Contact Us

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The Pandora Jewelry Customer Care Center is always happy to help you.

Email us

 

You can email us at [email protected]. We will get back to you within 24 hours.

Call us

 

You can call us at 1-844-467-1333 (Mon – Fri 8:00AM -10:30PM | Saturday 9AM – 7:30PM EST; Closed Sunday)

 

Pandora’s Customer Experience Department will be closed on the following holidays in 2024:

January 1^st: New Year’s Day

January 15^th: Martin Luther King Jr. Day

May 27^th: Memorial Day

June 19^th: Juneteenth

July 4^th: The 4^th of July

September 2^nd: Labor Day

November 28^th: Thanksgiving

November 29^th: Black Friday

December 24^th: Christmas Eve

December 25^th: Christmas Day

December 31^st: New Year’s Eve

If your query is related to a jewelry purchase in store, please contact your local store directly. Click here to find your nearest store.

If you have a general enquiry about Pandora US products or services, please email [email protected]