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dejavoo Z8 Quick Reference Manual
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dejavoo Z8 Quick Reference Manual

Emv restaurant
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These steps have been provided as a guide for assistance with your Dejavoo non-touch screen payment device with AURA software.
IMPORTANT: The terminal's idle prompt displays
use the  arrow key to select the payment type you prefer. To change transaction type, press the
CHIP CREDIT SALE
1.
From your terminal home screen, input
Conditional on the terminal's configuration.
2.
Input the
SALE AMOUNT
and press OK.
3.
Tap (contactless only) or insert chip card.
4.
If prompted, confirm the
SALE AMOUNT
or
F4
(NO). Conditional on the terminal's configuration.
5.
The transaction is processed. Sales receipts will print with details
of the transaction.
VOID CREDIT TRANSACTION (Card Present)
1.
From your terminal home screen, press the
VOID
appears.
2.
Input
VOID AMOUNT
and press OK.
3.
Confirm void amount by pressing
4.
If prompted, input Manager Password (1234 default).
5.
Tap (contactless only), insert, swipe or manually enter card #.
6.
Confirm void amount by pressing
7.
The transaction is processed. Void receipts will print with details
of the transaction.
CREDIT CARD RETURN
1.
From your terminal home screen, press the
RETURN
appears.
2.
Input the
RETURN AMOUNT
3.
Confirm the return amount by pressing
4.
If prompted input Manager Password (1234 default).
5.
Tap (contactless only), insert, swipe or manually enter card #.
6.
The transaction is processed. Return receipts will print with
details of the transaction.
Quick Reference Guide
EMV RESTAURANT
For non-touch screen Z-Line models Z8 with AURA icons
CREDIT
and
SALE
SERVER
# and press OK.
by pressing
F2
(YES)
key until
F2
(YES) or
F4
(CANCEL).
F2
(YES) or
F4
(NO).
key until
and press OK.
F2
(YES) or
F4
(CANCEL).
options and a prompt to access the
MANUALLY ENTERED CREDIT SALE
1.
From your terminal home screen, input
Conditional on the terminal's configuration.
2.
Input the
SALE AMOUNT
3.
Manually input card #.
4.
Follow the CNP prompts (input exp. date, ZIP code etc).
Conditional on the terminal's configuration.
5.
The transaction is processed. Sales receipts will print with details
of the transaction.
VOID BY TRANSACTION # (Card Not Present)
1.
From the idle prompt, press
2.
Use the  arrow keys to highlight
3.
Use the  arrow keys to highlight
press OK.
4.
If prompted, input Manager Password (1234 default).
5.
Use the  arrow keys to select
6.
Input
TRANSACTION
7.
If prompted, confirm the
or
F4
(NO). Conditional on the terminal's configuration.
8.
If prompted, input Manager Password (1234 default).
9.
The void is processed. Void receipts will print with details of
the transaction.
CALL ME FEATURE (Must Be Enabled)
1.
From the terminal main screen press the
2.
Use the  arrow keys to highlight
3.
The terminal sends notification to the help desk and you will
receive a call back from a representative with assistance.
SERVICES
menu (F1). To change payment type,
key until the transaction type you prefer appears.
SERVER
# and press OK.
and press OK.
F1
to access the
SERVICES
FAVORITES
and press OK.
VOID CR/DB TRANS
BY TRANSACTION
# to be voided and press OK.
VOID AMOUNT
by pressing
F4
key.
CALL ME
and press OK.
menu.
and
# and press OK.
F2
(YES)

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Summary of Contents for dejavoo Z8

  • Page 1 Quick Reference Guide EMV RESTAURANT For non-touch screen Z-Line models Z8 with AURA icons These steps have been provided as a guide for assistance with your Dejavoo non-touch screen payment device with AURA software. IMPORTANT: The terminal’s idle prompt displays CREDIT...
  • Page 2 REPRINT RECEIPT SETTLE DAILY BATCH From the idle prompt, press to access the SERVICES menu. From the idle prompt, press to access the SERVICES menu. Use the  arrow keys to highlight FAVORITES and press OK. Use the  arrow keys to highlight FAVORITES and press OK.