Cancelei a assinatura antes de vencer os dias grátis e não tive o estorno no cartão de crédito.

[Danyell368130779qne]

Cancelei a assinatura e não recebi o estorno no cartão 

[Danyell368130779qne]

Já esperei até a segunda fatura pro dinheiro entrar até a segunda fatura e não foi feito o estorno. Tô precisando muito desse dinheiro. Preciso q vcs da Adobee ajudem Pfvr🙏🏻🙌🏻.

[S S.]

Hi @Danyell368130779qne,

Hope you are doing well. Thanks for writing in!

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/4d6kNfa)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4d6kNfa)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

-Souvik

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