Reviews
Write a reviewExcellent attention, professionalism and integrity.
Excellent attention, professionalism and integrity. They only want to please all the clients, with a smile and positive attitude
Excellent attention, professionalism and integrity.
Excellent attention, professionalism and integrity. They only want to please all the clients, with a smile and positive attitude
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's wonderful to hear that you had such a positive experience with us! Providing excellent attention, professionalism, and integrity is always our priority, and we're glad to hear that we were able to meet your expectations. We appreciate your kind words and look forward to serving you again in the future with the same level of dedication and positivity. Thank you for choosing us!
horrible call in system, waited on hold for service for
horrible call in system, waited on hold for service for 15mins just to be hung up on. They will not answer any questions on prices which seems untrustworthy and scummy. Never go here.
horrible call in system, waited on hold for service for
horrible call in system, waited on hold for service for 15mins just to be hung up on. They will not answer any questions on prices which seems untrustworthy and scummy. Never go here.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. It is important to us as we try to improve our customer experience. Feel free to reach out directly if you would like to share anything else about the experience with BROOKE.
A great establishment and very friendly staff.
A great establishment and very friendly staff. My third car from them and it’s always a pleasure to be there. Abdul, Yahia, Hatim, Mostafa, Gary and Eddie are very professional and they always make my experience hassle free. I’ve referred so many friends to A1 Toyota and they’re all happy with their experience.
A great establishment and very friendly staff.
A great establishment and very friendly staff. My third car from them and it’s always a pleasure to be there. Abdul, Yahia, Hatim, Mostafa, Gary and Eddie are very professional and they always make my experience hassle free. I’ve referred so many friends to A1 Toyota and they’re all happy with their experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your loyalty and are delighted to hear about your positive experiences with our establishment and staff. It's great to know that Abdul, Yahia, Hatim, Mostafa, Gary, and Eddie have consistently provided you with professional and hassle-free experiences. Thank you for referring friends to A1 Toyota, and we're thrilled that they've also had positive experiences. If there's anything else we can do for you or if you have any further feedback, please feel free to let us know. We look forward to serving you again in the future!
Sunny is the best!
Sunny is the best! My 3rd Camry from A-1 and second with Sunny's assistance.
Sunny is the best!
Sunny is the best! My 3rd Camry from A-1 and second with Sunny's assistance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your repeat business and the time you spent reviewing our dealership. We are so pleased that Sunny could provide outstanding service repeatedly. Thank you for recognizing our staff. Please come see us again.
Michael fournier went above and beyond To help with my
Michael fournier went above and beyond To help with my car ignition problem yesterday Until he solved problem he is number one
Michael fournier went above and beyond To help with my
Michael fournier went above and beyond To help with my car ignition problem yesterday Until he solved problem he is number one
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for you choosing us for your service needs and taking the time to review our service department. Thank you for recognizing Michael's hard work. We hope to see you again.
Gary needs more experience in management.
Gary needs more experience in management. Raising his voice at customers is rude and unprofessional.
Gary needs more experience in management.
Gary needs more experience in management. Raising his voice at customers is rude and unprofessional.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Timothy, When we started our conversation, I was very cordial to you. Then when you realized, that you weren't getting the answer you wanted, you would start to ask questions and make remarks and when I would go to answer what you were asking, you would begin to talk over me instead of letting me respond, therefore you provoked the response of me raising my voice. Once I did this, then you started to give me the common decency of being able to respond to you and we continued to have a cordial conversation. As I stated in your other review from the other site. I wish you nothing but the best in your future endeavors.
Incorrect. You kept talking over me first and wouldn’t let me respond because you lost your composure. Common decency is only given when received Gary. Not knowing how to respond to my legitimate complaints, you ended up going on a rant about a completely different topic. Being a manager you should know that’s not how you treat clients. Stealing money from customers then expecting them to not react to it is ludicrous. I wish you nothing but the best in your future endeavors.
Purchase 2023 RAV4 hybrid xle premium communicated with
Purchase 2023 RAV4 hybrid xle premium communicated with Gary over the internet. No games, no hassle, no bull. Made my purchase painless. A1 Toyota at New Haven Connecticut. 💯 I will be going back again for another vehicle
Purchase 2023 RAV4 hybrid xle premium communicated with
Purchase 2023 RAV4 hybrid xle premium communicated with Gary over the internet. No games, no hassle, no bull. Made my purchase painless. A1 Toyota at New Haven Connecticut. 💯 I will be going back again for another vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the outstanding review. At A-1 Toyota we strive to have the best customer service around. We appreciate you recognizing Gary's hard work and look forward to seeing you again.
This was the absolute best car buying experience we have
This was the absolute best car buying experience we have ever had. We had an out of state purchase, involving several out of the norm factors. Everyone was courteous, informed, flexible, and easy to work with. We were able to execute the entire deal via phone and email and pick up the car very quickly. We have bought many cars in our home state of CA and this was so far beyond any great service we have ever encountered that I am willing to fly cross country to buy our next car to work with this dealership, who doesn't love a road trip, right? We so appreciate the no-nonsense approach without constant upselling. It was refreshing.
This was the absolute best car buying experience we have
This was the absolute best car buying experience we have ever had. We had an out of state purchase, involving several out of the norm factors. Everyone was courteous, informed, flexible, and easy to work with. We were able to execute the entire deal via phone and email and pick up the car very quickly. We have bought many cars in our home state of CA and this was so far beyond any great service we have ever encountered that I am willing to fly cross country to buy our next car to work with this dealership, who doesn't love a road trip, right? We so appreciate the no-nonsense approach without constant upselling. It was refreshing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us and allowing us to help get you into the car you needed. We are beyond grateful for the time you took to leave us this review, your kind words, and your business. Please reach out if there is anything that we can do for you.
Working with Brenton was a great experience.
Working with Brenton was a great experience. He answered all my questions, and helped facilitate my trade-in into a brand new lease. He was helpful, knowledgeable, and respectful.
Working with Brenton was a great experience.
Working with Brenton was a great experience. He answered all my questions, and helped facilitate my trade-in into a brand new lease. He was helpful, knowledgeable, and respectful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brenton is exactly how you described him. We works very hard for his customers. We will pass along these kind words to him. Thank you for the amazing review. Please reach out if you need anything. We look forward to seeing you again.
Yousifu is very helpful when it comes to walking people
Yousifu is very helpful when it comes to walking people through the shop he is so nice and concerning! This guy definitely deserves a free car from Toyota for working there for about 30 years! This will help him a lot!
Yousifu is very helpful when it comes to walking people
Yousifu is very helpful when it comes to walking people through the shop he is so nice and concerning! This guy definitely deserves a free car from Toyota for working there for about 30 years! This will help him a lot!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review, Mohammed. We appreciate the kind words and compliments for Yousifu. Please let us know what else we can do for you.