9,910 total
Most of the ratings are faked and paid reviews that talk about unrelated products. I regret buying from and am pissed at Walmart adding private sellers that they do not check or research these sellers themselves is such horse shid for shopping peace of mind.
Date of experience: May 23, 2024
the online order they miss items and wait to last min to say they want to make changes and they don't answer the calls this is the Walmart on tus in Canton ohio
Date of experience: May 22, 2024
I purchased an Onn speaker from the electronics dept. Last week. I kept my receipt and the paperwork that came with it but not the box. I LOVE this little speaker. Great sound, good size, fun colors. Unfortunately, the charging port broke the second time I used it. I took it back to Walmart, with the receipt and the paperwork that was in the box with it. The clerk got all worked up because the UPC code on the paperwork that was in the sealed manufacturers box didn't match what was on the receipt. Now, I'm being treated like a shoplifting criminal. So, she calls her supervisor and he resolved the issue. Instead of putting the purchase back on my debit card that I originally made the purchase with, they insisted that I had to have a Walmart gift card because the UPC codes didn't match!! I'd say that's on
you Walmart!
Anyhow, I really liked the speaker that I purchased, it was on clearance so I was hoping they still had another one. I went back to the electronics department, and they did! Yay! So, I purchased another one from the same kid that sold me the first one with a stinking gift card that I did not want. It's charging now. Yay kid, Yay speaker. Boo Walmart "customer service "
Date of experience: May 24, 2024
They knowingly allow shady 3rd-party scammers to dropship (while saying they aren't doing that) and send the wrong products, then convince paypal to side with them on dispute while refusing to send return address. What a pathetic company. No wonder your terrible business has been failing for the past decade.
Date of experience: May 20, 2024
Bought 4 new tires. Tried to get them installed previous day. No appointment, so after 11/2 hours we gave up and made an appointment for next day - 3:00 appointment, got there at 2:45, left at about 4:45 - to put on 4 tires with appointment! Staff behind desk totally unhelpful (Chad) and previous person had me sign something which turned out to be (she never showed me what I was signing) a tire rotation and balancing for life of tires at a cost of $60+ dollars. I will never use it, because I will never go to their auto dept. again. (May 20th 2024). Buyer beware!
Date of experience: May 20, 2024
I paid for items they did not deliver. They refused to deliver the items, refused to refund me, they have no online return option for when they do not deliver and try to proceed as if you got the stuff and expect you to return what you did not get. Chat refers me to the phone, and the phone people put me on hold and walk away until the system times out and hangs up. I tried multiple times. Ethics referred me to chat. not kidding. Their help line is in india but they are not able to help. This isnt about a bad day. This is robbery.
Date of experience: April 22, 2024
Walmart on 350 hwy is getting worse I recently bought apple juice on April 5th Great Value Brand an today is may 17th with an expiration date of Nov 2024 why do I have mold in my apple juice,I believe it means your selling juice and just changing the date.Please don't waste your money on this brand juice or any other.
Date of experience: May 18, 2024
I was having a good shopping experience, Glenda and the checkout employee were friendly and greeted me with a smile. I was almost out without any racist event and this employee Khaled walks up, begins disciplining the checkout woman who greeted me and as I tried to tell him how nice she was he said, "I'm talking." And continued to discipline her. I told him, "I was trying to explain how nice she was. "Okay mam, I am talking about something else." When I told him I was going to do a review he told me. "Yeah, go ahead and do that." He was rude because I refused to let the fact go that the employee had been respectful and kind. "He said sarcastically, "Have a nice day." I said, "You too." He said, "Oh I will have a fantastic day." I have dealt with Walmart's racism for years, it's a part of the store, but this is the second time I've have dealt with Khaled, who clearly has an issue with women customers and employees. The other time I encountered him to buy my son's their first wrist watches (five sons) he kept calling me 'sweetheart' even though I asked him not to. I then asked for someone else to help and he said it was Christmas time there was no one else. He clearly thinks to speak to a woman in a demeaning manner is appropriate and continues to insult the female employees.
Date of experience: May 21, 2024
Dont shop often with Walmart but have on occasion and been happy with their online services…… that is until recently.
Tried to reorder something and there is no record in my account of any history, but more annoying I have been trying all week to order a patio dining set all week when I go to check out it says there is a technical error. Chat help was useless, clear cache (I did) nothing same error, download app you will be able to do it through that…. same error. Called their helpline took several attempts to get the operator to understand the issue (asked for order number, date of order etc) She told me to try again on another day. been a week already and promo code for 20% off wont last forever. She said to speculate the issue please be patient… 48-72 hours, early an escalation timeframe IMO. Will buy from Wayfair instead
Date of experience: May 19, 2024
I absolutely love Walmart because of it's great value, low prices, and awesome quality. I also love how it is placed in many locations, making it easier for consumers in the area.
Although Walmart is an awesome place, they could improve a little. They could improve their online store, no more tampering, please. Also, in their store locations, it's very cold.
~~Amelia Everhart
Date of experience: May 13, 2024
I like walmart, but hearing that they make employees work with covid and flu while handling our foods and other consumables, I honestly think the health inspectors should look into shutdowns. I currently know 5 people working there at different stores, and no one can take sick days like that. One manager I know for instance is currently working with the flu, throwing up on the job, and being told to work harder handling your groceries. Walmart do better. Treat your employees better, because as long as this is going on, I refuse to get sick due to your company's negligence of your workers health. You would also fix your crazy turnover rate if you guys would treat these employees better. Just seeing how unhappy they all look really shows the companies priorities toward them. Non existent. And I'm not a walmart employee. Just someone who feels for the way yall mistreat them.
Date of experience: May 16, 2024
I had placed an online order, which included a microwave oven. The order was delivered the next day. Received a large pack of paper towels instead of the microwave. I filed for a return of the towels and a reship for the microwave online. Walmart cancelled the reship order the following day claiming the oven was out of stock and I returned the pack of paper towels the following Saturday via FedEx as per Walmart instructions. The return was delivered to Walmart that Monday. It has been well over a month now and after several attempts with communicating with Walmart I had to file a complaint with the Better Business Bureau to try to get my refund. Unbelievable! All this hassle for an $85 refund!
Date of experience: April 08, 2024
30 day money back guarentee on electronics??? Nothing ever goes wrong in 30 days but after that around 60 days they quit. My expereince is you cannot get your money back even though the Manufactor gives one year. Not done! They advertise lowest prices on food but when a 6 pork chop is $17+ dollars and I can go to Sav-A Lot and get 8 of same prok chop at $7 dollars where is the lowest prices? I had $40 dollars to spend on meat when done at walmart total came to $38 dollars and had not enough to eat for a month? Went to the above mentioned store and got enough meat to last the 30 days and had enough left over to buy a brick of cheese. I think I learned my lessaon buy at you local food store and let the Chinese store go to he*l!
Date of experience: May 20, 2024
Walmart is bad. I just made a preorder for a collectible action figure and they put a hold on my card. They did not warn me they would do that. Now I need gas and can't use my card. I am sick and tired of dealing with walmart and their shady business tactics. Avoid if you can.
Date of experience: May 21, 2024
They only hire legally stupid people here. Go somewhere else. Every time you communicate with another human being that works at this store you are hurting yourself, you are stooping down to their level of intelligence which is barely above breathing. Go somewhere, anywhere but this place.
Date of experience: May 12, 2024
You cant just close self checkout lanes indefinetly and create 30 min lines. It got so busy they had to open them back up again proving they could have had them open the whole time. I believe its to push walmart plus but is that money going to go back to the employees at all? Like the cashiers who have to deal with that rush? Probably not.
Date of experience: May 18, 2024
Walmart marketplace does not stand behind orders from their "sellers" I received no help from Walmart for defective tire sent and no response from seller. All Walmart will say is they will contact their seller. This will absolutely be my last online order to Walmart marketplace. Horrible customer service, customer service is rude and clueless and doesn't get nothing resolved. Don't waste your money with Walmart marketplace.
Date of experience: March 15, 2024
What has happened to Walmart?
If I could leave zero stars I would, Walmart use to be the place to go for just about anything at a low rate. From food, hot or cold, to clothing for all ages. Cosmetics, and more, down to even getting your oil changed and new tires. Now Walmart seems to be more about price galging and sticking it to the customers they once cherished, the younger staff are rude and don't like giving assistance when asked. Returning items even with a receipt has become a hassle, and the money center is hardly open due to computers always being down. Produce and meats, are better off purchased elsewhere. Aside from them costing way more than what they should, You're lucky if you get something that doesn't look spoiled. I could go on, but honestly I just want back the Walmart we all once knew. Where there are actual cashiers, and people that care, and the quality was worth the cost; because honestly it isn't anymore.
Date of experience: May 16, 2024
I ordered 3 cupcake cakes for Monday, May 6th at the N Dobson Rd location two weeks in advance, 2:30 pm or later pickup. When I arrived at 5 pm to pick up my order, the order wasn't ready. My order paperwork was there, but no cakes. Shea, Vanessa, Emilio & Michael jumped in and put it all together -- 2 managers and 2 employees. Although we were giving store credit and a discount on the items, the colors were wrong (we asked for ASU colors for a graduation party) AND we were late to the event. Oddly enough, we received a text the NEXT DAY (not the 6th) that our order was complete. I'm appreciative of the effort they took to get the order completed, however would have preferred it ready at the time requested without all the stress.
Date of experience: May 05, 2024
I tried to order groceries and they cancelled my order over and over again. I have ordered multiple times from Walmart in North York Area and have been unsuccessful.
I also ordered a fridge and when it arrived it was damaged in three places. I called to get a refund and they are making it very difficult to get a refund. May 7th,2024. It came a day early with damage and also they emailed me the next day saying it arrived around 1am in the morning. I have called several times to book a return for them to come and collect my product and still yet to be solved. It has been damaged in three places. I have called back several times and spoke to customer service. (North York Area)
I am very disappointed in the service I have been receiving for online products.
Date of experience: May 07, 2024
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