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WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.
In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:
• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.
• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.
• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.
• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.
WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.
*Data charges may apply. Contact your provider for details.
Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.
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Whatsapp business is very helpful, but after the recent update, i am not able to upload a status getting the error (couldn't send) it's really frustrating. I've been trying for 2 or 3 days and facing the same issue. Plus when sending a broadcast for my client sometimes it crash and cannot send to the same. Broadcast list again...
2,331 people found this review helpful
Aman
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June 8, 2024
After opening a message notification from drop-down menu it takes me 30-40 messages back and doesn't show the most recent message. It then requires to scroll down to see the latest arrived message. However things are fine when I manually open the WhatsApp Business app but that's not how things work! Fix your drop-down opening bug please.
2,660 people found this review helpful
Alaa Alali
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June 8, 2024
If WhatsApp is a giant company and wants the benefit of users and constant updating, it must add three features: 1. Automatic transfer of messages between the two chats. 2. Scheduled messages, where the message is sent at a specific time. 3. Swipe-to-exit conversations, similar to the iPhone version. If WhatsApp added these, you would rate them ten stars; Otherwise, you will consider it a failed company.
270 people found this review helpful
What's new
• To create/edit stickers from photos tap the ‘emoji’ icon in chat composer, navigate to the ‘sticker’ tab, and tap “Create” to use the new sticker creator • Added filters at top of chats for All, Unread and Groups • Screen sharing during video calls now supports sharing audio too • New app UI including bottom navigation, new icons, wallpaper and color updates
These features will roll out over the coming weeks.