Found Reviews

450  Excellent
TrustScore 4.5 out of 5

4.4

In the Alternative Financial Service category

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Reviews4.4

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Rated 5 out of 5 stars

Fast transfers great customer service

Fast transfers great customer service. Easy set and use no hidden fees. Tools to help with payments and receiving payment. Low cost debit card transfer and help with calculations on taxes. I'm loving it

Date of experience: May 18, 2024


Rated 5 out of 5 stars

So far I love this App it’s early on…

So far I love this App it’s early on for me. I have been playing with it, and doing some practice invoicing and billing before I actually use it in the field. I think I’ll be ready to roll out with it full time starting next week. It will be a shock for a lot of my subs, but we’re living in a tech savvy world now. It’s time to catch on with the times. I’m really looking forward to it. Thank you, Found.

Sincerely,
Jonathan Rafaleowski - Owner/Operator
Louisiana Concrete Division,LLC.

Date of experience: May 17, 2024


Rated 5 out of 5 stars

It's easy to use

It's easy to use. It can calculate your amount of tax and separate it. It can send invoices. When making a purchase it can determine what in a transaction is a tax deduction. I love it!

Date of experience: May 19, 2024


Rated 5 out of 5 stars

Love Found!

Love Found. The UI is so much better than Chase and the pockets feature has been so helpful in helping me budget.

I also low key love that I can give my accountant access to my account and he can help me with taxes right from my bank account where my expenses are listed. So clutch.

Date of experience: May 16, 2024


Rated 5 out of 5 stars

Found is great when seen

Found is great when seen, and your business can be seen to - functioning within legal bounds and doing things on autopilot. You don't need to be a genius to use Found.

Date of experience: May 17, 2024


Rated 5 out of 5 stars

So easy to get started and intuitive to use.

I have enjoyed getting set up with Found to handle my business banking. Super seamless process to get started, and I love the features like tax planning and invoicing to help a small business. As a solo-preneur, I don't have solutions for those things yet, and this gives me a solution that takes care of multiple areas.

Date of experience: May 10, 2024


Rated 5 out of 5 stars

I LOVE FOUND

This app makes doing my business banking fun. I never thought I would say that. I am a lawyer who just opened a solo practice. My favorite feature is the automatic tax set-aside. Brilliant!

Date of experience: May 01, 2024


Rated 2 out of 5 stars

Caution ⛔️ did my research

I was going to open an account an I thank trust pilot for allowing g review to be posted.
I won’t open an account with a waiting period of 30 days to deposit a paper check, and where they don’t stand by your side in disputes. I almost shut down my account with my bank so glad I didn’t go through with opening an account. Consumers do your homework

Date of experience: April 28, 2024

Reply from Found

We’re sorry to hear that you’re unhappy with the timeline for depositing checks into your Found account. This time exists to process your deposit, ensure that the funds being deposited are present, and to verify the check’s authenticity. We know that this can be inconvenient, and apologize for any trouble this may cause.


Rated 1 out of 5 stars

Found bank has to be the worst bank I…

Found bank has to be the worst bank I have ever dealt with in my 30 years of business. They have no customer service. And if you ever have a fradulant charge on your card good luck getting it back. Giving 1 start is being generous. This company does absolutely nothing for the consumer. And when they reply they will make it look like they are working or escalating this but actually never get a hold of me. They have a ton of bad reviews on BBB. This company should not be dealing with peoples money!!

Date of experience: April 25, 2024

Reply from Found

Hi Dave, thank you for bringing this to our attention. Our team has escalated your disputed transaction for further review and will be reaching out shortly. We appreciate your patience as we investigate your claim.


Rated 5 out of 5 stars

I app is quite useful

I app is quite useful. It's intuitive and easy to learn. They also have a free full featured trial that works long enough to learn how to use it. You can separate business from non business related expenses and import transactions from most banks automatically as well as capture paper recipts.

Date of experience: April 04, 2024


Rated 1 out of 5 stars

They are frauds and liar do not bank…

They are frauds and liar do not bank with this company bill brown and joe Jacobs are liars from the risk team

Date of experience: May 07, 2024

Reply from Found

Hi Quienece, we're sorry to hear that you had difficulty interacting with our Risk team. We aren’t able to share any details about your account in this forum, but please know that decisions made by Risk are based on the facts available to our team and our internal processes. If you have any further questions about your dispute, we ask that you refer to your correspondence with our Risk team.


Rated 5 out of 5 stars

The easy button digital bank!

I moved from another digital first bank but was paying astronomical fees, a friend shared Found with me and I am glad I "found" Found. the transfer from my other bank was seamless and I now have an easy option to pay myself - old bank wanted me to have paper checks and that gave me the ick!

Date of experience: April 20, 2024


Rated 5 out of 5 stars

Major upgrade

Before I started banking with found, I was working with a local credit union. The difference between the two in getting set up is night and day, found is so much easier. All of the little nickel and dime fees that I would get from the credit union simply don't exist with found and the interest rates are considerably better.

Date of experience: April 04, 2024


Rated 5 out of 5 stars

I would recommend Found without hesitation

I would recommend Found for any business owner, especially new Entrepeneur's. The app allows you to stay organized and educates you on taxes and how to organize your businesses finances. The lack of a monthly minimum balance expense and zero bank hoops to jump through is appreciated. I am impressed, and that's no easy feat.

Date of experience: March 12, 2024