Bath & Body Works Reviews | Read Customer Service Reviews of bathandbodyworks.com

Bath & Body Works

based on 1579 locations

Beauty & Spas, Cosmetics & Beauty Supply, Shopping, Home & Garden, Candle Stores, Perfume

From the brand

For over 20 years, we've created the scents that make you smile. Whether you're shopping for fragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our store associates are ready to help you put together the perfect gift or find the perfect scent for you or your home.

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About Bath & Body Works

Bath & Body Works has an average rating of 3.6 from 9001 reviews. The rating indicates that most customers are generally satisfied. The official website is bathandbodyworks.com. Bath & Body Works is popular for Beauty & Spas, Cosmetics & Beauty Supply, Shopping, Home & Garden, Candle Stores, Perfume. Bath & Body Works has 1579 locations on Yelp across the US. Read below to see the top rated Bath & Body Works businesses on Yelp and their customer service rating.

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Bath & Body Works - 5/3/23 Bath & Body Works Celebrates Asian American & Pacific Islander Heritage Month

Recent reviews of Bath & Body Works

Overall rating

9,001 reviews based on 1.6k locations

Kyair J.

Dale City, VA

22 hours ago for Bath & Body Works in Bowie, MD

Dallas is a really helpful worker and as she was guiding me around she was telling me about the different type of candles and sections...

Doris M.

Elite 2024

Buffalo, NY

303

433

9614

1 day ago for Bath & Body Works in Buffalo, NY

I have been practically living at this store this past week. Now, I come here often as it is, but this week, with their HUGE sale, I've been there 4 times since Monday & it's now Saturday. I've been stocking up on "retired" fragrances of body washes,lotions &...

Angelita B.

Charlotte, NC

1 day ago for Bath & Body Works in Concord, NC

Diana is the reason why I am giving this location 5 stars. Please look for her when you come because she is the sweetest and most informative person in the store. Thanks Diana!!!...

Sergio H.

Westlake, Los Angeles, CA

2 days ago for Bath & Body Works in Culver City, CA

I was welcome by worker name Angie as soon as I walked in! She was very detailed in explaining the Memorial Day sales! When I asked her a question about mahogany teakwood she explained how it is a great original option, and asked if I have tried some of their...

Jessica W.

Austin, TX

2 days ago for Bath & Body Works in Cedar Park, TX

This store has issues. Not sure why they just choose to close the store one day saying their ac is out. Apparently, they said same thing as another store same day. They just choose to not work. I had online orders to pick up. Wasted my time and gas and...

Jasmine L.

Elite 2024

Houston, TX

414

287

2028

2 days ago for Bath & Body Works in New York, NY

Lots of great sales going on at this location! Love that it is right near Madison Square Garden. The employees were very nice and helped us in finding things we wanted. Lots of testers that helped choose different products. The store was very clean and organized, and the line to...

Honest R.

Monrovia, CA

3 days ago for Bath & Body Works in Glendora, CA

Store was clean but had a weird smell mixed with the sprays when we walked in. Arianna was in the back and we had to go look for someone to help us we were standing there for awhile and a line was forming but no one was around. The other...

Anju B.

San Francisco, CA

3 days ago for Bath & Body Works in Bellevue, WA

Worst experience of my life. I purchased several products at this store amounting to $370+ as there was great deal offered on 6th January 2024. But When I saw the bill I realized that there was one product that I picked up for purchase was not on sale and amounted...

Kathryn S.

Ramblewood, Mount Laurel Township, NJ

4 days ago for Bath & Body Works in Moorestown, NJ

Yes great staff and selection. Store is setup nicely and staff are always ready to help....

Marsh W.

Scottsdale, AZ

4 days ago for Bath & Body Works in Scottsdale, AZ

I always find great products at fantastic prices. The associates are friendly, knowledgeable and welcoming. Such a wide variety of scents. I love the high quality for myself and for gifts. I don't shop a lot of retail but i always leave the Pavilion store feeling happy. Thank you!...

Bath & Body Works

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