heb.com
Danny Flores
Hunger Relief
Public Affairs Manager
8100 Cameron Road, Suite 200 Austin, TX 78754
Phone: (512) 646-8548
Jill Reynolds
Excellence in Education
Literacy Program Manager
646 S Flores St.
San Antonio, TX 78204
Phone: (210) 938-8392
read3@heb.com
Christa Aldrich
H-E-B Read 3 Literacy Program
Public Affairs Specialist II
8100 Cameron Road, Suite 200 Austin, TX 78754
Phone: (512) 646-8517
operationappreciation@heb.com
Johnny Mojica
Operation Appreciation
General Questions
Nonprofit organizations experiencing technically difficulties with the online donation portal should contact mycommunityinvestment@heb.com
Nonprofit organizations with general questions about H-E-B Public Affairs community initiatives or questions specific to their submitted donation request should contact publicaffairs@heb.com
Members of the media should contact news@heb.com for story or interview requests.
Customers with general questions or concerns may email H-E-B Customer Relations at customer.relations@heb.com or call 1-800-432-3113 from 8 a.m. to 5 p.m. CST.
Public Affairs Program Managers
Public Affairs & Media Contacts
How do I request charitable funding from H-E-B, Central Market or Mi Tienda?
If there are several H-E-B, Central Market, and Mi Tienda stores in my community. Can I ask them all for a donation?
What can I expect from the online application process on H-E-B’s donation portal, My Community Investment (MCI)?
How do I know if my organization is eligible to receive a donation from H-E-B, Central Market, or Mi Tienda?
What are the timeline requirements to submit an application?
If my non-profit status is pending, do I qualify to receive a donation?
Do I have to complete the online application during one online session?
Can I mail or email my application?
When will I be contacted about the status of my application?
If approved, how will I receive the funds?
What if I have additional questions about the application process?
How can I get a copy of the online application?
Am I able to view the status of my application?
What do I do if I am having trouble with the online donation portal, My Community Investment (MCI)?
Apply Now
We'd love to help you. For media assistance, please contact the regional Public Affairs office in your area.
H-e-b online application faqs
Once you are done, you will select “Submit,” which will take you to a confirmation screen. You also will receive a confirmation email verifying your application was submitted for review.
•
•
•
•
•
•
•
•
•
Declined: Your application has been declined, and you should have received a detailed email from the H-E-B Public Affairs team via the online donation portal.
•
•
•
•
Ensure that you are using a Google Chrome browser to access the online donation portal, My Community Investment (MCI) and complete your application. If you are using Google Chrome, and still experiencing issues, try clearing your browser cache, which could be causing a delay.
If you are having trouble receiving your password reset link, ensure that you have @heb.com and @salesforce.com added to your safe sender list and remember to check your spam/junk mail.
If you receive an error saying to “contact the system administrator” – this means you already have an account with your email or have not logged into MCI over the past two years. Try resetting your password.
If the system is not accepting your TIN number, simply enter your TIN and select “no” when asked if your organization is a 501c3 if applicable. The system should let you proceed at this time. It may also ask you to verify that you have entered the TIN correctly, if it does not recognize it from a previous application.
Within the application, there is an opportunity to enter a referral code if you have been given one. If you have not been provided a referral code by an H-E-B Partner, you do not need to provide a response to this question.
If your organization has an old account that is tied to an email of an employee that is no longer with your organization, you will need to create a new account.
When you set up your password, you will be required to have at least eight characters, one letter, one number, and one special character (! # $ % - _ + = < >)
•
•
•
•
•
•
•
Prior to submission, you will be able to review your application, make changes, and add attachments. If you make changes, you will be taken to the beginning of the request, but your work will be saved. As you click through, your responses will be prepopulated.
After a few preliminary questions, there will be three main pages to complete: Contact Information, Organization Information, Request Details.
I am not requesting support for advertising, individuals, operating expenses, school trips, sports events, teams, or third-party fundraisers.
I have not applied for a donation from my local H-E-B, Central Market, or Mi Tienda regarding this request
The event or program I am requesting support for, has a start date or deadline at least eight weeks from the application submission date.
My organization provides support for one of the following focus areas: arts and humanities, disaster relief, diversity initiatives, education and literacy, environment and conservation, health and wellness, hunger relief, military, social services.
My organization operates within H-E-B, Central Market, or Mi Tienda’s immediate service area
My organization is a valid non‑profit that maintains an IRS 501(c) designation, a municipality, or a school education foundation.
Approved: Your application has been approved, and you should have received a detailed email from the H-E-B Public Affairs team via the online donation portal. (not necessarily the whole amount requested)
Pending Review: Your application has been submitted to H-E-B and is currently under consideration. You should hear back from the Public Affairs team within eight weeks of your submission date. You are not able to make changes to your application at this stage.
In Progress: You have started your application, and it has not been submitted to H-E-B. You can still make changes to your application at this stage.
How do I know if my organization is eligible to receive a donation from H-E-B, Central Market, or Mi Tienda?
Charitable gifts are considered for organizations that meet the giving criteria described below. Please review and confirm that your organization meets our eligibility requirements prior to submitting a request on our online donation portal, My Community Investment (MCI). If you have questions regarding the eligibility requirements, please contact your Regional Public Affairs office prior to submitting your request online.
How do I request charitable funding from H-E-B, Central Market or Mi Tienda?
If your organization is requesting a charitable donation of $200 or less, you can visit your local H-E-B, Central Market or Mi Tienda, and a store Partner can provide you with an application to submit in-person. If your organization is requesting a charitable donation greater than $200, you will be directed to apply via our online donation portal, My Community Investment (MCI). This helps ensure that H-E-B uses our resources in the most efficient manner to serve you better and that we have all the necessary information to make an informed decision. Apply for support
Back to top
If there are several H-E-B, Central Market, and Mi Tienda stores in my community. Can I ask them all for a donation?
No, we are limited to providing a donation from either one H-E-B, Central Market, or Mi Tienda location or from Public Affairs via our online donation portal, My Community Investment (MCI).
Back to top
What can I expect from the online application process on H-E-B’s donation portal, My Community Investment (MCI)?
What are the timeline requirements to submit an application?
Charitable donation requests must be received a minimum of eight weeks prior to the deadline date to ensure the organization receives funding and sponsorship fulfillment in a timely manner. Note that larger donation requests may take more time to review.
Back to top
If my non-profit status is pending, do I qualify to receive a donation?
H-E-B does not fund organizations with a pending 501 (c) status. We are only able to fund organizations that are verified with a tax-exempt designation as determined by the Internal Revenue Service.
Back to top
Do I have to complete the online application during one online session?
After creating an account, in our online donation portal, My Community Investment (MCI), you will be able to save your application as you go and finish at a later date. If no updates are made to an in-progress application, it will be deleted after 90 days.
Back to top
Can I mail or email my application?
In order to serve you better, all donation requests are managed through our online donation portal, My Community Investment (MCI). We are not able to accept mailed or emailed applications for funding. You will be contacted to redirect your application to our online portal.
Back to top
When will I be contacted about the status of my application?
Once your online application has been submitted, H-E-B Partners will review your application and provide a response within eight weeks. You will receive a notification from our online donation portal, My Community Investment (MCI), indicating whether your request for funding has been approved or declined.
Back to top
If approved, how will I receive the funds?
Any approved funds will be sent via USPS to the mailing address provided on the MCI application, unless otherwise indicated.
Back to top
What if I have additional questions about the application process?
If you have any questions regarding your application, please feel free to contact your regional H-E-B Public Affairs office.
Back to top
How can I get a copy of the online application?
You will be able to preview the application questions by logging into your account and selecting "preview template" on the main toolbar. You can also view your requests that are in progress or previously submitted by navigating to the “my applications” tab on the main toolbar.
Back to top
Am I able to view the status of my application?
You can view the status of your applications by logging into your account and navigating to the “my applications” tab on the main toolbar.
What do I do if I am having trouble with the online donation portal, My Community Investment (MCI)?
Please review the common issues below, and if you continue to experience issues or have additional technical questions, please send an email to mycommunityinvestment@heb.com.
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Title
Broad mix of experience
Visionary POV
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Global perspective
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In a consolidating marketplace, M&A skills and experience
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Learning agility
To keep up in a rapidly changing marketplace, leaders must fail
fast when wrong and scale fast when right.
M&A expertise
Global perspective
A command of the global marketplace is a must for top leaders in pursuit of new
avenues for growth.
Learning agility
M&A expertise
D2C expertise and data-driven customer-centricity
Good leaders understand the major shift from B2B to consumer revenue and use data as a powerful decision-making tool to shape their content strategies and distribution channels according to measurable trends in customer behavior and preferences as a necessary complement to creative vision and instincts.
Visionary POV
The best candidates have a “thesis” for how to move forward in an uncertain landscape,
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As media consumption and channels evolve, leaders in high demand bring perspectives from multiple sectors, many bouncing between traditional and digitally native businesses, as well as crossing over from e-commerce, omnichannel and telco environments.
Visionary POV
D2C expertise and data-driven customer-centricity
Back to top
Back to top
Back to top
Back to top
How do I request charitable funding from H-E-B, Central Market or Mi Tienda?
If there are several H-E-B, Central Market, and Mi Tienda stores in my community. Can I ask them all for a donation?
What can I expect from the online application process on H-E-B’s donation portal, My Community Investment (MCI)?
How do I know if my organization is eligible to receive a donation from H-E-B, Central Market, or Mi Tienda?
What are the timeline requirements to submit an application?
If my non-profit status is pending, do I qualify to receive a donation?
Do I have to complete the online application during one online session?
Can I mail or email my application?
When will I be contacted about the status of my application?
If approved, how will I receive the funds?
What if I have additional questions about the application process?
How can I get a copy of the online application?
Am I able to view the status of my application?
What do I do if I am having trouble with the online donation portal, My Community Investment (MCI)?
Apply Now
We'd love to help you. For media assistance, please contact the regional Public Affairs office in your area.
H-e-b online application faqs
Once you are done, you will select “Submit,” which will take you to a confirmation screen. You also will receive a confirmation email verifying your application was submitted for review.
•
•
•
•
•
•
•
•
•
Declined: Your application has been declined, and you should have received a detailed email from the H-E-B Public Affairs team via the online donation portal.
•
•
•
•
Ensure that you are using a Google Chrome browser to access the online donation portal, My Community Investment (MCI) and complete your application. If you are using Google Chrome, and still experiencing issues, try clearing your browser cache, which could be causing a delay.
If you are having trouble receiving your password reset link, ensure that you have @heb.com and @salesforce.com added to your safe sender list and remember to check your spam/junk mail.
If you receive an error saying to “contact the system administrator” – this means you already have an account with your email or have not logged into MCI over the past two years. Try resetting your password.
If the system is not accepting your TIN number, simply enter your TIN and select “no” when asked if your organization is a 501c3 if applicable. The system should let you proceed at this time. It may also ask you to verify that you have entered the TIN correctly, if it does not recognize it from a previous application.
Within the application, there is an opportunity to enter a referral code if you have been given one. If you have not been provided a referral code by an H-E-B Partner, you do not need to provide a response to this question.
If your organization has an old account that is tied to an email of an employee that is no longer with your organization, you will need to create a new account.
When you set up your password, you will be required to have at least eight characters, one letter, one number, and one special character (! # $ % - _ + = < >)
•
•
•
•
•
•
•
Prior to submission, you will be able to review your application, make changes, and add attachments. If you make changes, you will be taken to the beginning of the request, but your work will be saved. As you click through, your responses will be prepopulated.
After a few preliminary questions, there will be three main pages to complete: Contact Information, Organization Information, Request Details.
I am not requesting support for advertising, individuals, operating expenses, school trips, sports events, teams, or third-party fundraisers.
I have not applied for a donation from my local H-E-B, Central Market, or Mi Tienda regarding this request
The event or program I am requesting support for, has a start date or deadline at least eight weeks from the application submission date.
My organization provides support for one of the following focus areas: arts and humanities, disaster relief, diversity initiatives, education and literacy, environment and conservation, health and wellness, hunger relief, military, social services.
My organization operates within H-E-B, Central Market, or Mi Tienda’s immediate service area
My organization is a valid non‑profit that maintains an IRS 501(c) designation, a municipality, or a school education foundation.
Approved: Your application has been approved, and you should have received a detailed email from the H-E-B Public Affairs team via the online donation portal. (not necessarily the whole amount requested)
Pending Review: Your application has been submitted to H-E-B and is currently under consideration. You should hear back from the Public Affairs team within eight weeks of your submission date. You are not able to make changes to your application at this stage.
In Progress: You have started your application, and it has not been submitted to H-E-B. You can still make changes to your application at this stage.
How do I know if my organization is eligible to receive a donation from H-E-B, Central Market, or Mi Tienda?
Charitable gifts are considered for organizations that meet the giving criteria described below. Please review and confirm that your organization meets our eligibility requirements prior to submitting a request on our online donation portal, My Community Investment (MCI). If you have questions regarding the eligibility requirements, please contact your Regional Public Affairs office prior to submitting your request online.
How do I request charitable funding from H-E-B, Central Market or Mi Tienda?
If your organization is requesting a charitable donation of $200 or less, you can visit your local H-E-B, Central Market or Mi Tienda, and a store Partner can provide you with an application to submit in-person. If your organization is requesting a charitable donation greater than $200, you will be directed to apply via our online donation portal, My Community Investment (MCI). This helps ensure that H-E-B uses our resources in the most efficient manner to serve you better and that we have all the necessary information to make an informed decision. Apply for support
If there are several H-E-B, Central Market, and Mi Tienda stores in my community. Can I ask them all for a donation?
No, we are limited to providing a donation from either one H-E-B, Central Market, or Mi Tienda location or from Public Affairs via our online donation portal, My Community Investment (MCI).
What can I expect from the online application process on H-E-B’s donation portal, My Community Investment (MCI)?
What are the timeline requirements to submit an application?
Charitable donation requests must be received a minimum of eight weeks prior to the deadline date to ensure the organization receives funding and sponsorship fulfillment in a timely manner. Note that larger donation requests may take more time to review.
If my non-profit status is pending, do I qualify to receive a donation?
H-E-B does not fund organizations with a pending 501 (c) status. We are only able to fund organizations that are verified with a tax-exempt designation as determined by the Internal Revenue Service.
Do I have to complete the online application during one online session?
After creating an account, in our online donation portal, My Community Investment (MCI), you will be able to save your application as you go and finish at a later date. If no updates are made to an in-progress application, it will be deleted after 90 days.
Can I mail or email my application?
In order to serve you better, all donation requests are managed through our online donation portal, My Community Investment (MCI). We are not able to accept mailed or emailed applications for funding. You will be contacted to redirect your application to our online portal.
When will I be contacted about the status of my application?
Once your online application has been submitted, H-E-B Partners will review your application and provide a response within eight weeks. You will receive a notification from our online donation portal, My Community Investment (MCI), indicating whether your request for funding has been approved or declined.
If approved, how will I receive the funds?
Any approved funds will be sent via USPS to the mailing address provided on the MCI application, unless otherwise indicated.
What if I have additional questions about the application process?
If you have any questions regarding your application, please feel free to contact your regional H-E-B Public Affairs office.
How can I get a copy of the online application?
You will be able to preview the application questions by logging into your account and selecting "preview template" on the main toolbar. You can also view your requests that are in progress or previously submitted by navigating to the “my applications” tab on the main toolbar.
Am I able to view the status of my application?
You can view the status of your applications by logging into your account and navigating to the “my applications” tab on the main toolbar.
What do I do if I am having trouble with the online donation portal, My Community Investment (MCI)?
Please review the common issues below, and if you continue to experience issues or have additional technical questions, please send an email to mycommunityinvestment@heb.com.
