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#10 of 10 hotels in Worcester
Location
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Value
Welcome to Quality Inn & Suites WorcesterCountry Charm City Convenience The Quality Inn and Suites is the perfect destination for business and leisure travelers visiting the many business, educational, entertainment and recreation venues of central Massachusetts.Offering easy access to the DCU Center, UMASS Medical Center, government and military installations, and downtown cultural attractions, the Quality Inn and Suites, Worcester is the ideal choice for all your business or leisure travel needs.Choose from our comfortable hotel rooms or spacious well furnished suites with full size kitchens and appliances, and then let our enthusiastic and knowledgeable staff ensure your comfort
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Breakfast available
Breakfast buffet
Spa
Non-smoking hotel
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
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Languages Spoken
English, Spanish
Location
258Reviews6Q+A65Room tips
Reviews
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Detailed Reviews
Please trust me and spend whatever you must (and I know it's already expensive) to get yourself a better hotel room somewhere else. We paid $197 for this hotel for one night, and that is an absolutely ridiculous, obscene price for what you get. I wouldn't pay more than 120 for this place. In fact, we were just in Chicago for three nights in a gorgeous hotel by the river for $155 a night. How on earth they could charge so much for so little in this place is a mystery. Really needs a lot of time and money to make it halfway decent again. It was filthy, had living and dead bugs, a window wouldn't lock shut, and it just looked dingy in a very unnerving way. I always read reviews before I book hotels, so I was honestly shocked at how bad this place was. The so-called transitional housing situation wasn't an issue at all. The people were very nice, as were all the staff. But the place is absolutely aching for better housekeeping standards and needs much more money spent on fixing it up. …
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The price we paid ($197) for one night is ridiculously high for what you get, but in retrospect,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Room is depressing and smelled of smoke. Area is sketchy. At least only one night, no visible bugs, and bed was firm. Pillows were not firm. Having stayed at other comfort and quality inns, I certainly did not expect luxury but this was below expectations
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Only if you have no other choice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The outside looks OK. The front lobby and reception area need a spruce up. I was given room 214 which is located right behind the ice and vending machine. It was really, really loud. So I went to the front desk and asked to be moved to another room which she gladly did. Room 200. It has a smell of like it had been smoked into. Awful but bearable. The carpet is the room and throughout the hotel are disgusting. The room we were in carper needs a vacuuming. The bathtub has 2 holes that looks like it used to hold a metal bar for helping people getting in and out of the tub. Bed pillows are no bigger than a couch pillow. The TV had no tv remote and went to the front desk to get one just to get back to the room to find out that the only thing doing is turning the tv on/off. So no tv so far. The computer desk was really shaky like it needs replacement. The top of the Fridge was dirty with markings and the freezer part was totally iced over. Inside was dirty as well. There is ketchup splatters behind the fridge as well. The rubber seal around the door dirty. There are broken door windows and no elevators if you need to get to upper floors. So make sure you travel light. The only good part was that the receptionist was extremely helpful. Thanks to her.…
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Date of stay: April 2019Trip type: Traveled as a couple
Location
Cleanliness
Service
Room Tip: Don't rent this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Stayed literally 20 minutes. The laundry hanging out on the railings should have been the first warning. The place is a run down dump. The room was gross, furniture missing pieces and held together with duct tape. I was afraid of what i might catch sleeping in the bed so I gathered my belongings and split. Travel a lot for business and I I wouldn't let my dog stay in this hotel. Called the Best Western on Boston Post rd like 9 miles up the road the rates were better and it was very clean.
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Date of stay: March 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I checked in on March 28, 2021. The moment I walked in there was a woman who had her stuff spread all over the lobby and in everyone's way. Her chihuahua tried to attack my service dog several times while staff at the front desk just stood and watched. I had three rooms in ten minutes and all of them smelled so badly of marijuana that I co
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Date of stay: March 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Repost
Helpful
+1
This hotel is absolutely gross! Blood on the walls, centipede stuck to the ceiling, stained carpets, broken dryerand lamp shades, no hand soap, broken table leg. There was white flaky substance on the arm of the chair. There was hair in and on the edges of the tub. Children's stickers stuck to the walls, floor and appliances. Crayon colored in the drawers. Halls loud till all hours of the night. People were hanging their laundry over the rails of their balcony.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Wish I looked at reviews before booking this filty discusting hotel. First room had a toilet not flushed...chewing gum stuck on headboard. Phone ripped out with wires hanging. Mold everywhere. Grass not cut outside and pool covered with damage tarp and pile of garbage in center of tarp. Got moved to another room which was just as bad. Garbage on corridors lobby everywhere. I could not find another hotel in city and left at 4am. Even considered sleep in car. This dump should be shut down. Paid $190 plus. Going forward I will check reviews.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
MecEngr wrote a review Dec 2021
Shrewsbury, Massachusetts, United States2 contributions2 helpful votes
This place is an absolute dump. Lobby is dirty, elevator is filthy, and rooms are disgusting. There are no redeeming qualities in this place. And to top it all... the staff exhibited poor training and people's skills. And the manager is an incompetent nincompoop. AND... I tried to cancel my stay as soon as I went into the room. But I was told that I couldn’t cancel because the reservation was made by a third-party booking agency. Booking agency tried to get a hold of them but they didn't answer the phone. After a long while, booking agency gets a hold of them... they tell them the manager is the only one that can cancel the stay. Long story short, we only stayed one night but they charged me for the full stay. Currently disputing the charges! Terrible is too mild a word to describe this hotel and experience!…
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Date of stay: December 2021
Value
Location
Service
Room Tip: Stay away from this hotel at all cost!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote1 Repost
Helpful
First room smelled like cigarette smoke. Asked for a different room and got one with no working A/C and the balcony screen door didn't close. Was supposed to stay 2 days...decided to leave after one....still billed for 2 nights. There is nothing Quality about this Inn. An absolute embarrassment to the chain.
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Date of stay: July 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote1 Repost
Helpful
This was the worst place I have ever gone to! We were attending a concert and just needed a place to stay overnight because we didn't want to drive late at night. It was so dirty! Walking up to the door, there were all these dirty hand prints coating the glass door. The furniture looked like it fell off of a salvage truck. It was all stained, tattered and beat up. The carpets were very dirty. Everything looked old and broken down. The place smelled awful. I realize people cook but it smelled of onions, peppers and cigarette smoke. People definitely smoke in these rooms! There were some sketchy people hanging out in the parking lot as well. Needless to say, my husband and I left and went to a Marriott a couple miles away! I've never had to leave a place because it was so dirty and this is the visible part we could see. I can only imagine the bacteria and germs I couldn't see! This place should be shut down ASAP!…
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote1 Repost
Helpful
MemersMa asked a question May 2016
Road Town, Tortola15 contributions5 helpful votes
Answer from Constantino T
May 2016 |
You are very close to the Lincoln Plaza on Lincoln Street and could practically walk it. The street the hotel is on joins Lincoln Street. The mall has a Japanesse , Mexican, and Italian restaurant in it along with Target, Barnes & Noble and a couple of small eating places. Also in the close area is a McDonalds and a supermarket. Worcester State is on the other side of town, I would guess about 6 miles.
LindsayMcInnis asked a question Mar 2016
London, United Kingdom17 contributions10 helpful votes
b c asked a question Oct 2015
Answer from Richard W
Oct 2015 |
No we are 100% smoke free. A fine will be applied if the guest smokes in the room.
Thank you
Larry W asked a question Jul 2015
1 contribution
Answer from Richard W
Jul 2015 |
Hello Larry:
WE do not have a shuttle but we do have cab companies that we work with closely and we can provide train information for the Worcester train station. It takes about 1.5 hours from Worcester to downtown Boston on the train. Its a great ride on the weekends.
12
V G wrote a tip Jun 2023
Fredericton, Canada16 contributions1 helpful vote
"This place is a dump and extremally overpriced for what you get for your money. "Read full review
Dream21063672089 wrote a tip May 2023
1 contribution
"The price we paid ($197) for one night is ridiculously high for what you get, but in retrospect, we should have paid more someplace else."Read full review
Traveler wrote a tip Oct 2022
Lincoln, Rhode Island65 contributions56 helpful votes
"Run away!!!!"Read full review
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PRICE RANGE
₱7,384 - ₱9,751 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites worcester hotel worcester, quality inn and suites worcester, quality inn worcester, quality inn hotel worcester, worcester quality inn
LOCATION
United StatesMassachusettsWorcester
NUMBER OF ROOMS
49
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Claim Your ListingQUALITY INN & SUITES WORCESTER - UPDATED 2023 Hotel Reviews & Price Comparison (MA) - Tripadvisor
Frequently Asked Questions about Quality Inn & Suites Worcester
What are some of the property amenities at Quality Inn & Suites Worcester?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites Worcester?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites Worcester?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn & Suites Worcester?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites Worcester?
Conveniently located restaurants include Five Guys, Texas Roadhouse, and Tandoori.
Are there opportunities to exercise at Quality Inn & Suites Worcester?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Quality Inn & Suites Worcester?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn & Suites Worcester offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Quality Inn & Suites Worcester?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Quality Inn & Suites Worcester?
Many travellers enjoy visiting Bancroft Tower (4.4 km), Union Station (4.3 km), and General Artemas Ward Musuem (5.7 km).
Is Quality Inn & Suites Worcester accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.