Just like the website shows is what you…
Just like the website shows is what you get. Very true to there product and materials
Date of experience: May 22, 2024
Reply from JJ's House
8,297 total
Just like the website shows is what you get. Very true to there product and materials
Date of experience: May 22, 2024
Reply from JJ's House
The dress itself is pretty but the shipping took over 2 weeks and they sent me a size 6 when I ordered a size 2. The seamstress confirmed. It cost me more to have the dress altered then it cost for the actual dress because there wasn't enough time to send for the right size.
Date of experience: May 09, 2024
Reply from JJ's House
They don’t offer full refund. Rubbish. I returned the dress per requested by the bridesmaid who no longer wanted the style or color of that dress. So I can’t say for sure if the quality was up to par but all the more reason why a full refund should have been granted since the dress was never worn. Only got $84 out of $119-$120 - for an item that wasn’t customized, altered, or even shared a taste of my sweat.
In response to the company.
Don’t feed us any more lies.
Date of experience: May 14, 2024
Reply from JJ's House
The website was very easy to navigate and there are so many choices! Try before you Buy - Buy and Final sale!
I did the try before you buy - It was great!
Easy to order Affordable and they arrived before they said they would. So happy! I will be ordering from them!
Date of experience: May 15, 2024
Reply from JJ's House
Beautiful dress. Excellent customer service. Communication was perfect. Cannot wait to wear dress to my son’s wedding.
Date of experience: May 21, 2024
Reply from JJ's House
When I first looked at this site I was somewhat concerned about the quality. I was pleasantly surprised especially with the bridesmaids dresses. They were gorgeous. Well beyond our expectations.
Date of experience: April 27, 2024
Reply from JJ's House
Loved the try-on dresses. JJ's House was great and made it very easy and straightforward to extend the time I had to return the dresses. Great experience!
Date of experience: May 11, 2024
Reply from JJ's House
I received my daughter's prom dress and it was beautiful but just too big so ordered same dress smaller size. I sent the first dress back and you have received today I just wanted to know how long it will take for the money to go back into my account.Also online it States 14 days return, but on the label it states seven days so it’s a little bit confusing.
Date of experience: May 07, 2024
Reply from JJ's House
Great to have the opportunity to try on sample dresses.
Excellent service, quick & easy
Date of experience: May 14, 2024
Reply from JJ's House
After having just 5.5 weeks from getting engaged to the planned elopement, I knew I didn't have a lot of time for dress shopping. I stumbled across JJ's House on Facebook and found the most amazing beautiful gorgeous dress. I knew it was "the one". And the price, I mean seriously, a custom made dress with expedited shipping for less than $400?! I sent my measurements and an additional note with my arm measurements. Within 24 hours they contacted me and said they would make the sleeves a couple inches bigger. My dress shipped later than expected, but still miraculously arrived on the day they said it would! It arrived in a small box but when I unrolled it, it was perfect. It doesn't even need to be steamed! It fits perfectly and I feel so so pretty in it! If you are wondering if you should pull the trigger, just do it! I'd order from JJ's House again!
Date of experience: May 10, 2024
Reply from JJ's House
Dresses came in at a timely matter. Returning them were super easy. Dresses looked just like the picture. Want to order a different one to try on and it’s not in stock to try on at home. So that’s a bummer.
Date of experience: May 11, 2024
Reply from JJ's House
Reply from JJ's House
the dresses are gorgeous however I paid 58 dollars for expedited shipping in 48 hours this did not happen
Date of experience: May 16, 2024
Reply from JJ's House
I dresses are made so much better than anything I ever bought in a store. Beautiful materials and workmanship
Date of experience: May 15, 2024
Reply from JJ's House
Lovely dress, quality too. Made to measure was perfect. Excellent price. Delivery on time.
Date of experience: May 15, 2024
Reply from JJ's House
Absolutely cannot fault JJ’s house!
I found wedding dress shopping very overwhelming, and some of the prices I was quoted were far too much for me.
After finding a dress style I liked I came onto this website to browse and I found the dress I’d been dreaming of. They had the option to pay a little more for custom measurements which helped so much, I was still a bit anxious about buying online as I was concerned about the quality.
The dress came within a month, perfect fit and the quality was incredible.
All day I had compliments on my dress and the quality was the exact same of one you would buy in a bridal shop, I also ordered my veil from here and both the dress and veil made my day perfect.
I am so pleased with how my dress turned out. I will absolutely be ordering again for guest dresses In other weddings I will be attending!
Date of experience: June 07, 2023
Reply from JJ's House
The order would take over 2 weeks to get delivered so I cancelled before they sent it. They are charging me 80% of the item. What a joke.
Date of experience: May 21, 2024
Reply from JJ's House
The try before you buy service has been great for the purchase of my daughter’s prom dress. It’s quick, easy to return, and on the second go she found her perfect dress and we purchased.
Dress is lovely, good quality, well made and looks amazing. Delivery was quick and returns free and easy to do.
Date of experience: May 04, 2024
Reply from JJ's House
In the beginning it was a little bit complicated to understand the rules of purchase, but once it was done, it was a great experience. There is a lot of offers, discounts and so far I liked the materials of the dresses. I kept two for my daughter that I first purchased just for a try out. Even though one of the dresses had some stitches coming out, I decided to keep it, it was beautiful.
Date of experience: May 07, 2024
Reply from JJ's House
So easy to return dresses - no arguing, taking photos, etc. like I am experiencing with other similar dress outlets - thank you, JJ's House! I already have enough stress with my daughter's wedding and I appreciate your company's incredible customer service.
Date of experience: May 10, 2024
Reply from JJ's House