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Hampton by Hilton London Croydon
30 Dingwall Road Groupama House, Croydon CR0 2NB England
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Room & Suite (201)
Dining (23)
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4.0
#1 of 20 hotels in CroydonLocation
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Finding an ideal quiet hotel in Croydon does not have to be difficult. Welcome to Hampton by Hilton London Croydon, a nice option for travellers like you.
Rooms at Hampton by Hilton London Croydon offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, baggage storage, and newspaper are some of the conveniences offered at this hotel. A fitness center and free breakfast will also help to make your stay even more special. If you are driving to Hampton by Hilton London Croydon, street parking is available.
Close to some of Croydon's most popular landmarks, such as St Michael’s Church (0.2 mi) and St Mary's Catholic Church (0.2 mi), Hampton by Hilton London Croydon is a great destination for tourists.
While in Croydon be sure to experience local ribs favourites at Little Bay Restaurant, KK's Texan Grill House, or Wing Yip.
Looking to explore? Then look no further than Wandle Park (0.7 mi), which is a popular Croydon attraction – and it is conveniently located within walking distance of the hotel.
Hampton by Hilton London Croydon puts the best of Croydon at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
24-hour security
Baggage storage
Street parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Snack bar
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Hindi, Nepali
Location
30 Dingwall Road Groupama House, Croydon CR0 2NB England
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
79 Restaurants
within 0.3 miles
2,133Reviews24Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
My girlfriend and I came to Hampton by Hilton Croydon Monday night. Everything was smooth from the moment we entered as the staff were very friendly and welcoming. When we came to our room we were pleased by the cleanliness and how well looked after the room was. My girlfriend loved the room decor! The bathroom had hand soap, body lotion, shower gel, shampoo and conditioner which was great as we didnt have any of those packed apart from lotion. The room had two bedside tables on either side of the double bed with charging ports which was very handy. There was also a comfortable armchair by the window which faced the TV which was a treat! We were told when we checked in that breakfast was served downstairs free of charge and it closes at 10am so we went down at 9am and had breakfast which tasted great and was really needed. The breakfast was a buffet style full English breakfast, with a selection of cereal, pastries, fruits and juices. Estera was very nice and came to check if everything was alright a handful of times and helped us clear up which was very sweet of her. Overall we were both very pleased with the hospitality and would definitely return sometime soon!
Only a few things to improve, we stayed in room 412 and the bed was squeaking when we were moving during the night, and also if there was a car park facility it would have been amazing or maybe a discount for the car park directly opposite the hotel as 16 pounds is a bit dear to pay for parking. But I am aware that it stated on booking.com that there was no on site parking so this is just a recommendation.
Thank you guys :)
We only took pics of the breakfast haha
Only a few things to improve, we stayed in room 412 and the bed was squeaking when we were moving during the night, and also if there was a car park facility it would have been amazing or maybe a discount for the car park directly opposite the hotel as 16 pounds is a bit dear to pay for parking. But I am aware that it stated on booking.com that there was no on site parking so this is just a recommendation.
Thank you guys :)
We only took pics of the breakfast haha
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomas D, Manager at Hampton by Hilton London Croydon
Responded 7 Feb 2020
Dear Jena, Thank you for staying with us at Hampton by Hilton Croydon. We are pleased to know that you enjoyed to stay with us. Thank you for the great review. We will be happy to serve you again in the future. Kind regards, Ludmila Chihai Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel set a good impression from the moment I walked in, the welcome was very nice, the check-in process was extra smooth, and I was up and settled in my room in no time.
The bed is extremely comfortable, and the pillows are fantastic, the sleep experience was great, and I am lucky enough to experience this again as I am currently staying at the hotel again!
The morning breakfast is superb, there is a good range available, however this is the one portion of my stay that I hope could be improved, it would be greatly appreciated if there were more vegetarian options for the hot breakfast items.
The hotel room itself is very warm, and the temperature can be easily controlled through the room thermostat.
The shower in the room is fantastic, and the water pressure was very high, which was suited to my preference, and could be adjusted if you prefer less pressure. The overall shower experience was great, and the amenities available were great.
The room hairdryer was a good hairdryer, with high air power which actually got the job don.
The WiFi connection was amazing, especially for free hotel WiFi, as I got through quite a bit of browsing, and YouTube browsing, without a single buffering issue.
Last but not least, a special mention again to the hotel team, as I had forgotten my toothbrush and only realised late at night (after 11pm) and still when I rang reception, they seemed more than happy to help, and invited me down immediately to pick up a spare complimentary dental kit.
My stay at the Hampton by Hilton was perfect, and I would strongly recommend this hotel to anyone in the area.
The bed is extremely comfortable, and the pillows are fantastic, the sleep experience was great, and I am lucky enough to experience this again as I am currently staying at the hotel again!
The morning breakfast is superb, there is a good range available, however this is the one portion of my stay that I hope could be improved, it would be greatly appreciated if there were more vegetarian options for the hot breakfast items.
The hotel room itself is very warm, and the temperature can be easily controlled through the room thermostat.
The shower in the room is fantastic, and the water pressure was very high, which was suited to my preference, and could be adjusted if you prefer less pressure. The overall shower experience was great, and the amenities available were great.
The room hairdryer was a good hairdryer, with high air power which actually got the job don.
The WiFi connection was amazing, especially for free hotel WiFi, as I got through quite a bit of browsing, and YouTube browsing, without a single buffering issue.
Last but not least, a special mention again to the hotel team, as I had forgotten my toothbrush and only realised late at night (after 11pm) and still when I rang reception, they seemed more than happy to help, and invited me down immediately to pick up a spare complimentary dental kit.
My stay at the Hampton by Hilton was perfect, and I would strongly recommend this hotel to anyone in the area.
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Review collected in partnership with Hampton
Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomas D, Manager at Hampton by Hilton London Croydon
Responded 7 Feb 2020
Dear PBhatt, Thank you for staying with us and thank you for the great review. I am pleased to know that you enjoyed to stay with us. We will always be happy to welcome you back at the hotel. Kind regards, Ludmila Chihai Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hire the Imperial suite for my husbands birthday party. Such a great space does not need alot of decorations because it's so well maintained - and then anything you do ontop really looks amazing. Right from the begining the staff were so accomodating, they went through every detail with us right down to the floor plan. Giovanna and Ndir were so helpful they went above and beyond to ensure our event was perfect. Giovanna sourced new caterers for us at such short notice - literally nothing was too much for her to do. I would absolutely recommend this venue to anyone looking for a space in croydon - it was really affordable. Worth viewing.
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Date of stay: January 2020
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomas D, Manager at Hampton by Hilton London Croydon
Responded 16 Feb 2020
Dear Guest, Thank you for staying with us. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. I hope that we will have the opportunity to welcome you back to Ibis in the future. Kind regards, Ludmila Chihai Assistant front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband booked us in for my 40th birthday and ask for breakfast to be served in the room.We had an email confirming that so today,I was waiting to get it in my room when this rude man at the reception told me that breakfast stops at 10am and there were no way I will get my breakfast today.This man is so wicked,did not even listen to me and was telling me that his colleague told me that yesterday...Really!?Did not even try to make it for my birthday he was on and on telling me they don't do room services there and breakfast finishises at 10.Will NEVER come back here!!!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton C, Front Office Manager at Hampton by Hilton London Croydon
Responded 8 Mar 2020
Dear Seaside232479, Thank you for taking the time to leave us your feedback following your recent stay with us here at Hampton By Hilton London Croydon. I am Sorry to inform you that they were correct, that we do not do room service and breakfast finishes at 10am. We Look forward to welcoming you back in the future. Kind Regards Deepak Chauhan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From arrival, the staff were so accommodating and friendly. We were staying for a festival event close by fro 3 nights, and every single time we entered the building, at least one fo the staff at the front desk would greet us and want to genuinely know how we are etc. Throughout the stay, we did phone the reception for extra towels etc and every command was met without a fuss and a friendly smile.We always felt very safe as two girls staying there and in the area, the breakfast was very generous an drain staff would do everything to meet your requirements!! Could not recommend this hotel enough!!!
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Date of stay: September 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richardo Whyte, General Manager at Hampton by Hilton London Croydon
Responded 5 Oct 2021
Good day Hopeande24 Thank you for staying with us and for kindly taking the time to leave a review. We are glad that you found the hotel to be friendly and accommodating, which is the Hamptonality experience we strive to achieve for each and everyone of our valued guests, such as yourself. Thank you again for taking the time to leave us a review adn We look forward to welcoming you back to Hampton by Hilton in the near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel property is good with sanitised stays, in close proximity to takeaway eateries, bus and train stations in walking distance. Very pleasant and helpful staff. Comfortable room with necessary amenities
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Review collected in partnership with this hotel
Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Smriti Srivastava, General Manager at Hampton by Hilton London Croydon
Responded 16 Jan 2021
Dear Jennydsa, I was pleased to read that you had enjoyed your stay. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Kind Regards Amit Purohit Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was pleased with my choice of hotel in Croydon. The hotel is in a modern building close to East Croydon Station. The room is comfortable with a good bed, air conditioning/heating that works and is easy to control and a clean, well equipped bathroom. The hotel also provided basic services such as room cleaning which I discovered is not a given for hotels in Croydon. The cost includes cooked breakfast and you can have cereal followed by scrambled eggs, bacon, sausage etc with toast and good croissants available. Cost was slightly higher than other options in central Croydon, but to my mind it was worth it.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richardo Whyte, Other at Hampton by Hilton London Croydon
Responded 6 Apr 2022
Good day David B, Thank you for your positive feedback We always aim to provide exceptional service to each and every guest and are very pleased that you enjoyed your time with us and we are certainly happy to know it was value for money for you. We look forward to hosting you again real soon and serving up our Hampton breakfast options for you. Regards, Richardo Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed one night when I needed a place to work during lockdown. I chose the location for its convenience to East Croydon Station, a real plus. The area has the basics for a short stay.
The hotel room and facilities were average, and disappointed by the lack of facilities - no fridge, slippers, face cloths, no toothbrush even on request (I had forgotten to pack one). But what made this stay stand out, and the reason I will return, is the staff. They could not have been more helpful, from the young man who answered my original booking enquiry, and left a message for colleagues on duty in the morning to assist with early check in if available, to the reception staff who went out of their way to help me access a different WiFi server when there was a problem with the hotel page.
As a result this was good value for money - but it was a reminder to check the details of what facilities are available in a room before you book.
The hotel room and facilities were average, and disappointed by the lack of facilities - no fridge, slippers, face cloths, no toothbrush even on request (I had forgotten to pack one). But what made this stay stand out, and the reason I will return, is the staff. They could not have been more helpful, from the young man who answered my original booking enquiry, and left a message for colleagues on duty in the morning to assist with early check in if available, to the reception staff who went out of their way to help me access a different WiFi server when there was a problem with the hotel page.
As a result this was good value for money - but it was a reminder to check the details of what facilities are available in a room before you book.
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Smriti Srivastava, General Manager at Hampton by Hilton London Croydon
Responded 9 Jan 2021
Dear TKBashi, I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. However, I sincerely apologize regarding the lack of amenities but your remarks are taken on board and will be discussed further. Kind Regards Amit Purohit Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
這間酒店確實很好、算很方便，行路去市中心只有10分鐘左右路程。你可能會發現更多的優點！
酒店員工都好好及樂於助人。其中優點是酒店住宿價合理及有豐富免費早餐。有機會重遊此地也會選這間酒店。
Hotel’s Location is quite perfect, it takes around 10 minutes walking distance to the town center. You will find much more advantages by yourself.
All Staff are really nice and helpful, free breakfast is an additional advantage also it is perfect, and I definitely will come back here.
I highly recommend this hotel which is not only because of the above but also it’s competitive price
酒店員工都好好及樂於助人。其中優點是酒店住宿價合理及有豐富免費早餐。有機會重遊此地也會選這間酒店。
Hotel’s Location is quite perfect, it takes around 10 minutes walking distance to the town center. You will find much more advantages by yourself.
All Staff are really nice and helpful, free breakfast is an additional advantage also it is perfect, and I definitely will come back here.
I highly recommend this hotel which is not only because of the above but also it’s competitive price
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Smriti Srivastava, General Manager at Hampton by Hilton London Croydon
Responded 27 May 2021
Dear Kelvin_aac_, I was pleased to read that you had enjoyed your stay. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Kind Regards Amit Purohit Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed in Hilton Hotels all over the world. I have used Double Tree by Hilton often too, but when my daughter moved to a different part of London, the closest Hilton Hotel was a Hampton by Hilton, so I chose to stay there.
I do not know this part of London well, but the Hampton by Hilton in Croydon, 30 Dingwall Rd, Croydon, London, England, is easy to find. It is only 335 metres away from East Croydon Station which has regular trains into central London to both Victoria and London Bridge.
We arrived at the hotel late after a day with our family. It was dark and the area around the hotel did not, at first glance, hold much of interest. In fact, as I have said, the transport links are excellent and there are shops and other hotels nearby too.
This hotel has a 24 hour reception, but the front doors to the hotel are locked at 10pm. If you plan to arrive after this time, phone to advise the desk. The young lady at reception when we arrived seemed bored, disinterested and gave us incorrect information about the hotel. It was disappointing. I have never had that problem in any Hilton franchise before and it was very disappointing.
Having said that, the lifts in the hotel were quick and clean, our room was spotlessly clean, and breakfast was included in our rate, which made the hotel on a par with the Premier Inn cost-wise. Access is good for those with mobility issues too.
Breakfast was buffet style with a wide choice of cereals, fresh fruit, french pastries and cooked choices. Teas, coffees and fruit juices were also offered. The dining room is quite small for the size of the hotel, but the staff found us a table for four at a busy time nevertheless.
The staff on duty in the morning were all helpful, charming and courteous. Alessio on reception was particularly helpful and took responsibility for his surly colleague of the night before. This is the kind of service I have come to expect from hotels that bear the Hilton name, in any guise.
The gym in this hotel, is small, but it is good to know it is there. I am sure that, although this was a first visit to Hampton by Hilton in Croydon, it will not be my last. I can recommend this hotel to those visiting London.
Val Penny
I do not know this part of London well, but the Hampton by Hilton in Croydon, 30 Dingwall Rd, Croydon, London, England, is easy to find. It is only 335 metres away from East Croydon Station which has regular trains into central London to both Victoria and London Bridge.
We arrived at the hotel late after a day with our family. It was dark and the area around the hotel did not, at first glance, hold much of interest. In fact, as I have said, the transport links are excellent and there are shops and other hotels nearby too.
This hotel has a 24 hour reception, but the front doors to the hotel are locked at 10pm. If you plan to arrive after this time, phone to advise the desk. The young lady at reception when we arrived seemed bored, disinterested and gave us incorrect information about the hotel. It was disappointing. I have never had that problem in any Hilton franchise before and it was very disappointing.
Having said that, the lifts in the hotel were quick and clean, our room was spotlessly clean, and breakfast was included in our rate, which made the hotel on a par with the Premier Inn cost-wise. Access is good for those with mobility issues too.
Breakfast was buffet style with a wide choice of cereals, fresh fruit, french pastries and cooked choices. Teas, coffees and fruit juices were also offered. The dining room is quite small for the size of the hotel, but the staff found us a table for four at a busy time nevertheless.
The staff on duty in the morning were all helpful, charming and courteous. Alessio on reception was particularly helpful and took responsibility for his surly colleague of the night before. This is the kind of service I have come to expect from hotels that bear the Hilton name, in any guise.
The gym in this hotel, is small, but it is good to know it is there. I am sure that, although this was a first visit to Hampton by Hilton in Croydon, it will not be my last. I can recommend this hotel to those visiting London.
Val Penny
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Date of stay: March 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton C, Manager at Hampton by Hilton London Croydon
Responded 19 Mar 2020
Dear Val, Thank you for staying with us at Hampton by Hilton Croydon. We are pleased to know that you enjoyed to stay with us. We will be happy to serve you again in the future. Kind regards, Ludmila Chihai Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am sure that they will accommodate your request, however, I would email them and ask them directly as they will at least know of your request in advance and will try to help you. Have a great stay.
Sorry, just saw your message. Yes, there’s a safe in the room.
Get the train from either east or west Croydon station to Victoria then you will be able to catch a tube from Victoria, takes about 10-15 minutes
Hi Fiona, I believe late check out should be available for up to an hour however it is at the digression of the manager.
Hey! We stayed there a few months back, they do have a storage room but it was the size of a regular bathroom (not very big).. but the hotel staff is accommodating so you should confirm with them via email..
"I got to breakfast at 10.00 which is the last sitting but the team allowed others to arrive after and provided the same help and service."Read full review
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PRICE RANGE
£92 - £147 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandGreater LondonCroydon
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Hampton by Hilton London Croydon
Which popular attractions are close to Hampton by Hilton London Croydon?
Nearby attractions include Oscar Dahling Antiques (0.3 miles), St Michael’s Church (0.2 miles), and Porter and Sorter (0.2 miles).
What are some of the property amenities at Hampton by Hilton London Croydon?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hampton by Hilton London Croydon?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton by Hilton London Croydon?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Hampton by Hilton London Croydon?
Conveniently located restaurants include Slug & Lettuce, Mithras Turkish Mediterranean Restaurant, and Basil & Grape.
Are there opportunities to exercise at Hampton by Hilton London Croydon?
Yes, guests have access to a fitness centre during their stay.
Is Hampton by Hilton London Croydon located near the city centre?
Yes, it is 0.3 miles away from the centre of Croydon.
Are any cleaning services offered at Hampton by Hilton London Croydon?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton by Hilton London Croydon offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hampton by Hilton London Croydon?
The staff speaks multiple languages, including English, Hindi, and Nepali.
Are there any historical sites close to Hampton by Hilton London Croydon?
Many travellers enjoy visiting Shirley Windmill (1.9 miles), 2 Willow Road (2.8 miles), and RAF Kenley (3.7 miles).